Trusted Agent profile · Acton, Greater London

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LiFE Residential Acton reviews from tenants

4.7

★★★★★

306 reviews from tenants · all 1,217 reviews

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU

306 reviews of LiFE Residential's Acton office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

306 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Excellent

We can always rely on Joseph to get the job done quickly and efficiently. Since becoming our property manager he has helped out on a number of issues and always resolved them in a timely manner. I would definitely recommend Joseph!

Faye · 12 January 2017

Agent replied · 12 January 2017

Thank you for giving Joseph such positive feedback Faye. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

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Tenant

Review for Hayley Bellfield

As my property manager, Hayley has shown excellent service and professionalism and she is very fast responding. She is very sincere and helpful each time i need her. Just the type of person you need when renting a flat in London!

Marianna · 10 November 2016

Agent replied · 15 November 2016

Welcome to your new home Marianna, we hope you'll love it here! We appreciate your kind feedback for Hayley and we'll work hard to further exceed your expectations.

5/5

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Tenant

Professional and Dilligent

We have lived at our property for three years, and Maria has always made herself available to accommodate our requests and concerns. We are now in the processing of moving, and Maria has extended her help in the most professional manner.

Noman · 27 September 2016

Agent replied · 27 September 2016

Thank you for giving us such positive feedback Noman. We're happy to have you as a client and please let us know if we can be of any further assistance.

5/5

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Tenant

Kenneth Xu is doing a good job by being helpful and pleasant. He responded to the problem promptly and efficiently. With no doubt, I would recommend Kenneth to anyone, Thanks for all the hard work that he has done for me.

TW · 15 June 2016

Agent replied · 16 June 2016

Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.

5/5

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Tenant

Highly professional

LifeResidential demonstrates a high degree of customer and service orientation. I had the chance to deal with Laura, a very professional Client Account Manager, who was incredibly professional, helpful, available and polite in all circumstances. I highly recommend this agency.

Lise · 18 February 2016

Agent replied · 23 February 2016

Thank you for such a positive feedback. We're happy doing business with you.

5/5

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Tenant

Shelly has been fantastic recently acting upon a number of issues we had. In each case she was able to arrange a solution to the problem in a speedy and professional manner. We're very grateful for her help throughout.

Stu · 14 March 2017

Agent replied · 14 March 2017

Thank you for taking the time to give Shelly such positive feedback Stu. We are thrilled you are happy with her service and please let us know if we can be of any further assistance.

4/5

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Tenant

Very professional

I enjoyed the swiftness in Sam's work. The turn around time was good. And updates are on time. We were moving to a new place the everyone like a hassle free movement. I am extremely happy with the service.

Tapo · 24 November 2016

Agent replied · 28 November 2016

Thank you for giving the team such positive feedback Tapo. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

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Tenant

Clear, regular communication and very helpful

Had a very smooth process of renting a new apartment through Shadey at LIFE. He was constantly available and provided regular updates throughout the process. I would definitely recommend him. It made the whole process a lot less stressful.

David · 3 October 2016

Agent replied · 3 October 2016

Thank you very much for giving us such a good word David - we're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

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Tenant

Perfect experiences in all kinds of matters with Life Residential. Kenneth is my property manager, he is doing an excellent job.I am very pleased with the services I received from him and would definitely recommend the agent to anyone.

Zhang · 19 April 2016

Agent replied · 19 April 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

4/5

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Tenant

Bilash is an experienced Property Manager, who sets the priorities and solves the issues very fast. She is also a kind person and treats her customers with respect. It is nice to have her as my Property Manager.

ZZ · 20 December 2016

Agent replied · 21 December 2016

Thank you for giving Bilash such positive feedback ZZ. We're happy we could help and please let us know if we can be of any further assistance.

5/5

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Tenant

Super Helpful!

Geri has been super helpful in renewing our contract, getting back to me very promptly with any answers I have needed. Building a quick rapport with myself she's very quickly understood our needs and met all of them.

Daryl · 11 May 2016

Agent replied · 11 May 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

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Tenant

Efficient, quick responder and diligent

Mathew is an excellent agent and always responds to our queries promptly and swiftly. We know we can always rely on him to provide a quick solution for our queries and he always provides us with regular updates.

Danielle · 15 April 2016

Agent replied · 18 April 2016

Thank you for such a positive feedback. We're happy to have you as a client.

4/5

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Tenant

Alla has been very efficient with responding to our queries.

