5/5
Arshia Khan has been great as a new member of Atkinson. She deals with issues across departments, communicates well, gets involved in the details and makes it easier for me.

Trusted Agent profile · Greater London and Surrey
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Arshia Khan has been great as a new member of Atkinson. She deals with issues across departments, communicates well, gets involved in the details and makes it easier for me.
5/5
I'm very happy with our new property management Arshia because we have requested a service and she solved in less than 24 hours, thank you so much.
5/5
Lauren Chapman has been a great property manager throughout our rental period with Atkinson McLeod. She’s always quick to reply to any queries or concerns, and happy to resolve any issues that we come to her with in a timely manner!
5/5
Gilbert was very professional & provided a brilliant service dealing with the sale of our property.
5/5
Elena Cosciug has been both professional and responsive throughout her services provided. Greatly appreciated.
5/5
Would recommend. Martina was very kind and helpful to us during the process of renting a flat.PositiveQuality
5/5
Alex from Atkinson McLeod helped us find a good value property in a short time and was always happy to help when needed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Alexander Wasey has been great with our many questions and his positive and helpful attitude.PositiveResponsiveness, Professionalism
5/5
George was very prompt in making the viewing and was very informative when showing me round the flat, pleased with the service I received.PositiveProfessionalism
1/5
This agent is a shameless CHEAT, they posted property online without landlord's approval with a cheating low price, for the purpose of attracting clients and then cheat on them! Beware of this CHEAT!NegativeResponsiveness, Quality, Professionalism, Value
5/5
A brilliant experience in what was a very stressful time. Gilbert was professional, friendly & provided clear and trustworthy advice. A seamless service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I’m very happy with their service (AtkinsonMcLeod) . I was struggling to get a flat in this time because of Coronavirus , but thanks to Martina i got what i was looking for. She was very professional , caring about tenants if everything thing was fine, replying for any questions in time , sorting them out . Thank you MartinaPositiveResponsiveness, Quality
5/5
Martina has been very polite, supportive & excellent in customer service. Kudos to her & team. Arshia property manager is quick to support and follows up to ensure problems are solved.PositiveResponsiveness, Professionalism
5/5
Thank you! Thank you! Thank you! Karl and team for helping get my property let and managed during these difficult times. Claudio has gone the extra mile to ensure that all the loose ends were handled in a timely fashion, and his energetic and enthusiastic manner has been so refreshing. If you get an opportunity to work with Claudio your experience will be enhanced. Quality, friendly service and responsive. I really appreciate your support. 🙏PositiveResponsiveness, Quality, Professionalism
1/5
I previously wrote a positive review but unfortunately I take back everything I said. Avoid at all costs if you don’t want to be misled. Our letting agent misled us from the beginning and miscommunicated very important information. Then when confronted about it, was extremely rude and unprofessional and would not take responsibility in order to move forward. The issue has been ongoing for MONTHS and I still don’t know what utilities are covered by the landlord and what I need to pay for (I have lived in the flat 7 months!!) I have sent email after email and still haven’t received a solution from property management or the management team. So unbelievably disappointing and AWFUL service.NegativeResponsiveness, Quality, Professionalism, Value
5/5
I have been using AML for over 10 years. They are always proactive and helpful. When works were required at my property recently, Lauren Chapman quickly got in someone to review the work, provide a quote, covering the absolutely required work plus an assessment of optional items, in a transparent manner, so i was able to quickly move on getting the work done. thanks
5/5
It was a delight to work with MARTINA. Opposed to the other nasty and laid back agents that I had dealt with so far, Martina was EXTREMELY POLITE and prompt in helping me fight a studio. She was about to go on an annual leave and ensured that the deal was closed prior to that so that I was left in the lurch. I was happy to see her dedication towards her work! Highly recommended!!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Despite being approached by several agencies for our property, we decided to work with Karl Graham from AM. From the initial conversation, he has remained incredibly professional, transparent (which is a rarity!) and efficient in ensuring all deliverables were met from his end. We are pleased that our property is now rented competitively given current climate. I can absolutely recommend Karl on his high professionalism and dedication to helping- in a honest and straightforward manner. We look forward to many more years of business with you. Thank you, Karl.PositiveResponsiveness, Quality, Professionalism
1/5
Very poor and unprofessional management while negotiating for a tenancy agreement. The communication between the agent and myself was really poor. We had an agreement and I had paid the holding deposit, but suddenly a day after there was a different agency which offered better terms to the landlord so they rejected my offer. By the time of our agreement, I spoke with the agent and she confirmed that the landlord she would have accepted my offer and I have to pay the holding deposit to process with the reference check which I did.NegativeProfessionalism
5/5
Rating only, no written review.
5/5
Arshia was very helpful in organising repairs in our house.
5/5
This is only for Lauren Chapman because she has always been efficient and friendly, best wishes, Emanuele Sher
5/5
Great service experienced with Arshia! She' replies on time and is always helpful whenever I'm having any issues.
5/5
Big thanks to Lauren Chapman for getting an urgent repair I reported resolved quite quickly! Really appreciated her response time and efforts.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Atkinson McLeod has 1,105 reviews across its five offices, rated 4.2 out of 5 overall: 1,082 on Google, 22 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Atkinson McLeod are counted once, not once per office.
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
The five Atkinson McLeod offices, by town: