Trusted Agent profile

Balmforth estate agents in Mildenhall and Haverhill

4.6

★★★★★ Excellent

351 reviews across 2 offices and 2 platforms

Balmforth has two offices, in Mildenhall and Haverhill. Together they have 351 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

328

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

23

Reviews on Facebook

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Balmforth's two offices, most reviewed first. Each has its own page.

Latest reviews from every Balmforth office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Joe was really good and anwered all my questions with patience during viewing. Lisa must be proud of having such a great asset to the team.

Jemil · 18 February 2025 · Balmforth Haverhill

Agent replied · 27 May 2025

Dear Jemil Thank you so much for your kind review. Many thanks Lisa Thornton Branch Manager, Balmforth Estate Agents

5/5

Google

Absolutely fantastic service!!! I have always very sceptical when it comes to the housing market however from day one Balmforth impressed me with the valuation meeting right through to the sale of my property and the purchase of my new property Balmforth were incredible!!! They were always efficient, responsive, constantly providing updates with clear and direct communication whilst always being very open and honest!! Of course with every house sale/purchase you face bumps in the road, however these were always dealt with the upmost professional manner and I can’t thank Balmforth enough. I would like to give a special recommendation to Matt, he certainly went well over and above the standard practice and was evident that he delivers his job with real determination and passion whilst genuinely caring about his customer and client base I would give more than 5 stars if I could

Kevin · 18 February 2025 · Balmforth Mildenhall

5/5

Google

Lisa is amazing, so positive about the property, very knowledgeable and helpful. She put me at ease immediately.

Claire · 18 February 2025 · Balmforth Haverhill

Agent replied · 12 October 2026

Dear Claire, thank you so much for this positive review. I have enjoyed every interaction and I can’t wait to get prospective buyers over the threshold to see what an incredible house you have! Kind regards Lisa Thornton, Branch Manager, Balmforth Haverhill

5/5

Google

Lisa at Balmforth, Haverhill has a fantastic in-depth knowledge of the property market and this benefits both Landlord and Tenant. She is extremely professional and I have no hesitation in recommending her.

Olly · 23 December 2024 · Balmforth Mildenhall

5/5

Google

Although Balmforth Letting's are relatively new to me, so far very pleased with the service they have provided hence no hesitation giving this review.

Martin · 22 December 2024 · Balmforth Haverhill

5/5

Google

Anna Flynn is an exceptional real estate agent who went above and beyond to assist us in finding a rental home. Her expertise, coupled with her engaging personality, made the entire process much more enjoyable. I wholeheartedly recommend her and am confident in her continued success. We’d be thrilled to work with her again soon. Thank you Balmforth for connecting us with her.

Nidia · 16 December 2024 · Balmforth Mildenhall

Agent replied · 30 December 2024

Thank you so much for your kind review. We look forward to working with you in the future.

5/5

Google

Lisa at Balmforth Estate Agents was very helpful with the negotiation of the property I wish to purchase. Thank you Lisa.

Adrienne · 6 December 2024 · Balmforth Mildenhall

Agent replied · 11 December 2024

Its great to hear you had a good experience with the Haverhill office. We wish you all the best.

5/5

Google

I have let through Balmforth twice and have had positive experiences with the team and moving process. Even in difficult circumstances, a recent issue was resolved promptly and I was very grateful for the advice received. The team and management at Balmforth seem to care and it reflects in the communication received. Thanks!

Matthew · 4 December 2024 · Balmforth Mildenhall

Agent replied · 11 December 2024

Thank you for your 5 star review and positive feedback, it is appreciated by all of the team :)

5/5

Google

Have had a very positive experience selling our house through the Haverhill Branch of Balmforth's. Joe Goodman has been quick to update us on progressing the sale which has happened within 2 weeks of the house going on the market. The professional manner in which Lisa Thornton has handled the whole process has been reassuring to first time sellers as we were.

Philip · 4 December 2024 · Balmforth Mildenhall

Agent replied · 11 December 2024

Hi Philip, its great to hear you had a positive experience selling your home with the Haverhill Office. Wishing you all the best.

5/5

Google

For a new, first-time PCS'd family, it was a great experience working with Balmforth! Out of all the agents we worked with for viewings, Balmforth was the most direct, friendly, and approachable team! They patiently guided us through all the steps, and are still reachable even after leasing has begun. A special shoutout goes to Steven for enduring our many viewing requests and questions, and to Polly for explaining everything in great detail to the point of repeating herself for clear understanding! We highly recommend them to anyone who is moving into the tri-base area!