I think Alla has been really professional and efficient as our property manager so far and any problems which we raised with her have been quickly resolved. It also helps that she is responsive to our emails.

Toni · 19 January 2017

Agent replied · 20 January 2017

Thank you for giving Alla such positive feedback Toni. We're happy to have you as a client.

5/5

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Tenant

I had a great pleasure to have Lord as my Agent in the process of finding my new place. I'm very happy in my new beautiful apartment! Highly recommend Lord to anyone looking for their new home!

Barbara · 15 March 2016

Agent replied · 17 March 2016

We hope you'll enjoy your new home. We appreciate your kind feedback and we'll work to further exceed your expectations.

5/5

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Tenant

Excellent

Lukasz Swiat is extremely efficient. He always replies to my emails promptly and arranges to get all the property related problems solved ASAP. I am extremely satisfied with his performance and services provided over the past year.

Man · 7 March 2016

Agent replied · 8 March 2016

Thank you for such a positive feedback. We're happy we can be of assistance. Please, do not hesitate to contact us in the future.

5/5

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Tenant

Really nice and friendly

Debbie is a really nice lady, she can reply your email as soon as possible. Also, she has much patience to do with any issue. She is very conscientious and friendly. I trust everyone loves her.

Shunwei · 2 March 2017

Agent replied · 6 March 2017

Thank you for taking the time to give Debbie such positive feedback Shunwei. We are thrilled you are happy with her service, and please let us know if you require any further assistance.

5/5

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Tenant

Excels at property management!

Kymberly has been very helpful throughout our tenancy. We appreciate her prompt and effective communication and problem solving approach and wish her all the very best in future and success in her career. Ruby and Aman

Aman · 16 February 2017

Agent replied · 16 February 2017

Thank you for giving Kym such positive feedback Ruby and Aman. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

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Tenant

Excellent respond to my request!

Hi, I would like to give a bit THANK YOU to Aneta for solving my problem with leaking kitchen tap immediately and very professionally. The tap was replaced within few days! Thank you again. Nadezda T.

Nadia · 10 February 2017

Agent replied · 13 February 2017

Thank you for giving Aneta such positive feedback Nadia. We're happy we could help and please let us know if we can be of any further assistance.

5/5

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Tenant

Very Helpful

Mr. Volkov was very helpful and quick in sorting out our issue. When we communicated he was very friendly and polite. He was very quick in responding back to us which was very appreciated. Thank you.

Anna · 9 November 2016

Agent replied · 10 November 2016

Thank you for giving us such a good word Anna. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

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Tenant

Very helpful and provided with better options available

Shadey is very helpful in short-listing property, giving me better option and for best price suits expectation. As it was brand new flat providing timely updates with progress and availability.. I am thankful for his suggestion.

Senthil · 22 September 2016

Agent replied · 22 September 2016

Thank you for giving us such positive feedback Senthil - welcome to your new home. We're happy we could help and please let us know if we can be of any further assistance.

5/5

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Tenant

Attentive, proactive and helpful

Joe has been the most attentive and proactive agent! He responded to all our queries promptly, and has been very helpful in the whole lease renewal process. Thank you, Joe! And keep up the great work!

Li · 17 November 2015

Agent replied · 25 November 2015

Thank you very much for your review. We really appreciate your comments.

5/5

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Tenant

Fanstastic customer service

Lukasz has been a fantastic point of contact from the moment we moved in to our new property. His manner is always friendly and helpful, prompt responses and excellent results in any query we've had.

Chloe · 8 June 2016

Agent replied · 10 June 2016

Thank you for such a positive feedback. We're happy to have you as a client.

5/5

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Tenant

Great assistance

Since we have moved into our flat in March, Lukasz has been everso helpful, his response was always fast and efficient, moreover, all the arrangements he made were convenient and has positive results. Many thanks!

Katya · 20 May 2016

Agent replied · 25 May 2016

Thank you for such a positive feedback. We're happy to have you as a client.

4/5

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Tenant

Tonte - great property management

Having moved to a new apartment in Lewisham, Tonte has been very helpful and friendly, responding quickly and efficiently to all my emails and sorting out issues promptly. Thank you Tonte for all your help!

Kate · 29 March 2016

Agent replied · 30 March 2016

Welcome to new home, we hope you'll love it here! We appreciate your kind feedback and we'll work to further exceed your expectations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about LiFE Residential Acton

What do tenants say about LiFE Residential Acton?

306 reviews from tenants, rated 4.7 out of 5 on average. For example, Jack wrote: "I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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