Bridges Estate Agents Ash Vale reviews

★★★★★ 5/5

Google

A huge thank you Bryn. He showed us a few properties today around Ash Vale. We’ve looked around for a while and he’s outshone very experienced estate agents. He was personable, professional, engaging and gave us plenty of advice and support. First time I’ve come away from an estate agent not feeling pressured in some way.

Stuart · 11 December 2025

★★★★★ 5/5

Trustpilot

We would like to thank Jasmine and the…

We would like to thank Jasmine and the team at Bridges Estate Agents Farnborough for all their help and hard work in selling our property and getting our desired property in North Wales. We started in January and finished in July. The journey made easier by Jasmine's input, along with the rest of the team.

Steve · 5 August 2026

★★★★★ 5/5

Trustpilot

We recently worked with Matt in renting…

We recently worked with Matt in renting an apartment in Ash Vale and he was very helpful. He made it possible for us to view the property virtually because we live far away and he provided the right guidance throughout the process. Thank you Matt for your help.

Omolola · 19 August 2026

★★★★★ 5/5

Trustpilot

Thank you Matt

Matt went above and beyond mine and my wife’s expectations when helping us find a home. We are first time renters and were finding it hard to land a property. Matt continued working behind the scenes linking us with rental properties till we finally secured one.

Aaron · 19 August 2026

★★★★★ 5/5

Trustpilot

Ella from Bridges Basingstoke is amazing

Ella from Bridges Basingstoke is amazing. I do communicate with few estate agents but out of all she always the most efficient. She replies very quick to my emails or enquiries and is always on the ball with everything. A big thank you Ella, Bridges should be really proud to have you.

Stefan · 6 July 2026

★★★★★ 4/5

Trustpilot

We have recently sold our house with…

We have recently sold our house with Bridges and wanted to give 5 stars to Matt Bozier who has been incredible in helping to progress our sale and purchase and move the chain to completion. He has been honest, reliable and incredibly hard working and we would definitely work with him again. He is an asset to bridges and hugely improved our experience of working with them. He has genuinely gone above and beyond in supporting us and really does deserve a lot of recognition for how hard he has worked over the past 10 months. We do believe that our chain would likely have fallen through on several occasions had Matt not worked so tirelessly across the chain to keep things progressing. Thank you Matt!

Leah · 11 November 2025

★★★★★ 5/5

Google

Fantastic team and dare I say it making a house sale as stress free as possible. Daniel kept an open flow of communication during the selling of the property making sure all the viewings caused the least amount of disruption with our young family. Once sold subject to contract, Hayley in sales progression was a superstar insuring we were exchanged as soon as possible and taking the dreaded task of dealing with solicitors out of our hands. Pleasure to deal with them both would highly recommend.

Lewis · 11 October 2025

★★★★★ 5/5

Google

Bridges are an absolutely outstanding estate agent . The staff are absolutely incredible and go above and beyond. Especially Dan and Hayley . They are efficient, professional, integral and get the job done. Everything that was promised has been done. This was a super quick sale as needed and from start to finish they have been 5***** . I can honestly say I have never been involved with a company anything like this . If you’re buying or selling these are your guys !! Thank you for everything!! Chloe & Sarah

Chloe · 11 October 2025

★★★★★ 5/5

Google

Ben and his team have been an absolute pleasure to deal with from start to finish. A lovely, friendly, yet efficient team. We had two offers within a week much to my surprise, so a sale within a week of putting it on the market…and we hadn’t even put our pictures on…was amazed! They’ve also been excellent at keeping on top of everybody ( a shout out to Hayley aswell 😀)and keeping it all moving forward. Would highly recommend Bridges, they’ve been awesome 🤩

Anita · 11 October 2025

★★★★★ 5/5

Trustpilot

Ben Granville is Top Man at Bridges

Ben Granville is Top Man at Bridges, Ash Vale. He brings the village to life with his effervescence! He has a winning personality, his kindness to us and his endeavour to ensure a good sale was of paramount importance to him. He has a way of making people feel valued and relaxed in his presence. We had some challenging times yet Ben was always available to actively listen and helped to remedy situations for us with his amazing communication skills. His professionalism and polished appearance give the client a secure feeling in the knowledge that this gentleman has the client’s best interest at heart.

