Every review we hold for the Ash Vale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBIG THANK YOU to Ben Granville!!!
Ben helped us get our offer approved with the seller without ever stepping foot in the property! We were an international buyer looking to move home. From the first call with Ben regarding a property listed on the Bridges website to completion on March 29, 2021 was only 6 weeks! Also, a BIG SHOUT out to Kerry & Sophie at Simply Conveyancing as recommended by Ben to handle the conveyancing to meet our accelerated timeline. Very fast and painless transaction especially during a pandemic!. Communication with Ben was great taking advantage of texts, emails, WhatsApp and occasional calls to combat the 8 hour time difference. Highly recommend this team!!!. If you are looking for a 1st class house purchasing experience Ben's the man!!!!!PositiveResponsiveness, Professionalism
Steven · 25 August 2021
Agent replied · 24 August 2024
WOW Thank you so much Steve for your amazing feedback! We are thrilled to hear that your experience met your expectations! I will make sure that your comments are passed on to Ben and the Simply team, they will be delighted to hear such positive feedback! We hope you are very happy in your new home!
All the best,
Emma
★★★★★ 5/5
GoogleWe recently bought a house with Bridges and it could not have been a more positive experience! Ben really understood what we were looking for and came to us with suggestions throughout the process. With other estate agents we never felt that we could trust what they were saying, but everyone from Bridges has been amazing, especially Ben. They took all the stress out of buying a house, and I cannot recommend them enough!
Rachel · 25 September 2024
★★★★★ 5/5
GoogleJust exchanged today with the seller. We actually wouldn’t have viewed this property until Ben called us to say it fits our needs. We went and absolutely fell in love with it, fantastic recommendation by Ben. The sale progression by Hayley was amazing. Was on the ball constantly and chased where she needed to, throughout I enjoyed our phone calls and many laughs. Absolutely fantastic estate agents all round and couldn’t recommend it enough.
Josh · 25 September 2024
★★★★★ 5/5
TrustpilotMelanie at Bridges was fantastic…
Melanie at Bridges was fantastic throughout our sale. She kept us updated, chased things when needed and was always friendly and helpful. Having someone so responsive made the whole process much less stressful. Thank you, Melanie, for all your hard work, we really appreciate it!
Hiten · 25 September 2026
★★★★★ 5/5
TrustpilotBridges Sale and Move Support
The team at Bridges were all very helpful in the sale of our property, with Keith keeping us well informed throughout the initial sale process. Kathy form the move support team then took over and was instrumental in getting us through to completion. I would absolutely recommend them.
J · 10 September 2026
★★★★★ 1/5
TrustpilotHuge disappointment, big waste of time..
So me and my husband called Bridges to try and arrange a viewing, my husband spent almost 10 minutes on the phone to go through the registration process. The lady said we could go for the viewing also gave us date and time, then she said we would need to wait for a confirmation email. We never received any email. We eventually called the office the following day only to hear them say that we couldn't see the house since our house that is on the market is not under offer. They clearly consider showing a property to someone who's not in the position to buy "tomorrow" like a waste of time. My husband said "they lost a potential buyer cause if I am searching for a house and I see one I really fall in love with they cannot know if I can manage to find a way to buy it". Honestly this kind of service is not helping buyers or sellers. Maybe is just helping them to get less work to do. Such a shame.
Francesca · 26 June 2021
Agent replied · 12 June 2024
Good morning,Thank you for bringing this to our attention. We are known for our enthusiasm, customer focus and passion for the local property market so your comments came as a surprise to us.Unfortunately I am struggling to locate your details to discuss your experience with you. Would you mind reaching out to me at eratcliffe@bridges.co.uk with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.Thank you so much, and I look forward to hearing from you!Emma
★★★★★ 5/5
GoogleI can’t thank Bridges Estate Agents in Ash enough for the help I’ve been given on my recent property purchase. I have to mention Hayley Levy for her outstanding service. Hayley went the extra mile to assist me everyday. I feel Hayley is a credit to the company. There’s a wonderful team at this branch and I look forward to almost being a neighbour. Thank you all once again.