Jen · 23 November 2024 · Balmforth Mildenhall

Agent replied · 11 December 2024

Hi Jen. Thank you so much for your kind review. If you need any assistance during your tenancy - you know where we are. All the best - Polly.

5/5

Google

For first-time buyers, having an agent who can simplify and clarify the processis invaluable, making the journay less daunting. Joseph Goodman's patience, knowledge and genuine care & support is exceptional.

Marcel · 5 November 2024 · Balmforth Mildenhall

Agent replied · 12 November 2024

We are pleased to hear you are happy with the service received by the Haverhill office. Wishing you all the best

5/5

Google

Steven was amazing. When I was having troubles with my property, he took care of me and was the only person to actually care about how I was doing or where I would be staying until everything was sorted. I really appreciate him and his kindness!

Sharia · 5 November 2024 · Balmforth Mildenhall

Agent replied · 12 November 2024

Thank you for your kind words, Sharia. We are glad you were happy with the outcome. Good luck in your new home. - Steven

5/5

Google

Had a wonderful experience, the process was made very easy and straight forward by Joseph Goodman.Would recommend to anyone especially first time buyers !!😊😊 …

Tane · 29 October 2024 · Balmforth Mildenhall

Agent replied · 12 November 2024

We are happy to hear you had a great experience with the Haverhill office. All the best for the future.

5/5

Google

So lovely and always so quick at replying and resolving issues. They made the experience so much easier. Definitely recommend 🌟🌟🌟🌟🌟 …

Savoursmiths · 12 October 2024 · Balmforth Haverhill

Agent replied · 12 October 2026

Thank you Sarah!

5/5

Google

The renting journey was smooth and hassle free. I'd like to thank Mariann and all those who involved in this process! Cheers!

Hiking · 12 October 2024 · Balmforth Haverhill

Agent replied · 12 October 2026

Thank you, Umut. I am glad Mariann provided an excellent service. - George Aves, Managing Director

5/5

Google

Thank you very much for your help in renting the house.

Elif · 12 October 2024 · Balmforth Haverhill

5/5

Google

Big thank you to Mariann Jacklin for being helpful and nice. Greatest service

Yodin007 · 12 October 2024 · Balmforth Haverhill

5/5

Google

Completed with balmforth Haverhill today and couldn’t have been happy with the service. Professional throughout and Maia and Mariann were excellent!!

Daniel · 12 October 2024 · Balmforth Haverhill

Agent replied · 24 October 2024

Thanks Daniel, appreciate you taking the time to leave us a great review. Hope we can be of further assistance in the future! George

5/5

Google

Maia Capp was brilliant, she was very friendly, courteous, attentive and a great help all the way through. Maia has supported me when things did not go to plan and she gives 100%

Collette · 12 October 2024 · Balmforth Haverhill

5/5

Google

We cannot thank enough the team for assisting us from our first rental property to the next. They have been really helpful to us for the last three years up to now. If ever that we are going to look for another property, I will still seek their help as they have my trust and confidence 100%. Big shout to all the staff, from Cayley to Mariann! you guys are the best!

Mary · 12 October 2024 · Balmforth Haverhill

4/5

Google

Rating only, no written review.

Shahbaz · 12 October 2024 · Balmforth Haverhill

5/5

Google

Outstanding service from Jodie and the team, from the first meeting to the end of the sale. Communication was great throughout and would highly recommend Balmforth.

Rhian · 12 October 2024 · Balmforth Haverhill

5/5

Google

I rang the Haverhill office, to speak to somebody about a property. I think the lady I spoke to may have been a Mel?. Anyway,she was excellent. She answered my question and when the time comes I will be using them for my own sale. She was knowledgeable but not pushy.

David · 12 October 2024 · Balmforth Haverhill

5/5

Google

We dealt with Mel and Jodie, who were both very helpful. We found it good that they use in house staff for the viewings, so knew about the property being sold. We would recommend there services.

Margaret · 12 October 2024 · Balmforth Haverhill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balmforth

Which Balmforth office has the most reviews?

Mildenhall has the most, with 227 reviews rated 4.6 out of 5, followed by Haverhill with 124.

Where are the Balmforth offices?

The two Balmforth offices, by town:

  • Haverhill: 12 High Street, Haverhill, CB9 8AR
  • Mildenhall: 22-26 High Street, Mildenhall, IP28 7EQ

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