5/5
Ben has been very knowledgeable and helpful throughout the whole process of selling my property! Would highly recommend
Agent replied Β· 24 August 2024
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry

Trusted Agent profile Β· Warwickshire
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1,328 reviews across 3 offices and 2 platforms
Brian Holt Estate Agents has three offices, in Coventry, Kenilworth and Earlsdon (Warwickshire). Together they have 1,328 reviews on two platforms, rated 4.6 out of 5 overall.
1,286
Reviews on Google
All 3 offices
42
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ...Read all 19 from sellers
Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ...Read all 5 from buyers
I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ...Read all 6 from landlords
I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ...Read all 8 from tenants
Brian Holt Estate Agents's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ben has been very knowledgeable and helpful throughout the whole process of selling my property! Would highly recommend
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
5/5
I had a pleasant experience with Will Heard from haart - great communication and made sure I got a convenient viewing slot
Thank you for your kind comments on Will's service. Kind regards Haart Coventry
5/5
I had a very good experience with heart estate agents especially willi heard .he arranged a convenient time for viewing and showed us the property.he was very pleasant and has a good communication skills.
Thank you very much for your kind comments on Will's service. Kind regards Will haart
5/5
Lotty was incredibly helpful when organising my tenancy renewal, within an hour I had a signed contract with clear terms - very organised and efficient.
Hi James and thank you so much for the great review for Lotty! Kind Regards, haart Property Management
5/5
Would like to say a big thank you to Karen & Andy from harrt estate agents for there help and support during our process of purchasing our new bungalow you were both a pleasure to deal with thanks for everything you done for us again Kevin & gail
Thank you very much on your kind comments on Karen & Andy's service. Kind regards Haart
5/5
I would just like to thank Karen & Andy for all their brilliant help they gave us on our recent purchase of our bungalow Could not have been any more helpful to us could not recommend these guys enough Thank you so so much for everything
Thank you very much on your kind comments on Karen & Andy's service. Kind regards Haart
5/5
Ben Witherford sold our family home - we were very impressed with his service from start to finish & would recommend him to anyone looking at selling their property!
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
5/5
Lillie-May was very helpful in my journey to find the accommodation. She understood my need and showed me what I need. Swift, prompt and helpfulπΈ β¦
Thank-you for your review of Lillie-May's service. Kind regards, Haart
5/5
Will has been incredibly supportive and helpful throughout my sales journey, keeping me informed at all stages. Highly recommended.
Thank you very much for your kind comments on Will's service. Kind regards Will haart
5/5
Brilliant professional service. Ben Witherford was friendly, smart, totally knowledgable on housing market and gave me a lot of good advice. Would thoroughly recommend this company. Thank you.
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
5/5
Ben Witherington valued the property I was selling. He arrived promptly, was very professional and friendly. He made a thorough inspection and asked the right questions. This was all promptly followed through with a written valuation and the services provided by Haarts. Thanks Ben.
Thank-you for your review of Ben's service. Kind regards, Haart
5/5
Ben's in-depth knowledge of the Coventry real estate market has consistently helped me identify lucrative investment opportunities. His keen eye for detail and thorough property evaluations have allowed me to make informed decisions, ensuring that I make the most of my investments. Ben's responsiveness and open communication have been particularly impressive, as he has always been available to address my questions and concerns promptly.
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
1/5
Another horrible experience with these people. After confirming that I'm interested in a property, Marc said he was going to send me a link to pay the holding deposit. It took a week until I called to make a follow up and was told that the place has been rented out to a different tenant. In few days I had a call from this same Marc asking me whether I was still interested in the property. After confirming yes, I don't know whether it's today that they are going to get back to me. They are very poor in communication and customer services. And the disrespect for making me an option alone is a different issue all together. I don't recommend them to anyone.
5/5
We are selling our house with haart estate agents with the help of Ben, and we would like to say a big thank-you for making the process easy and quick so far. Ben is really knowledgeable about the housing market and is so helpful and efficient with any questions / concerns we have. Thank you Ben :)
Thank you very much for you lovely comments on Ben's service, Kind regards Haart Coventry
5/5
Helen & Karen have been amazingly proactive and extremely helpful in getting our house sale over the line, we couldnβt thank them enough!
We are delighter to have helped with your move and wish you every happiness in your new home. Thankyou for leaving us a review.
5/5
Viviana
Thank-you very much for your review on Viviana. Many thanks Haart Coventry
5/5
Lillie is very good person who assisted me to secure such a fantastic roomβ¦..
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
5/5
Viv and Lillie did a good job. I will recommend them to everyone looking to rent
Thank you very much for your review on Lillie-May and Viviana's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
4/5
Had a lovely viewing with viviana and had a wonderful service from Lillie at the heart office
Thank-you for your review of Lillie-May and Viviana's service. Kind regards, Haart
5/5
Viviana was a really great host. Left me more convinced than in doubt.
Thank-you very much for your review on Viviana's service. We really appreciate your kind feedback. Many thanks Haart Coventry
4/5
Viviana Canica showed around the property with a smile throughout and cleared any questions I had with regard to the property and was super helpful in getting me an early viewing.
Thank-you very much for your review on Viviana's service. We really appreciate your kind feedback. Many thanks Haart Coventry
5/5
Lillie-May was helpful and helped me secure a house. She has good service
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
5/5
Lillie was wonderful. She explained all that needed to be known and we feel like moving in immediately.
Thank you very much for your review on Lillie-May's service. We really appreciate your kind feedback. Many thanks Haart Coventry.
1/5
THE WORST LETTINGS EXPERIENCE I HAVE EVER HAD! If it was possible to leave zero stars I would. The service provided by the lettings team is beyond a joke. They don't answer the phones, the don't reply to emails, they don't contact you when they say they will. The only way to actually speak to someone is if you go into the office and sit there and wait. They rented a property to us without the correct licences so had four adults living in a property illegally, they didn't get any issues fixed around the property that were reported (although we found out at a later date that they were charging the landlord for jobs and just keeping the money sitting in an account), left us living in a property with penetrating damp, broken windows mechanism, no form of ventilation and after speaking directly with the landlord nearly three years later, he had no idea about half the issues reported! We thankfully have left the property now but a week later we have received no check out report, no contact, they're still not answering the phones or replying to emails and have our deposit money, even the landlord hasn't heard from them for weeks! Asked for a copy of their formal complaints procedure and shocking as is may be, still haven't had a response. BEWARE! Do not use these agents for lettings if you want any kind of managed service because you'll be stuck and left with no help, no inspections, no contact..
Dear Ashley, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - haart Lettings Coventry
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 966 reviews rated 4.6 out of 5, followed by Kenilworth with 236.
The three Brian Holt Estate Agents offices, by town:
19 reviews from sellers, rated 4.8 out of 5 on average. For example, Gemma wrote: "'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Baljit wrote: "Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Lisa wrote: "I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ..."
8 reviews from tenants, rated 4.8 out of 5 on average. For example, Quentin wrote: "I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
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