Trusted Agent profile · Greater London and London
Verified
★★★★★
2,582 reviews across 11 offices and 4 platforms
Aspire has 11 offices, in Fulham South, Balham, London (two offices), Lambeth, Clapham South, Wandsworth, Furzedown, Battersea, Fulham Central and Raynes Park (Greater London and London). Together they have 2,582 reviews on four platforms, rated 4.8 out of 5 overall.
2,506
Reviews on Google
All 11 offices
31
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We had two main contacts at The Battersea branch; Gary and Mark. They were always available. The house was valued by Mark and then Gary brought in the potential ...Read all 2 from sellers
I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ...Read all 10 from buyers
I came to Aspire having visited numerous agents, and liaised with their senior sales representative Kit who ensured my experience was enjoyable and I felt ...Read all 2 from tenants
Aspire's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharlie Floyd managed our offer for a flat in Battersea. Great mood; fast, easy process. Fantastic mullet.PositiveResponsiveness, Professionalism
Hi Kieran, thank you for the great review of both Charlie and his accomplice.
5/5
GoogleWe’ve had a great experience renting through Aspire - Charlie has been particularly helpful, responding to all queries quickly, and making the process as easy as possible
Hi Anna, Thank you for your lovely review, we will be sure to pass on your kind comments to Charlie and the team. Welcome to Battersea!
1/5
GoogleI received a terrible service as a tenant, first they advertise no deposit scheme and refuse to let you have this, because it’s «too much paperwork for them». Then they say that the property is quite but it’s so noisy in and out that it’s impossible to have a quite moment here. Just a blatant lies. The noisy screamy bathroom fan was promised to be fixed before the moving date and it’s now 2,5 month since we moved in and they still didn’t fix it. I called and few sent emails about it but they don’t even bother to reply to them. Just regretting ever getting in touch with this estate agents, as it seems that they treat tenants without any care. The worse experience with estate agents in my entire life. If I could give 0 stars I would.NegativeResponsiveness, Quality, Professionalism, Value
Hi Julia - very sorry to hear that you feel you received a poor service. This is certainly against the run of the mill for us and we would welcome further feedback so we can investigate the reasons behind this. by all means email us on headoffice@aspire.co.uk
5/5
GoogleMassive thanks to Charlie at Aspire for helping us girls out in Abercrombie street the last year. He’s saved us twice now over the weekends when we’ve locked ourselves out. Going above and beyond multiple times ! Will be looking for a new flat soon so will definitely be asking charlie and aspire for some help.
Hi Sienna, thanks for your lovely review and glad to hear Charlie has been able to help out we'll be happy to help in the future when your search starts again!
5/5
GoogleMassive thanks to Charlie with helping us with our purchase, we couldn’t be happier with the result. He was always very responsive and friendly in his approach which made dealing with the stressful parts of the process that much easier.
Nikolas - thanks for leaving such a great review. Glad to hear the process was smoothed along the way by Charlie. Have a great Christmas and please do keep in touch.
5/5
GoogleWe recently just moved into a brilliant little flat with the help of Charlie and the team at Aspire Battersea. Professional, diligent and friendly and have been on hand to answer any of our questions. Highly recommend finding your next property through them.
Hi Michael, thanks for your kind review, delighted to have helped ease the move and we hope you have a great time in you new home.
5/5
GoogleBig thank you to Charlie and Aspire in helping my flat mate and I find a place to call home in Battersea. We love the flat and helped us out even after move in day. Couldn’t of asked for a smoother process! Thanks Charlie and Aspire!
Hi Frida - many thanks for taking the time to post this great review. We will certainly pass you thanks onto Charlie and the wider Battersea team.
5/5
GoogleHonestly couldn't recommend this team more. Made the whole process completely effortless. We mostly worked with Charlie and he was fantastic. Even helped us out recently again by coming out while on his Christmas break to bring us the spare keys from the office as we locked ourselves out our flat. They just go above and beyond!
Thanks Caitlin for taking the time to post this review and great to hear you had such a good service from the Battersea team. Do keep in touch for any property needs.
5/5
GoogleCharlie has been amazing and stood out from other agents I have used, but sadly didn’t have the right thing at the time. When we start looking to buy/rent again we will definitely be giving Charlie at battersea a call. May I add he still contacts me weekly with properties that could fit our needs. Thanks
Thanks for the great review Alex and good to hear that despite even providing a result for you we offered great service.
5/5
GoogleAs a landlord Aspire have offered a fantastic service in letting out my property. Charlie was extremely efficient and clear with his communication the whole way through the process and made sure that everything ran incredibly smoothly. I would certainly recommend Charlie and the team at AspirePositiveResponsiveness, Professionalism
Great to hear Matthew and thanks for taking the time to post your review here - greatly appreciated. No doubt the team will be keeping in touch anyway!
5/5
GoogleNormally I dread speaking to estate agents, however Charlie in the Aspire Battersea office has been an absolute delight in helping me search for and secure a flat! Charlie was professional but personal, had a great sense of humour and and even better mullet. Thanks for everything and I couldn’t recommend Charlie and the team enough!