Nicola · 26 November 2024
★★★★★ 5/5
TrustpilotBridges Ash Vale
Massive thankyou to the team at Bridges ash vale for making our first house purchase so smooth! Especially to Dan and Hayley. They were both so helpful during the process and would recommend them to anybody! The service they provided was excellent 😊
Georgia · 8 October 2026
★★★★★ 5/5
GoogleWhere do I start?! Over the last 6 month's Hayley has been an absolute star from start to finish! She is unbelievably good at her job and gets it done - straight away! No messing about! She's not only a great sales progressor, she's just and all round lovely person. I will actually miss not speaking to her every day!
Thank you, from the bottom of my heart xxx
Gem · 10 November 2024
★★★★★ 5/5
TrustpilotWe would like to send our appreciation for Enzo Seaman
We would like to send our appreciation to Enzo Seaman for all the help that he has given us with buying our house. We initially metEnzo by Bridges Agency, when buying our new property and he was welcoming, professional, and treated us with utmost kindness. He provided us with a seamless tour through the property and detailed all the factors regarding the house with an inspiring enthusiasm and passion. After buying our new house of 17 years renting we had no doubt that we would appreciate Enzo's services again. This was our first property that we have bought, and despite the process being quite new to us, Enzo was yet again organised, kind and truthful. He guided us in the right direction, by giving us a fair feedback start with mortgage, solisitors, insurer etc. Overall, we strongly believe that Enzo is hardworking and diligent, and has been a great help to us. From our heart Thank you so much for all your help.
Piotr · 30 April 2024
★★★★★ 5/5
GoogleWe had a very good experience with Bridges. Dan was very helpful and guided us through the process to a successful sale. Communication was very good and he always responded quickly to queries or messages. It was a pleasure dealing with both Dan and Ben.
I would recommend this (Ash Vale) branch of Bridges to anyone.
David · 25 April 2025
★★★★★ 5/5
GoogleHaving worked alongside Bridges for a few years it has been a pleasure to be able to work with such dedicated people at ensuring that clients get the best service at a busy and sometimes challenging time for them. Hayley in particular is one for going above and beyond the call of duty, she is efficient and nothing is too much to ask. That is the can do attitude and the drive that helps the job get done in a timely manner and to the satisfaction of clients.
Comfort · 26 April 2024
★★★★★ 5/5
GoogleI recently had the pleasure of working with Hayley Levy during my conveyancing process, and I cannot speak highly enough of her exceptional support and availability. From the outset, Hayley demonstrated a remarkable commitment to responsiveness, consistently delivering fast and thorough responses to my inquiries. Her willingness to be readily available to address any concerns or questions I had throughout the process was truly invaluable.Hayley's professionalism and dedication to her clients were evident in every interaction we had. Her depth of knowledge in conveyancing matters was impressive, and she navigated through the intricacies of the process with ease, providing me with clear and concise guidance at every step.One of the standout qualities of Hayley's service was her proactive approach. She anticipated potential issues and took proactive measures to mitigate them, ensuring a smooth and efficient conveyancing experience for me. Her attention to detail and commitment to going above and beyond for her clients truly set her apart.Based on my experience, I would wholeheartedly recommend Hayley Levy to anyone in need of conveyancing services. Her professionalism, responsiveness, and unwavering dedication make her an invaluable asset, and I am grateful to have had her support throughout this process. Thank you, Hayley, for your outstanding service!
Az · 26 April 2024
★★★★★ 5/5
TrustpilotGreat sales progression
We are very grateful to Mel who handled the sales progression of a difficult transaction for us. She happily put herself in the middle of multi-way communications between various solicitors and maintained a cheery reassuring demeanour at very stressful times. We got there in no small part thanks to her advocacy. Thank you.
TK85 · 24 July 2026
★★★★★ 5/5
Google"Thank you, Hayley and Ben, for being so amazing during our first home purchase! You both made a daunting process feel easy and exciting. We truly appreciate your professional and personal approach, you made all the difference for us."
