Trusted Agent profile · Essex

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Balgores reviews in Chelmsford, Hornchurch, Basildon and 4 more

4.7

★★★★★ Excellent

3,467 reviews across 8 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has eight offices, in Chelmsford, Hornchurch, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 3,467 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,465

Reviews on Google

All 8 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 8 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

They say moving house is one of the most stressful things you can do, clearly, those people didn’t have kinetic estate agents on their side! …

Holly · 19 November 2025 · Balgores Hornchurch

Agent replied · 19 May 2026

Thank you so much for this incredible review, it really made us smile! We’re absolutely delighted that James and Joanne made your move such a positive experience. Your kind words perfectly capture what we strive for: professionalism, … More

5/5

Google

Sold our house through Kinetic, from the start Kinetic were very competitive on their charges, Mat came and did the valuation and took the photos. For some of the viewings other staff came and showed people around and their knowledge of the area was first class. For us the person who stood out was Jo. She was in constant contact with us and our buyers, she was sending weekly emails to our solicitors after updates on where they were in regards of searches and replies, she even sent emails/phoned our sellers estate agent asking them to chase things up. Thank you everyone at Kinetic John & Jeanette.

John · 19 November 2025 · Balgores Hornchurch

Agent replied · 19 May 2026

Thank you so much for your kind words! We’re delighted you had such a positive experience with Kinetic. It’s wonderful to hear Matt, Jo and the team made the process smooth from start to finish, we’ll be sure to pass on your thanks to them.

5/5

Google

We recently bought a house through Kinetic. Matt was really helpful sending information and showing us around the property, really enthusiastic and knowledgeable. Throughout the buying process Jo was great at communicating between us and the sellers- super quick to reply and always really friendly. Great experience all round.

JHarris · 19 November 2025 · Balgores Hornchurch

Agent replied · 19 May 2026

Thank you for your lovely review! We’re so pleased to hear that Matt and Jo made your purchase such a smooth and positive experience. It’s great to know their enthusiasm and communication stood out, we’ll be sure to pass on your kind words.

5/5

Google

We’ve just bought our first home and can’t thank Jo at Kinetic enough! She always replied promptly, chased updates for us, and reassured us in the stressful moments. Genuinely don’t know what we would have done without her. Ben was also great, he showed us the property and did the handover, making everything smooth from start to finish. Huge thanks from Wiktoria and Ryan 😊

Wiktoria · 19 November 2025 · Balgores Hornchurch

Agent replied · 19 May 2026

Thank you so much for your wonderful review! We’re delighted to hear that Jo and Ben made your first home-buying experience such a smooth and reassuring one. Wishing you both every happiness in your new home!

5/5

Google

5* We couldn’t be happier with the service received by Kinetic. From our initial valuation from Matt, through to completion the whole team have been brilliant. Louis looked after our sale and kept us up to date with the interest our house was getting, progress with bookings, and potential buyers. In 6 weeks we had sold our home and was looking for our next home. Whilst we were viewing houses Jo kept in contact regularly to understand our position better so she could update our buyers, I think this is so important, I had full confidence that Jo was on top of everything, was listening to us and therefore able to set realistic timeframes for our buyers so they wasn’t forgotten about and left in the lurch, this must have made their buying experience much nicer. If only we had this with our purchase but unfortunately that was through a different estate agents. I must say the whole experience of buying and/or selling a house can be stressful but Jo and the team make life so much easier. We are truly grateful for the level of service Kinetic offer through their high standards

Lewis · 19 November 2025 · Balgores Hornchurch

5/5

Google

Rating only, no written review.

ShMac · 17 November 2025 · Balgores Hornchurch

Agent replied · 17 June 2026

Thank you for your feedback.

5/5

Google

I would highly recommend Balgores Chelmsford; they are efficient, straightforward and accessible. I chose them, after having received a recommendation, in preference to three other local agents in Witham whom I had contacted. Allannah …

Andrew · 16 November 2025 · Balgores Chelmsford

Agent replied · 20 March 2026

Good morning, Thank you so much for your 5* review. We're delighted to hear that you had such a positive experience with our … More

5/5

Google

Ben Vainola, have been exceptional, extremely courteous, proactive, and consistently follow up, quick at replying. Most importantly, very understanding.🫂 …

LadyGold · 16 November 2025 · Balgores Chelmsford

Agent replied · 20 March 2026

Good morning, Thank you so much for your review. We're thrilled to hear that Ben provided such exceptional service. … More

5/5

Google

Very helpful and l have been dealt with professionally. Keep up the good work.

Sheila · 15 November 2025 · Balgores Chelmsford

Agent replied · 15 June 2026

Thanks Sheila for your kind remarks they are appreciated

5/5

Google

This review is for the Mortgage Broker particularly Christian Wilkinson and team. Christian is always available to answer our queries, work swiftly that out mortgage was quick process than expected. He is well knowledgeable and works effortlessly.

Rachel · 13 November 2025 · Balgores Basildon

Agent replied · 13 April 2026

Good afternoon, Thank you for your recommendation, we will pass on your feedback. Best wishes Balgores - Basildon

5/5

Google

Sarah was an exceptional agent - she was very friendly, quick to respond to the messages and very professional. Had a great experience with the agency and looking forward to collaborating more.