P · 27 September 2025

★★★★★ 5/5

Google

Hi Hayley, Ben from Ash vale branch, I would like to express my sincere thanks for all your assistance in helping me through the purchase process. From the very beginning, you were professional, responsive, and proactive. I really appreciated how reachable you were whenever I had questions or concerns, and how quickly you took action to move things forward. Whenever there were issues or delays, you stepped in promptly, communicated clearly with all parties, and helped resolve matters efficiently. Your support and coordination made what can often be a stressful process much smoother and more manageable. I felt well supported throughout and confident that everything was being handled in the right way. Thank you again for your hard work and dedication. I would not hesitate to recommend Bridges Estate Agency to others in the future.

Guo · 16 February 2026

★★★★★ 1/5

Trustpilot

Absolutely appalling experience with…

Absolutely appalling experience with Bridges. After years of using Bridges, buying and selling properties through them and having a longstanding relationship with the company, I am genuinely shocked by how we have been treated. A proposed tenancy fell through. No tenancy agreement was signed, no landlord offer letter was signed and no references were signed. Yet we were presented with an invoice for over £1,200 in “abortive” fees for a tenancy that never happened. What is even more disappointing is the way this has been handled. Despite asking for everything to be dealt with by email, we have continued receiving calls and voicemails chasing payment. The pressure and tone have been completely unacceptable. Apparently, a casual “yeah, perfect” on a phone call is enough for Bridges to consider you committed to thousands of pounds. Make sure you watch what you say, because clearly their interpretation of a conversation can be very different from yours. The biggest disappointment is the complete lack of consideration for a customer who has had a relationship with Bridges for years. The company we thought we knew clearly isn't the company we are dealing with now. £1,200+ demanded for a tenancy that never happened. Disappointing doesn't even begin to cover it. Zero stars would be more appropriate.

Ellie · 30 September 2026

★★★★★ 1/5

Trustpilot

Please be cautious with bridges!!

Please be cautious with bridges ! We progressed a purchase through Bridges and later discovered discrepancies in the marketed measurements/floorplan. After raising concerns, particulars were amended, but responsibility was denied and no compensation offered despite wasted costs and time. Disappointed with both accuracy of information and complaint handling. Matter has been referred to The Property Ombudsman.

Indu · 16 April 2026

★★★★★ 1/5

Trustpilot

SCAMMERS STAY AWAY

Would not give even 1 star but forced to give one star. These guys are so pathetic that one can’t imagine. I rented through them for 2 year but when I get any problem or something, they simply told me to contact landlord directly as they are not managing the property. Later the the end of tenancy, they were not telling me who has got my deposit. They alway told me over the phone that landlord has deposit. When I emailed them for official record, then they replied that they have the deposit. Also they kept asking landlord to increase the rent even when he did not wanted to. In addition, at the end of tenancy, they came for the deductions for wall paint which is fair but when I started renting, first 2 days was without electricity and only thing they did back then was to say to contact landlord. When it’s about taking money, they are at front and when it’s about fixing the stuff or information, they simply says to go to landlords. Last but not least, I had emails telling them with landlord ccd in that please put notice period to 1 month which landlord agreed on email but sent me the extension without notice period. I had all email to prove that it was agreed that notice period was 4 weeks but they was so unprofessional tone to say that I signed the contract no matter what emails said. Landlord was good he was fine with notice as he agreed and aware but these bridges guys were just forcing me not to leave. Pathetic pathetic and Parhetic! STAY AWAY FROM THEM AS A USER THATS ALL I CAN SAY.

Ismail · 21 July 2024

★★★★★ 5/5

Google

Hayley was fantastic. She was proactive, easy to contact, and really helped push things along. I always felt like she was on my side and working hard to get everything done.

