306 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantProperty lease 111 Arc Tower Ealing
I very much appreciated Endrit's assistance with the lease on this apartment. I found Endrit to be friendly, helpful and professional in his approach. You can't ask for much more than that in this situation. I would readily refer my colleagues to him in the future.
Paul Hunter
Paul · 7 March 2016
Agent replied · 8 March 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantLord is just amazing!!
Lord is an amazing person to work with.
he is very helpful, flexible and willing to work around your schedule.
he provided sound advice and was very patient dealing with me, since it was my first experience.
I highly recommend him to anyone looking for an awsome agent
Maya · 24 February 2016
Agent replied · 25 February 2016
Thank you very much for such a good word, we're happy we can help and we'll continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantTonte Did a great job
I had problems with my heating in my apartment on a very cold day. Tonte went above and beyond the call of duty and provided a great service in arranging to fix the problem. He communicating well, acted fast, and with a nice manner. A very good experience!
Cj · 18 January 2016
Agent replied · 21 January 2016
Thank you for such a positive feedback. We're happy we could help and please do not hesitate to contact us in the future.
★★★★★ 5/5
View Agents TenantSam was extremely helpful and proactive throughout the process keeping in contact with us at all stages to keep us updated on the progress of our application.
Any difficulties we encountered Sam helped to manage them perfectly and enabled us to move I as quickly as possible
Kevin · 21 October 2016
Agent replied · 21 October 2016
Thank you for giving us such positive feedback Kevin, and welcome to your new home. We're happy we could help and please let us know if we can be of any further assistance.
★★★★★ 5/5
View Agents TenantSuper Service at LIFE Residentail
I would like to say a big thank you to Alex Hansard being responsible for renewing the tenancy agreement for my daughter. Very polite and always prompt to help with any query and request. Thank you Alex you are reason to come to LIFE Residential.
Christina Christofi
Christina · 1 March 2016
Agent replied · 3 March 2016
Thank you for such a positive feedback. We're happy we could help.
★★★★★ 5/5
View Agents TenantProfessional Service and great people
We have a great experience living in such a modern and comfort flat for the last 2 years. Maria is always there to help us. What impressed us most is her proficiency and kindness. We would definitely recommend her and her agency to anyone we know.
Haixiang · 15 March 2017
Agent replied · 21 March 2017
Thank you for taking the time to give Maria such positive feedback Haixiang, We are thrilled you are happy with her service and we hope you are enjoying LiFE in London!
★★★★★ 5/5
View Agents TenantVery Excellent Staff
Mr. Yerko is one of the best agent I deal with. He is knowledgeable and he solve a financial problem that was an outstanding . I appreciate his valuable support and work. Thank you & I wish him all the best in his work and career.
Fatima · 3 November 2016
Agent replied · 7 November 2016
Thank you for giving us such positive feedback Fatima. We're happy to have you as a client.
★★★★★ 5/5
View Agents TenantGreat service
Ineta is very polite, approachable, proactive, personable and delivers excellent service.. For example, Ineta quickly and effectively resolved several flat-related issues for us while communicating any progress/problems with us throughout. More generally, Ineta is always keen to ensure we are happy and comfortable in our property.
Anonymous · 17 October 2016
Agent replied · 17 October 2016
Welcome to your new home, we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
★★★★★ 5/5
View Agents TenantAppliance repair
There has been a marked improvement in the service I am getting from life residential since Ineta took over the management of the property i live in currently
She has kept me informed about what is happening and has delivered when she said she would
Sreeraman · 3 November 2016
Agent replied · 3 November 2016
Thank you for giving us such positive feedback Sreeraman. We're happy you are pleased with our service.
★★★★★ 5/5
View Agents TenantProfessional and Committed to Customers Needs and Expectations
Being a foreigner living in the UK, I was concerned about having everything about my new home properly set and safe, and I also had a restricted time frame to sort it out. Shadey took charge of the process and allowed it to run smoothly.
Marcia · 13 September 2016
Agent replied · 13 September 2016
Welcome to your new home Marcia, we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
★★★★★ 5/5
View Agents TenantReally glad to have Michelle as the property manager
If you have Michelle as your property agent, you will have your peace of mind when it comes to issues related your apartment. She been a a delight to work with and has always promptly responded to any queries, complaints or issues at the apartment.
Siddharth · 14 June 2016
Agent replied · 14 June 2016
Thank you for such a positive feedback. We're happy we could help.
★★★★★ 5/5
View Agents TenantFantastic!
Tonte is an efficient, friendly and fantastic Property Manager! Any time I have an issue with my property, he is swift to respond and any issue is fixed quickly and professionally. His friendly manner also makes reporting any issues so much easier and stress free.
Stacey · 3 May 2016
Agent replied · 5 May 2016
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantExcellent job!
Romina is a hardworker and very diligent at her job! She responds to her emails promptly and has a very good attitude in managing situations and expectations. She has shown great effort so far and I am (as a tenant) very satisfied of her work!
Riyad · 19 January 2016
Agent replied · 21 January 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantAmelia is a great agent
Amelia is the only agent I've met who is so professional and helpful.
I have been in London and on the same house fro 3 years now and it's the first time I solved a problem in less then 1 week, thanks to Amelia.
Laura · 13 December 2016
Agent replied · 14 December 2016
Thank you for giving Amelia such positive feedback Laura. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantGreat cordial service
Overall, Life Residential service was very detailed, flexible and fast. Our agent Lord Cobblah was very helpful and always available to answer our questions and help us with the entire process. I would gladly have him as an agent again! Thank you for everything.
Diana · 22 February 2016
Agent replied · 24 February 2016
Thank you for such a positive feedback. We're happy we could help and please let us know if we can be of further assistance.
★★★★★ 5/5
View Agents TenantGreat experience with our property manager
Dovile has always been so responsive and efficient by helping us no matter the issue we had during our tenancy. She takes care of everything in a very professional way. She's a nice and trusty agent, always available for the tenants she's covering.
Sydnee · 16 February 2017
Agent replied · 16 February 2017
Thank you for giving Dovile such positive feedback Sydnee. We're happy we could help and please let us know if you require any further assistance.
★★★★★ 5/5
View Agents TenantVery helpful and kind agent
Communicating with Elena is always easy and prompt. As soon as I told her about my broken washing machine she took care of the entire process and gave me daily updates.
Thank you Elena!
By far the best experience I had with agents.
Dor · 3 November 2016
Agent replied · 3 November 2016
Thank you for your kind review Dor. We are thrilled you were happy with Elena's service.
★★★★★ 5/5
View Agents TenantKind, helpful, dynamic & very responsible
I am glad to have been dealing with Charlotte. She is always keen to help. She is really a responsible agent. She tries her very best and getting the stuff done at the end of the day.
I am really pleased with her.
Kaveesh · 11 January 2016
Agent replied · 12 January 2016
Thank you for your review. We really appreciate your comments.
★★★★★ 5/5
View Agents TenantProperty Search
It was an absolute pleasure working with Shadey back in October last year, when I was searching for a new apartment. He was always professional, responsive, and very helpful if ever I had any questions. Many thanks to him and his team.
JR · 17 February 2017
Agent replied · 17 February 2017
Thank you for taking the time to give Shadey such positive feedback JR. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantGreat service
Giorgia helped with a leaking boiler. She was very quick with her responses, booked a contractor in about an hour and always followed up with me to check how it went. She's very friendly too. The best service I had so far
Asiya · 6 January 2017
Agent replied · 6 January 2017
Thank you for giving Giorgia such positive feedback Asiya. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantEfficient and prompt response
LIFE residential always responds to queries very promptly and efficiently, and I am very pleased with the service so far. Recently, I was pleasantly surprised how quickly my problem with leaking pipe was dealt with, thanks to Alice Govan at the agency.
In · 4 November 2016
Agent replied · 7 November 2016
Thank you very much for giving us such a good word. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View Agents TenantShadey was extremely helpful, reliable and professional throughout my renting process. I was always kept up to date and informed and any queries were responded to quickly and efficiently. I would highly recommend Shadey and Life Residential. to anyone looking to rent.
Geraldine · 25 September 2016
Agent replied · 26 September 2016
Welcome to your new home Geraldine - we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
★★★★★ 4/5
View Agents TenantGreat customer service
Tonte has been able to resolve any queries or issues that I have had in a timely manner, and has been very approachable and polite during every interaction that I have had with him. Happy with the service I have been receiving.
Kimberley · 27 April 2016
Agent replied · 3 May 2016
Thank you for such a positive feedback. We're happy we could help and please do not hesitate to contact us in the future.
★★★★★ 5/5
View Agents Tenantcheckout process for 60 St Davids Square
Tonte has been interacting with me in the last month or so towards the checkout process. his response timeliness, comprehensive and proactive communication has made the process smooth and a pleasant experience..
Wish you the best for the future Tonte.
Thanks
Bijaya
Bijaya · 14 January 2016
Agent replied · 15 January 2016
Thank you for such a positive feedback. We're happy we could help. Please, do not hesitate to contact us in the future.
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