Hi Sean, Thanks so much for your kind review, We're pleased to hear that Charlie was able to help out and hope you have a wonderful time in your new property.
5/5
GoogleI rented a property through Aspire, with Charlie Floyd being my point of contact. Charlie was great, very professional, very attentive and resolved my questions very quickly. Charlie is really personable and a "good guy" that I felt I could trust throughout the process, through what was a stressful time for me personal, so I am hugely grateful for the service I received through Aspire.PositiveResponsiveness, Quality, Professionalism, Value
Hi Alan, Thank you for your kind review, we will be sure to pass this on to Charlie and we hope you enjoy your new home in Battersea.
5/5
GoogleGreat experience with Charlie at Aspire - we're first time buyers and Charlie was super helpful walking us through the buying process. He knew (or was able to get) answers to our questions and had great knowledge of the property, area and street. Wouldn't hesitate to work with him and Michael again, thank you so much!
Many thanks Amelia for posting about your experience with the Battersea office and Charlie in particular - we will certainly pass the thanks and praise on to the team and please stay in touch.
5/5
GoogleAspire were excellent and professional when selling our house. Charlie showed the majority of people around and had excellent communication with us about when they were and feedback from clients. Aspire sold our house quickly and were excellent with handling both parties. Very impressed and would use again.
Hi Megan, thanks for your glowing review, we all wish you a wonderful time in your new home.
5/5
GoogleWe have been guided by Charlie on our property search quest and were really happy with his proactive help, very quick responsiveness, high professionalism throughout and excellent, kind communication. You will be in very safe hands if you work with him. He did not just show us the apartment, explain everything diligently and coordinate the negotiation process, but further was available at all times during our move-in, even though this process was managed by the landlord's company. Very positive experience overall, Charlie is a really great person and we are super grateful for him to have found us such a great new home!PositiveProfessionalism
Fantastic to hear Alexandro - glad you had a great experience with Battersea and Charlie in particular. Thanks for posting this review - much apreciated.
5/5
GoogleWe highly recommend Aspire! Throughout the sale of our property they navigated us through seamlessly. With our sale being quite tricky at times and my husband and I not living in London we did all our correspondence via email and many (sometimes frantic) phone calls. We could not praise their professionalism, communication and support highly enough. Michael and Charlie were fantastic and we recommend Aspire wholeheartedly.
Hi Lucy, Thanks for your very kind review, delighted to help and to get the sale over the line for you.
5/5
GoogleAspire are the best estate agents I have ever worked with. Charlie has truly gone the extra mile at every single point of this process and I have felt comfortable and valued throughout. Moving in London is always arduous, but having someone like Charlie on your side is a real game changer. Professional, responsive, proactive, patient, willing to listen to even the smallest concern - all with a great sense of humour. We also found the best flat so really happy overall. Thank you Charlie, Sophia & team!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for posting such a lovely review Ayushi - glad to hear the Battersea team went the extra mile!! Please do stay in touch for all your property needs and we will pass on your thanks!
4/5
GoogleI rented a property in Battersea with Aspire. My agent was Charlie Floyd who I found to be professional, pro-active, attentive, and approachable. Charlie was quick to react to any queries I had and I was moved in to my flat within a week of my viewing. Aspire have been great to work with and Charlie in particular has really gone the extra mile. I would recommend to anyone.
Hi Michael, thank you for the glowing review last week and delighted to hear that you found Charlie and the team so helpful, We hope you’re enjoying your new home! We’re always looking to improve our service so if you have any feedback that would help us to achieve that elusive final star in future then please do let me know on; michael.robinson@aspire.co.uk
5/5
GoogleAspire were excellent and professional when renting our flat. Charlie was great at letting us know the process and giving us a quick turnaround. We had our flat arranged within a few days and Sofia was amazing with all the contracts and move in details. Very impressed and would use again.
Great to hear Binal and thank you so much for posting this review.
4/5
GoogleRecently purchased my first home, and Naomi at the Moortown office was very thorough and helpful when viewing the property, and answering any questions I had during the buying process.
Hi Lewis. Thank you so much for sharing your great review. Kind regards, Team PB
5/5
GoogleRating only, no written review.
Thank you for the 5 stars! Kind regards, Team PB
5/5
GoogleVery friendly, professional, and clear communication. I received my paperwork extremely quickly; very efficient. Would highly recommend. Rachel Lansdell has gone above and beyond to make this process as seamless as possible. Thank you.
Thank you for your lovely review Sarah. Kind regards, Team PB
5/5
GoogleAll i want to say is rachel has been amazing! By far the best agent i have come across, reliable helpful and always has been there for me. She has been the absolute best!! Customer service A**
Thank you so much for your brilliant review Shahana. Kind regards, Team PB
5/5
GoogleRachel has been a star !amazing customer service thanks for the best service
Thank you very much for your great review. Kind regards, Team PB
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Aspire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Aspire and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Aspire a message.
Fulham South has the most, with 731 reviews rated 4.8 out of 5, followed by Balham with 452.
The 11 Aspire offices, by town:
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Libdsay wrote: "I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ..."
Yes. In The Trusted Agent 2026 awards, Furzedown won Trusted Agent, Fulham South won Trusted Agent and three more branches won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award.