Lucy · 16 February 2026

★★★★★ 5/5

Google

Just wanted to thank Ethan for his time showing us the two properties we viewed with him. Initially we requested to see one but Ethan came across another property that he thought we may like and worth seeing. He was absolutely right, we loved the house. As we are first time buyers and don't know much about next steps required taking, Ethan gave us a run through of our next steps. He also put us in touch with a mortgage broker who was very helpful. Thank you Ethan for being wonderful and patient. We would definitely recommend Ethan as an estate agent. Ethan is professional, kind, and friendly, someone one can feel comfortable with right at the start, considering looking to buy a house for the very first time can be very nerve wrecking and scary. For any future property searches and/or buying we will ask for Ethan's help.

I · 2 September 2025

★★★★★ 5/5

Google

Thank you Bridges, for your excellent service, expertise and patience, in selling our property. A special shout out to Steve and especially Hayley, for your amazing effort and support in getting everything over the line. Thank you. Mary H. x

Mary · 16 November 2025

★★★★★ 5/5

Trustpilot

Buying our first home

Buying our first home with not a lot of knowledge on how the process worked. Once Dan got involved, his communication between us made us feel so much better about situations along the way. He explained everything and always got back to us when we needed the reassurance on the upwards chain complications( nothing to do with Bridges). I am not sure this sale would have went through without him. Also to mention Hayley’s hard work in chasing solicitors and other agents for updates for us. She also took the time to explain everything and give us the reassurances that was needed.

Morgan · 7 September 2026

★★★★★ 5/5

Google

Had a bit of a difficult process with our buyers finances. Hayley was great and kept in regular contact with us and we eventually got the sale across the line.

Ryan · 20 September 2026

★★★★★ 5/5

Google

After a lengthy process with a complex chain that started in November 24 and 7 months later we have finally been exchanged.We cannot thank Hayley enough for all the hard work she put in over the last few months to finally get us there! She was always on call to update us and kept us fully in the loop of what was happening along the way. I do believe if it wasn’t for her dedication we wouldn’t be moving next week! Thank you!

Kelly · 10 August 2025

★★★★★ 5/5

Google

I had a great experience with Bridges and wanted to especially mention Hayley, who was incredibly proactive and supportive throughout the process. There was a point where I felt completely lost and unsure about what needed to happen next, but Hayley stepped in with clarity, regular updates, and a genuine willingness to help. Her responsiveness and calm guidance made a real difference and gave me the confidence to move forward. It’s rare to find someone so dedicated and approachable, thank you, Hayley, for making the experience so much smoother. Bridges is lucky to have you!

R · 10 August 2025

★★★★★ 5/5

Google

We have recently bought our first rented house from bridges and initially we were not very positive about choosing any agency as we've heard that they have lengthy process, because we wanted to move within a week. However, as soon as we confirmed our house, they proved us wrong by making process really smooth and quick. we are really satisfied with their service, specially our property manager Cody, we really appreciate your support and kindness, Thank you. Highly recommended👍🏻

Jagriti · 11 September 2026

★★★★★ 5/5

Google

As a first time buyer Bridges were very helpful throughout the whole process. Ben was great showing me round the flats I viewed and Hayley was so helpful with chasing solicitors etc. for me, couldn’t fault their service. Would definitely recommend and if I ever decide to sell/buy in the future I’d definitely use them again.

Mia · 16 March 2026

★★★★★ 5/5

Trustpilot

We sold our house with bridges

We sold our house with bridges, and it was a difficult market and took a long time, but eventually it happened. The staff were professional and informative along the way. When the sale happened Hayley Levy the sales progress person took over and took customer service to a new level. During a stressy time with Solicitors, She was the voice of calm and reason and just common sense. Any time we had a question she dealt with it instantly, When she would say "I will ring you back in 5" she did just that. I hope that in future all estate agents employ somebody like Haley in that role Priceless.

Mr · 26 August 2026