Trusted Agent profile · Essex

Baker Estates reviews in Ilford and Romford

4.6

★★★★★ Excellent

215 reviews across 2 offices and 3 platforms

www.bakerandchase.co.uk

Baker Estates has two offices, in Ilford and Romford (Essex). Together they have 215 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.5 / 5

178

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

36

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Baker Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Baker Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The entire tenancy process from viewing to move in has been just super efficient and pleasant with Sarah, she has shown care for us and made us feel very valued customers for Baker Estates, her assertive and prompt response to solve minor issues we had after move in had been of great help and super hassle free for us. I am putting down this words as gratitude for her great effort and friendliness shown to us, I do highly recommend this agency and services.

Iosvanis · 12 November 2022 · Baker Estates Ilford

Agent replied

Thank you Iosvanis for your lovely review. We value all our clients which is why so many return. We would like to wish you every happiness in your new home.

5/5

Google

We sold a house via Bakers and dealt with both Kerrie and Sarah. They were great; friendly, professional and kept us informed throughout the process. I would not hesitate to recommend them.

Dawn · 12 November 2022 · Baker Estates Ilford

Agent replied

Wow- what a review! Thank you so much for choosing Baker Estates and all the team wish you well. Pop in and see us for a cuppa next time you’re down!!

5/5

Google

Don’t believe what they say about Estate Agents, this one is different. After searching for a home for over 2 years, our family finally found one and that’s thanks to Sarah. She was so helpful, professional and reassuring and has been so wonderful throughout the whole process. I wholeheartedly recommend Sarah and Baker Estates in Hainault.

Anna · 12 November 2022 · Baker Estates Ilford

Agent replied

Thank you Anna- so happy receive such amazing feed back! Make sure you keep in touch!

5/5

Google

As a landlord Baker Estates give us an excellent service, Kerrie has helped us to identify new investments, given us advice on suitability of properties and guided us to the right areas to maximise income. Sarah has then let our properties so quickly and sorted out all of our legal obligations. We can't recommend them highly enough.

Kailok · 12 November 2022 · Baker Estates Ilford

Agent replied

Thank you so much - we are delighted to work for such great landlords!!! On to the next one!

5/5

Google

5 stars isn’t enough! We couldn’t recommend Baker Estates more. Especially Kerrie, who we absolutely loved, has been nothing short of fantastic! She’s been so lovely, super helpful, kept us updated along the way & was really honest with us which seems to be a rarity these days. She really went above and beyond for us and we are so SO grateful! If we move again in the future, I won’t be looking further than Kerrie & Baker estates.

Sarah · 1 November 2022 · Baker Estates Ilford

Agent replied

Argh Sarah- this review brought a tear to my eye - thank you so much! Can’t wait to pop in for a cuppa once you’ve finished pulling down walls!! Love to all Kerrie Baker Estates Hainault

5/5

Google

Polite, friendly, with accurate information. I recommend!

Tatyana · 13 October 2022 · Baker Estates Ilford

Agent replied

Thank you so much- means the world to the team x

5/5

Google

They are well professional and one of the most accurate valuation agents and Kerry was helpful

SYDNEY · 13 October 2022 · Baker Estates Ilford

Agent replied

Always delighted to help- at least you know you’ll always get an honest appraisal- call us anytime Baker Estates Hainault

5/5

Google

Great experience and smooth service, highly recommending! Thank you so much Sarah / Sue and rest fo the team for helping us to find a new home!

Simona · 13 October 2022 · Baker Estates Ilford

Agent replied

Thank you so much! Wishing you every happiness in your new home - Baker Estates

5/5

Google

It was an absolute pleasure to work with Kerrie, we had a very long and complicated chain but we got there in the end and finally moved in to our dream house. This would not have happened if not Kerrie and her determination, stamina and hard work. I can’t thank you enough.

Monika · 13 October 2022 · Baker Estates Ilford

Agent replied

I’m so glad we got you moved in and hope you are settling in nicely- it was a pleasure to work for you both and wish you all the very best x Thank you for our amazing gifts x Kerrie Baker Estates Hainault

5/5

Google

I found Kerrie and her team always very courteous, they were also very genuine and sensitive to the progress of our sale. Kerrie knows her stuff and sold our property twice! (Due to unforeseen circumstances) each time sold in a couple of days of us being on the market. I would recommend Baker Estates to anyone who just wants to progress quickly and to enjoy their new home.

Julie · 13 October 2022 · Baker Estates Ilford

Agent replied

Thank you so much for choosing Baker Estates. It’s been lovely getting to know you and I loved my new mug!! Wishing you, John and Francesca lots of happiness in your new home x Kerrie Baker Estates Hainault

5/5

Google

I met with Sarah Moon who blew me away with her knowledge, attitude and willingness to help. She went above and beyond when we went to inspect my property for the rental market. Her honesty was refreshing and most of all, I really appreciated her attention to detail, the solutions she recomended based on my budget and needs and her overall professionalism. My brother recommended Baker Estates to me as he has been with them for almost a decade now and they've always been transparent and reliable. He wasn't wrong! Thank you Sarah!!

Shaf · 13 October 2022 · Baker Estates Ilford

Agent replied

Wow! What an amazing review. It’s so lovely to read. We are here to help you with your properties and we all love what we do. Thank you again. Sarah knows her stuff and has her own fan club now!!

5/5

Google

Rating only, no written review.