Sanha · 13 November 2025 · Balgores Chelmsford

Agent replied · 13 July 2026

Hi Sanha Thank you so much for the review! It's been a pleasure to liaise with you on … More

5/5

Google

We worked with Sarah as our letting agent when we moved abroad and rented out our home, and she was simply fantastic. She handled all the paperwork smoothly and connected us with excellent local contractors for things like window …

Dave · 13 November 2025 · Balgores Chelmsford

Agent replied · 13 July 2026

Hi Dave Thanks for your kind words! I always did my best to get the right outcome for … More

5/5

Google

Sarah showed me around the apartment. She is a

Zhijuan · 13 November 2025 · Balgores Chelmsford

Agent replied · 13 July 2026

Hi Chen Firstly apologies for the delay I have just come back from holiday. It looks like you didn't finish your sentence :) but I am delighted to see your 5 star review! I always do my best to give tenants the best possible experience and glad you were happy with what I delivered. I wish you all the best for the future Sarah

5/5

Google

We worked with Sarah over many years (1 rental and two sales) and had a very professional and helpful experience and so would highly recommend. Its a tough market with many stakeholders to manage and Sarah always has a practical and cheerful approach. She offers advice but is also flexible and able to follow clients wishes where they might differ.

Veronica · 13 November 2025 · Balgores Chelmsford

Agent replied · 13 July 2026

Hi Veronika Firstly sorry for the delay in responding, I have just come back from holiday. Thank you so much for your kind words, it was a pleasure working on your behalf for so many years!! I always do my best to please and help customers through the process of renting and selling to get the best outcome for all with as little stress as possible. It's always pleasing to see when customers really feel this has happened :) I wish you all the very best for the future! Sarah

5/5

Google

Sarah was a delight to deal with!

S · 13 November 2025 · Balgores Chelmsford

5/5

Google

From start to finish Mannings were first class professional and friendly. They sold my house within 4 days and guided me expertly through the process. Special thanks to Cody Phoebe Jessica and James. I highly recommend Mannings.

Terry · 11 November 2025 · Balgores Chelmsford

Agent replied · 11 May 2026

Thanks Terry! Delighted you would recommend us.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience with Tracie and Jess! From start to finish, they went above and beyond to make everything smooth and stress-free. There were no problems, no issues, just genuine care and professionalism the whole way through. You can tell they truly care about what they do and about the people they’re helping. It’s rare to come across people who put so much heart into their work, but Tracie and Jess definitely do. I couldn’t have asked for a better experience, they’re simply amazing!

Laura · 11 November 2025 · Balgores Chelmsford

Agent replied · 11 May 2026

Thanks Laura! We are very pleased that you have enjoyed your experience with us, plus your recognition of the team's hardwork is really appreciated. Warm wishes.

5/5

Google

Seamless service from start to finish, very happy

Minnie · 11 November 2025 · Balgores Chelmsford

Agent replied · 11 July 2026

Thank you, Minnie - we really appreciate your feedback. It’s great to know you found the service seamless from start to finish!

1/5

Google

I would strongly advise avoiding Balgores Basildon. Our experience renting a flat through them over the past year has been awful from start to finish. …

Charlie · 10 November 2025 · Balgores Basildon

1/5

Google

Genuinely the worst estate agent I have dealt with in my 5-6 years of private renting The property manager Jo is genuinely pointless to speak to and very unprofessional she constantly interrupts you when talking over the phone and ignores …

Nathan · 10 November 2025 · Balgores Basildon

5/5

Google

I was recommended Mortgage Advice Bureau (Christian Wilkinson & Ana Tormey) by a friend who was very happy with some work they did for his son. I was not disappointed as the service was absolutely first rate, and the support …

Stephen · 10 November 2025 · Balgores Basildon

Agent replied · 13 April 2026

Good morning Thank you so much for your 5* review. We're delighted to hear that Christian, Ana, at Mortgage Advice Bureau provided … More

5/5

Google

I have recently moved into my first rental property. After speaking to lot of agents I gound a flat with Balgores. Michael showed me the property and was on hand to answer any questions I had. He made things so easy and nothing was too much …

Renting · 10 November 2025 · Balgores Basildon

Agent replied · 13 April 2026

Good morning, Thank you so much for your feedback. We’re delighted to hear that your experience with Michael and the team at our … More

5/5

Google

I would highly recommend Balgores in Basildon , Georgia is a superstar she made the whole experience of buying a property as easy as it could be always called or mailed back and explained everything during the whole process , same for …

David · 10 November 2025 · Balgores Basildon

Agent replied · 13 April 2026

Good morning, Thank you for your feedback regarding our Basildon branch. We’re so pleased to hear that Georgia and Harrison helped make your property … More

5/5

Google

Patrick did a great job of keeping us in touch throughout the process and ensured our transaction went through smoothly. Thank you!

Marc · 10 November 2025 · Balgores Hornchurch

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Chelmsford has the most, with 883 reviews rated 4.7 out of 5, followed by Hornchurch with 650.

Where are the Balgores offices?

The eight Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

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