Abdenour · 16 March 2026
Agent replied · 16 April 2026
Hi Abdenour, thank you for your wonderful review. I’m so pleased Hayley and Ben made your first home purchase feel exciting rather than daunting, that’s exactly how it should be. Wishing you every happiness in your new home.
Warm regards,
Emma from Bridges
★★★★★ 1/5
TrustpilotASK FOR YOUR CLEANING RECEIPT WHEN YOU…
ASK FOR YOUR CLEANING RECEIPT WHEN YOU LEAVE. They tried to fleece me £288 for cleaning, taking it out of my deposit. When I pushed them for a receipt, they got back to me later after a lot of nudges with the actual receipt being £150. They were a nightmare to deal with throughout and the person I dealt with was very rude and arrogant. Don't use.
Garry · 3 April 2026
★★★★★ 5/5
GoogleBuying a house is notoriously stressful, for us a lot of that stress was finding the "right one" it took a long time! Ben was great, he was personable & didn't judge the never ending questions we had. He kept in touch after the first house viewing (which wasn't for us) and recommended the house we finally chose... A house we never would have looked at without a nudge!
Hayley has then been delightful to speak with guiding the sale, again we had a lot of questions & she was always happy to help!
Rachael · 27 March 2024
★★★★★ 5/5
TrustpilotWe would like to send our appreciation for David Ramon - Bridges Frimley
We would like to send our appreciation to David Ramon, from Bridges Frimley, for all the help that he has given us, both with buying and selling our house. We initially met David, when buying our new property and he was welcoming, professional, and treated us with utmost kindness. He provided us with a seamless tour through the property and detailed all the factors regarding the house with an inspiring enthusiasm and passion. After buying our new house and beginning to go through the process of selling our current house, we had no doubt that we would appreciate David’s services again. This was our first property that we have sold, and despite the process being quite new to us, David was yet again organised, kind and truthful. He guided us in the right direction, by giving us a fair evaluation, and was able to sell the property quickly. Overall, we strongly believe that David is hardworking and diligent, and has been a great help to us. We could not recommend his services more.
Mandeep · 23 March 2024
★★★★★ 5/5
GoogleHad a fantastic experience buying a house with bridges, the process was smooth and I was always kept up to date with the progress, special thanks to Hayley for helping us with the sales process, she always made sure things got done. Big thanks to Stephen for showing us the house and always keeping us in the loop and helping us with our first house buying experience.
Danielle · 3 November 2024
★★★★★ 5/5
TrustpilotAlice in particular went above and…
Alice in particular went above and beyond to help me find the perfect home for me. Nothing was too much trouble and the whole team were so friendly and helpful, and did everything they could to show me as many potential houses as they could.
Stephanie · 2 September 2026
★★★★★ 5/5
TrustpilotThe Bridges company is extraordinary…
The Bridges company is extraordinary with prestige and competent employees and professionals in the real estate field, offering the best options in this regard. I preferred Bridges and I am extremely happy I have the property I wanted and I am very happy that everything went very well and very quickly!
Eniko · 24 July 2026
★★★★★ 5/5
GoogleBridges were absolutely fantastic, helping us to buy our house. They made the whole process very smooth, and special mention to Hayley and Ben who worked so hard to make sure everything went through as quickly as possible. They were absolutely amazing, always able to contact easily, and always keeping us updated. Without their hard work I think the process would have taken a few more months!!! I would definitely choose Bridges again in the future!
Naomi · 26 May 2024
★★★★★ 5/5
GoogleBen and Hayley were really great in helping us buy our second home. Both were always happy to answer any questions, both by email and telephone.
We were able to rely on the team when trying to communicate with our seller and they made the process as simple as possible.
Thanks guys!
Laura · 13 May 2025
★★★★★ 5/5
GoogleWe got off to a bit of a rocky start (no fault through Bridges) we were unfortunate to come across a few times wasters when we first put our house to market. On the back of that, Bridges were very very efficient to get more viewings booked in and we sold it again and again very quickly! 'Young' Ben has been a great point of contact for us and helped us find our dream house within our desired area nearby. Thank you everyone at Ash Vale Bridges :)
Bethan · 26 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.