Stephanie · 13 September 2022 · Baker Estates Ilford

5/5

Google

Kerrie and the team were professional, polite and precise throughout the whole process of selling our house. Viewings were well communicated by Ellie and even though the first sale fell through, the efficiency the team showed in getting our property back on the market and under offer again was fantastic. Can't fault them at all. 100% would use again and will recommend to friends and family. Thank you once again!PositiveResponsiveness, Professionalism

Mark · 27 August 2022 · Baker Estates Ilford

Agent replied

Thank you so much Mark- I hope you and your family are well and loving your new home.

5/5

Google

Sarah and team proactively managed to help the home move-in smoothly and supported us right throughout the process.PositiveResponsiveness, Quality, Professionalism, Value

Manojkumar · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

So pleased you had a great experience with us x Thank you

5/5

Google

One of the best people in business! Extremely professional and made things so easy for us.A big thankyou to Sarah at Baker Street Hainault for securing the property for us it was such a good experience and we highly recommend them :).PositiveResponsiveness, Quality, Professionalism, Value

Saba · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

Thank you so much for the lovely review- you know where we are if you need us again x

4/5

Google

Kerrie was a star all through the process. Very supportive and understanding when things sort of go pear shape for a while. But she remained Calmed and helped the whole process to progress. I can't thank you enough Kerrie. I wished other agencies staff could learn from you. Thanks again, JessicaPositiveResponsiveness, Professionalism

Jessica · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

Thank you so much - I haven’t forgotten and will pop in and see you for a glass of something fizzy!

5/5

Google

We have been on a house hunt for a very long while and yet again this is the best place possible to find a property. The team is amazing who work extremely professional and very responsive. Sarah is just a star and amazing at the job she does with every aspect. I Would definitely recommend to everyone looking for a property as there is none yet able to compete with baker estates Hainault.PositiveResponsiveness, Professionalism

Bahar · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

Thank you so much- see you soon X

5/5

Google

I have been a landlord renting my property through Baker Estates for over 10 years. In this time I have not had cause to doubt or question any of the suggestions or requests that they have put to me with regards to repairs etc. This is a professional, friendly, honest and reliable agency who I highly recommend. Recently I had to have the bathroom updated. Sarah at Bakers was brilliant, from sourcing a bathroom fitter at short notice who could tile, plaster, paint and plumb at a price I found reasonable and do the work whilst my tenants where away, in addition to the work being completed to a high standard, Sarah did not fail me and neither did the workmanship. With photos provided to keep me updated as to the progress of the work throughout the refurbishment, I was again impressed by the level of service given. As always I have loved working with Sarah and Bakers Estates to achieve a fantastic outcome that not only impressed me but I hope will impress my tenants on their return from holiday. Well done Ladies yet another 10/10 from me.PositiveResponsiveness, Professionalism

Joe-anne · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

It’s always a pleasure working for such a pro active landlord- we make a great team!! Thank you for our stunning review!

5/5

Google

Oh where do I start from? I have been with this Agency for over 6 years now. They are very friendly, professional, helpful and always at your aid when you need them. Sarah is superb and God sent. I consider her a personal friend from just the way she sorts out any queries I have. For your rentals, buying and all; don’t fail to contact them and thank me later.PositiveResponsiveness, Quality, Professionalism, Value

Osa · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

Thank you so very much for the lovely review of your experience with us at Baker Estates Hainault

5/5

Google

Very happy with the house thanks to Sarah. She was very helpful and professional from our first viewing and through out the process. And we received a lovely moving in gift on our first day at our new home from Sarah and her team. Thank you and I would definitely recommend Baker Estates.PositiveResponsiveness, Quality, Professionalism, Value

P · 22 June 2022 · Baker Estates Ilford

Agent replied · 21 June 2024

Thank you so much - hope you and the family have settled in nicely x

5/5

Google

Great service, efficient communication and a really easy way to get a tenant agreement with lots of help and support. Thank you Sarah :)

Birute · 15 June 2022 · Baker Estates Ilford

Agent replied

Thank you so much - we hope you are very happy in your new home X

5/5

Google

Dealing with Sarah is a joy. Working closely with Baker estates is a genuinely a pleasure. Long may it continue.

Paul · 15 June 2022 · Baker Estates Ilford

Agent replied

Thank you Paul. Always great to work with like minded professionals who just get things done!

5/5

Google

Sarah has been great, managed to get us lovely tenants, all checks have been done, property inspected, so we know our old family home is well looked after. Thanks Baker Estates.

Jenny · 16 May 2022 · Baker Estates Ilford

Agent replied

Thank you. Your tenants love their new home and so happy you’re pleased with the management service we provide.

5/5

Google

Purchased my first property through bakers estate. The team made the process so easy and straight forward. Thank you to Kerrie and the girls for all the help and advice. Would highly recommend bakers estate!

Charlotte · 16 May 2022 · Baker Estates Ilford

Agent replied

So welcome Charlotte- wishing you every happiness in your new home. Baker Estates Hainault

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Baker Estates

Which Baker Estates office has the most reviews?

Ilford has the most, with 185 reviews rated 4.9 out of 5, followed by Romford with 61.

Where are the Baker Estates offices?

The two Baker Estates offices, by town:

  • Ilford: 223 New North Road, Ilford, Essex, IG6 3AG
  • Romford: 7 Clockhouse Lane Collier Row, Romford, Essex, RM5 3PH
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