5/5
The Bradleys looe Team were excellent at selling my property, always friendly and helpful, great attention to detail and reliable, I’ve used Bradleys twice in the last few years and would seriously not go anywhere else! 5 Star service!
Trusted Agent profile
★★★★★
691 reviews across 11 offices and 3 platforms
Bradleys Property Rentals has 11 offices, in Callington, Plymouth, Looe, Exeter (two offices), Newquay, Torquay, Sidmouth, St. Ives, Teignmouth and Budleigh Salterton. Together they have 691 reviews on three platforms, rated 4.5 out of 5 overall.
663
Reviews on Google
All 11 offices
8
Reviews on Facebook
All 11 offices
20
Reviews on Trustpilot
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Bradleys Property Rentals's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The Bradleys looe Team were excellent at selling my property, always friendly and helpful, great attention to detail and reliable, I’ve used Bradleys twice in the last few years and would seriously not go anywhere else! 5 Star service!
5/5
Amazing service, conscientious and communicative. Thank you Chris, Jaren and the team!
5/5
A huge thank you to the wonderful Katie Kennedy and Maria for their brilliant service! They were incredibly polite, professional, and friendly, I couldn’t fault the process!
5/5
Met with jay for a house viewing . Very professional friendly and knowledgeable. I felt she needed a review and recognition. Had to phone the office and again very warm honest and friendly .
5/5
Great positive experience when house viewing with Jay. Proactive and friendly. Thank you.
5/5
Thanks to Joanne as well as Robin and Davina for helping us secure the house we really wanted. Great close continued contact, so easy to deal with throughout and we completed in really good time. Thank you
5/5
Bradleys St Ives were the proactive help I needed to find and purchase my new home. From the initial contact, they understood what I was looking for and periodically called me to inform me of possibly interesting properties. I really appreciated this committed follow-through, as it took a while to find an appropriate property. When finally the property appeared, they carefully guided me through all the different steps - from the branch office staff to their sales progresser. As a first-time buyer in the UK and a Brit returning after a long time working abroad, this was invaluable! A very big thank you to all who were involved! A sterling service!
1/5
No human element here...
Saw a property to rent that looks ideal so clicked online to arrange a viewing. Took about 30 minutes to complete their registration as I had to open an Experian account to get my credit score - among other things! This was the first agency I had tried so assumed this was standard these days - it's not. The property I want to view does not allow children so while I currently have a 'child' as she is 17, she will be 18 in a couple of weeks - so by the time we move. Rang to get advice on how to complete the form and got an automated message redirecting me to fill in the online form! No space on the form to clarify any individual circumstances. Completed form and didn't hear back by weekend when I was hoping to view property. Sent email but understand it can take a day or 2 for a reply so found a customer services number - phoned hours before they shut and got automated message that operators were all busy and I could choose to hold. I held and just a minute later got a message that my call could not be taken and to call another time -no option to continue holding. The property I'm interested in was reduced in January and I thought initially this was due to lack of interest or something not obvious from the advertisement. I'm now inclined to believe it is due to noone being given the chance to view it! This is ridiculous. I have jumped through hoops to try and get a viewing, I am a reliable and honest tenant and have been in my existing rental nearly 7 years. I won't be renting through Bradleys now even if they do get back to me as I don't feel they are serving tenants or their landlords with this overly restrictive gatekeeping and do not trust that they would deal with any tenancy issues adequately in the future.
5/5
Christian and his team were fantastic in handling the sale of our flat. They acted professionally throughout the whole process and provided excellent advice and mediation when issues arose. I would highly recommend them.
5/5
Rating only, no written review.
5/5
Friendly professional service. Would recommend and use again. Reasonable fees.
5/5
Excellent service from the team, our negotiator. Josh was very informative and helpful.
5/5
Cathy from the sales team at Bradleys assisted us with the purchase of our first home. She was very friendly, knowledgeable and provided regular updates throughout the process. I think it would have taken much longer to get the keys had she not been going above and beyond for us in the background! We wouldn't hesitate to use Bradleys again in the future and certainly recommend them to others.
5/5
Josh and his team in Exeter were excellent in all aspects of the process of selling my house. They were encouraging and supportive when things went quiet and pulled out all the stops to bring round clients to view. Their agents were always on time, ready to welcome the clients. I recommend Bradleys wholeheartedly.
5/5
We have recently sold our house with Bradleys and had a great experience. Christian, Josh and Piers did an excellent job with the onboarding, listing preparation and viewings - coming out multiple times to ensure we were happy with the photos. They proactively contacted potentially interested parties rather than waiting for people to contact them. We had a number of viewings and ultimately secured two offers. Cathy was invaluable throughout the negotiation process and expertly kept the sale on track. Whilst looking at houses for ourselves we experienced lots of different agents in Exeter and felt strongly that Bradleys were the best in terms of proactivity, communication and problem solving.
1/5
Illegal spammers desperate for business
You have to subscribe to unsubscribe from their spam!!!!!
1/5
Illegal spammers desperate for business
You have to subscribe to unsubscribe from their spam!!!!! Hold on, think about it! AVOID
5/5
We moved from Hampshire to Cornwall with a chain of five. The whole team were amazing! Sam was my go-to person for the entire time and took every call and solved every issue! we couldn't recommend Sam and her team enough!! I would like to give 10 stars as it is thoroughly deserved!
5/5
We moved from Hampshire to Cornwall with a chain of five. The whole team were amazing! Sam was my go-to person for the entire time and took every call and solved every issue! we couldn't recommend Sam and her team enough!! I would like to give 10 stars as it is thoroughly deserved!
5/5
Helpful staff who kept me appraised of the progress of sale until completion.
5/5
Selling a house as an executor when you live 3 hours away is always going to be a worry. Robin made the process so straightforward, including getting an asking price offer within a week of the property going on the market, and that sale completing in well under 3 months. He also very willingly switched on the heating for us (saving a 6 hour round trip) and kept us very well updated on progress. Thank you, Robin and the Bradleys team.
1/5
Very poor customer service.
I would have given a rating of zero if possible, but 1 star is way above what this company deserves. We used them as a letting agent for several years and our experience was of very poor customer service, usually just telling us what they thought we wanted to hear, when in reality they were not accurately reporting the condition of the property. The tenants were dirty and lazy, but none of this was reported in the periodic checks carried out by Bradley's. Even when there were problems with the state of the property, these were played down or even not reported to us. It took a visit in person by myself to see the poor condition and damage to our property, by which time eviction proceedings were under way. When the tenants eventually left, the check out report was carried out and not even dated, so there was no accurate proof of the condition of the property on this date. When asked about this, the staff became very defensive. This impacted on us, as the considerable damage and neglect to the property could not be fully claimed for, leaving us out of pocket. When trying to submit a claim to retain the deposit, Bradley's were of no help whatsoever, leaving us to do it all. Think very carefully before you use this company as a letting agent.
5/5
We have recently moved home from Kent to Callington and purchased our new home via Bradleys in Callington from our 1st viewing with Kayleigh to completing the whole move with Sam everyone was really helpful and kept us informed during the whole process. Excellent service.
5/5
Bradley's delivered excellent customer service and support throughout the whole transaction. They were happy to help and engaged with pace, to ensure a smooth exchange. Many thanks 👍 …
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Callington has the most, with 124 reviews rated 4.3 out of 5, followed by Plymouth with 106.
The 11 Bradleys Property Rentals offices, by town:
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