5/5
GoogleRating only, no written review.
Trusted Agent profile
Ayers and Cruiks estate agents in Southend-On-Sea and Chelmsford
★★★★★
214 reviews across 2 offices and 3 platforms
Ayers and Cruiks has two offices, in Southend-On-Sea and Chelmsford. Together they have 214 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Ayers and Cruiks's two offices, most reviewed first. Each has its own page.
Latest reviews from every Ayers and Cruiks office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleKerry was super helpful. Always quick to reply with queries and questions.
5/5
GoogleCouldn't have asked for an easier estate agent's to deal with. From the moment I enquired the staff were so helpful. So easy, quick and friendly.
1/5
TrustpilotAbsolute waste of time, AVOID
Absolute waste of time, AVOID Used them a few years ago and was great, seems to have all gone very downhill. Promised a call back multiple times that never happened, when I did finally get through to the right person she told me that she never intended to contact me back.
5/5
GoogleRating only, no written review.
5/5
GoogleMoved into our new flat last weekend, and the process was so smooth and enjoyable compared to other past experiences. Jo and Emma specifically have been amazing, very informative and always there for any questions or queries we’ve had and nothing has been too much trouble. Definitely our forever home until we can buy, can’t thank you guys enough. Thankyou x
5/5
GoogleI think Ayers & Cruiks is one of the best letting agent in UK. Their service is great and communication always fast. I worked with Emma, she is a very professional lady and help me a lot to find out my new home. I wish for a great future to Ayers & Cruiks.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good service Very easy process
5/5
GoogleThe best estate agents there is! Everyone is so lovely and polite, couldn’t recommend them enough!
1/5
GoogleI arrange a viewing, go have a viewing, the same day I am sent forms to fill for referencing and am told that it will be sent to the landlord for consideration. For 17 days there is absolutely no response from the agent whatsoever, and then on the 17th day the property is no longer on the market on Rightmove and can't be seen on their website. Be aware, checking their reviews here on Google, this seems to be a common occursnce with them.
5/5
GoogleKerry was a very kind and professional person! Thanks so much
5/5
GoogleFound my first rental property through Ayers & Cruiks. The team - especially Emma and Kathryn - were lovely to talk to and very helpful and responsive. Overall positive experience.
5/5
GoogleAyers & Cruiks are an excellent property agent to work with. My situation was somewhat complicated due to recently arriving back in the UK after many years working abroad, not having a job in the UK at that time, having a cat, and wishing to move into a rental property as quickly as possible. Jo at A&C worked really hard to help me jump all of the hurdles, and she got me in to my lovely new rented home, which has recently been completely renovated, in just over 2 weeks from viewing to move-in. Thanks, Jo! You did a fantastic job. Ayers & Cruiks are complete professionals. They are absolutely up-to-date with all of the latest changes in rental legislation and I felt completely assured that my new home complied with any and all regulations and that my deposit is protected. They even put you in touch with an agency that can help you with contents insurance and setting up your household bills. 5-star service all round.
5/5
GoogleMyself and my partner have recently let through this agency and have found the whole process to be smooth, easy and with all the help and assistance we could need from the agency. Really friendly team - we mostly dealt with Kathryn who's been an absolute pleasure - helpful, friendly, and speedy in responding to us and ensuring things are dealt with in a timely manner. No issues whatsoever, would highly recommend. Thanks Kathryn and team!
5/5
GoogleI recently had the pleasure of working with the Ayers & Cruiks team to secure a commercial property for my business. I must say, their exceptional service and dedication truly exceeded my expectations. Right from the start, the team at Ayers & Cruiks showcased their expertise and professionalism. They took the time to understand my specific requirements and provided me with a tailored selection of properties that perfectly matched my business needs. Their knowledge of the local market was impressive, and their guidance throughout the entire process was invaluable. They were proactive in arranging property viewings, promptly addressing any queries or concerns I had, and facilitating negotiations with the property owner. Their attention to detail was exceptional, ensuring that all necessary paperwork and legalities were handled with utmost precision. Thanks to their efforts, I now have the perfect commercial property for my business, and I couldn't be happier. I wholeheartedly recommend Ayers & Cruiks to anyone seeking reliable and trustworthy estate agents for their commercial property needs. Thank you once again to the entire team at Ayers & Cruiks specially to Kerry Graves for making my commercial property acquisition a seamless and enjoyable experience.
5/5
GoogleRented a commercial unit through Ayers & Cruiks and what a smooth process it was. Kerry Graves answered all our questions even though it mustve been annoying at times she was always professional at all times to the day of the exchange. Definately recommend! Thanks again for all the help guys!
5/5
GoogleWhen we achieved our Right to Manage in 2021, Ayers & Cruiks were the stand-out choice of company to take over our day-to-day property management. They made what was a daunting task feel effortless and a “no brainer”. Since then, Ayers & Cruiks have been professional, knowledgeable and friendly, with nothing too much trouble. In a highly competitive - & crowded, commercial market, Ayers have shown how traditional business standards of ethics, integrity, honesty and trustworthiness can be maintained successfully. This is obvious where some of their competitors have tried to corner the market with completely opposite standards and resting on a legacy reputation. Dealing with Rita Mullins, our property manager, has been a genuine pleasure. Her passion, knowledge, understanding and dedication to her role shines in everything she does. We’ve relied on her for advice, guidance and support and have also had lots of laughs with her, along the way. Working in partnership with Rita and Ayers has made us wish we’d gone for Right to Manage years ago.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Wayne, Thank you for your kind review. We are happy to have been of service.
1/5
GoogleRating only, no written review.
3/5
GoogleInformative
Agent replied · 12 June 2024
Hi Elaine, Thank you for your review. We are happy to have been of service.
5/5
GoogleVery knowledgeable
Agent replied · 12 June 2024
Hi Militsa, Thank you for your review. We are happy to have been of service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ayers and Cruiks
Which Ayers and Cruiks office has the most reviews?
Southend-On-Sea has the most, with 213 reviews rated 4.4 out of 5, followed by Chelmsford with 38.
Where are the Ayers and Cruiks offices?
The two Ayers and Cruiks offices, by town:
- Chelmsford: Burgundy Court, 64/66 Springfield Road, Chelmsford, CM2 6JY
- Southend-On-Sea: 86 - 88 Baxter Avenue, Southend-On-Sea, SS2 6HZ
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