5/5
GoogleWonderful staff. Such a lovely vibe
Agent replied · 12 June 2024
Thanks so much Jared. We love what we do, and the people we work with, so what’s not to be happy about! 😊 …
Trusted Agent profile
Arnolds Keys - Norwich estate agents in Norwich and Aylsham
★★★★★
258 reviews across 3 offices and 3 platforms
Arnolds Keys - Norwich has three offices, in Norwich (two offices) and Aylsham. Together they have 258 reviews on three platforms, rated 3.7 out of 5 overall.
232
Reviews on Google
All 3 offices
16
Reviews on Facebook
Business-wide
10
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Arnolds Keys - Norwich's three offices, most reviewed first. Each has its own page.
- Arnolds Keys - Norwich Norwich (2)2, Prince Of Wales Road, NR1 1LB103 reviews · 77 on Google (3.4)1 in the last 90 days
- Arnolds Keys - Norwich Aylsham8 Market Place, NR11 6EH99 reviews · 78 on Google (4.8)1 in the last 90 days
- Arnolds Keys - Norwich Norwich (2 Prince Of Wales Road)2 Prince Of Wales Road, NR1 1LB77 reviews · 77 on Google (3.4)0 in the last 90 days
Latest reviews from every Arnolds Keys - Norwich office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
Googlevery bad experience with their letting property in Norwich.
5/5
GoogleWe have just bought a house via Arnolds Keys. Their support team was extremely helpful and encouraging. They certainly helped to move things along and keep us informed, thank you.
5/5
GoogleMy husband and I have been property searching for around 18 months. We have now found one through Arnold Keys Coastel in Sheringham. They have been without a doubt the most professional agents we have dealt with. Every one of the team are most helpful and knowledgeable of their properties and the area. We highly recommend them.
5/5
GoogleI highly recommend Arnold Keys as an estate agent. Their team in Norwich have been excellent throughout the entire process. I changed to use them after experiencing 4 sales fall through with another agency. Arnold Keys got multiple offers on my property and help choose the most suitable purchaser as a result the sale completed in good time. I believe this is down to good customer service and the staff really knowing their clients.
1/5
Googlevery bad experience with their letting property in Norwich.
5/5
GoogleWe have just bought a house via Arnolds Keys. Their support team was extremely helpful and encouraging. They certainly helped to move things along and keep us informed, thank you.
5/5
GoogleMy husband and I have been property searching for around 18 months. We have now found one through Arnold Keys Coastel in Sheringham. They have been without a doubt the most professional agents we have dealt with. Every one of the team are most helpful and knowledgeable of their properties and the area. We highly recommend them.
5/5
GoogleArnolds Keys are very friendly and professional, By far the best experience I have ever had with any estate agent, unrivalled service! I highly recommend especially the Norwich and Aylsham branches.
5/5
GoogleThey handled the change of tenant, with quite a lot of repair and refurbishment in the interlude, efficiently. I was kept informed at all stages about options, costs and timings, and they managed everything for me. All that, and they added human touches: I always knew I was dealing with a person, not a system.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleBad experience
5/5
GoogleBest agent in the city of Norwich
1/5
GoogleThis company really needs to improve their ways!
1/5
GoogleWorst realestate agent experience ever
5/5
GoogleWonderful staff. Such a lovely vibe
Agent replied · 8 June 2023
Thanks so much Jared. We love what we do, and the people we work with, so what’s not to be happy about! 😊 …
5/5
GoogleI highly recommend Arnold Keys as an estate agent. Their team in Norwich have been excellent throughout the entire process. I changed to use them after experiencing 4 sales fall through with another agency. Arnold Keys got multiple offers on my property and help choose the most suitable purchaser as a result the sale completed in good time. I believe this is down to good customer service and the staff really knowing their clients.
5/5
GoogleArnolds Keys are very friendly and professional, By far the best experience I have ever had with any estate agent, unrivalled service! I highly recommend especially the Norwich and Aylsham branches.
5/5
GoogleThey handled the change of tenant, with quite a lot of repair and refurbishment in the interlude, efficiently. I was kept informed at all stages about options, costs and timings, and they managed everything for me. All that, and they added human touches: I always knew I was dealing with a person, not a system.
5/5
GoogleWe used Arnolds Keys for a Homebuyers survey for a house we are buying. We were really impressed with them and can't recommend them enough. Our survey was booked and completed very quickly and the communications with Belinda were excellent! We received the report very soon after. The report was very detailed, stating any issues and necessary remedial works clearly. We followed up on a couple of points from the report with the surveyor and were really impressed with Shaun's detailed answers and further information on possible options for replacing a boiler. We felt they went beyond what was expected from a Homebuyers survey. Thank you! It made the house-buying process feel less stressful!
5/5
GoogleVery professional outfit.
Agent replied · 12 June 2024
Thanks Sam - we always try to do our very best!
5/5
GoogleExcellent Service - Firstly the sales team that presentented the property so brilliantly. Secondly the negotiation team that arranged the viewings, showed the prospective buyers around the property, and dealt with the offers and lastly the support team that pushed the sale to completion by communicating with all the various parties involved. All very Professional, I would certainly recommend Arnold Keys to everybody.
Agent replied · 12 June 2024
Thanks Roger - we're really pleased to read how you rate our service from start to finish. We so often hear how people's experience of estate agents begins well but then goes downhill. Our aim is to make the customer's experience five star from first enquiry to completion. Thank you for taking the time to write a review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Arnolds Keys - Norwich
Which Arnolds Keys - Norwich office has the most reviews?
Norwich (2) has the most, with 103 reviews rated 3.2 out of 5, followed by Aylsham with 99.
Where are the Arnolds Keys - Norwich offices?
The three Arnolds Keys - Norwich offices, by town:
- Aylsham: 8 Market Place, Aylsham, NR11 6EH
- Norwich (2 Prince Of Wales Road): 2 Prince Of Wales Road, Norwich, NR1 1LB
- Norwich (2): 2, Prince Of Wales Road, Norwich, NR1 1LB
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
