LiFE Residential Acton reviews from tenants

★★★★★ 4/5

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Very happy dealing with Alla Zakheos . Thanks for her valuable customer service!

I would like to thank you Alla for your usual help. Your are someone who is very helpful, whenever we need a hand, you just answer in time! You also have provided a high customer service. You listen to our issues and you pretty know how to deal with it ! I am sure you have the natural qualities I wish you all the best in your career. Anis Younsi

Anis · 10 February 2017

★★★★★ 5/5

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Lukasz - an excellent property manager!

Lukasz is an excellent agent. From day one he's been highly responsive to my queries. He always goes the extra mile to sort out any issues I have with the property and always sends me a holding email when he's waiting for a reply from another party which makes me feel he hasn't forgotten about the issue! He's nice and highly reliable. The best contact I've had at LIFE Residential!!!!

Ale · 7 July 2016

★★★★★ 4/5

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Very attentive, patient

Geri was very helpful in my special case. I was very happy with the way she would immediately reply to my emails and seek an answer from the landlord as quickly as possible. She is very patient as well, helping me through some issues that I encountered while I was renewing my tenancy. I hope she handles my renewal next time, should I decide to stay in the property.

Stella · 3 May 2016

★★★★★ 5/5

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Repair of washing machine

Rosita was extremely prompt in her replies to our needs (she always got back to us the next day) and helped us in many ways, such as contacting the landlord for repairs as he lives overseas. She was very quick to arrange repairs with the appliance company and was very concerned about whether the repairs were done properly. We definitely feel safe with her as our property manager!

Jie · 10 February 2016

★★★★★ 5/5

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Excellent service and great Customer satisfaction

Lord is an amazing person to work with. He makes sure you get what you ask for and everything is explained. Hew is professional and honest. Helpful in getting things done as soon as possible. I would recommend lord as an agent to any one. I am thankful that he helped me with my move from South Africa and he could not have made it any easier.

Kevin · 22 September 2016

★★★★★ 5/5

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Excellent professional with a strong sense of responsibility and empathy.

Amelia Perez has been handed over a a difficult property managing case with a very cranky tenant (myself). She has seen all the problems to the end with a great attitude and resourcefulness! A genuine concern about a tenant's issues is a great quality of hers and something that is missing from the real-estate industry. I feel very happy to have her as my property manager.

Vasileios · 6 December 2016

★★★★★ 5/5

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I had urgent problems with lock and fridge in my apartment and as my new property manager, Kristina is able to assist me with replacement in a timey manner.Kristina is efficient and helpful in solving the fridge and lock issue in the apartment I rent. I would like to thank her for the fast turnaround and would deeply appreciate if she has the momentum going forward.

Yi · 28 November 2016

★★★★★ 5/5

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Helpful, friendly and reliable

Sam Loader has been extremely helpful at the start of my tenancy. He has responded swiftly to my queries - even answering emails outside normal office hours. When I had a problem with my door he immediately arranged for a contractor to call and kept in touch to check up on progress. It has been reassuring to know I have such a reliable agent when required

MC · 12 April 2016

★★★★★ 4/5

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Rate Agent - Luke Williams

Luke was very professional and helpful throughout the process of renting a property. He was approachable and made sure the renting process completed on time as I had to move into the property within a week. Few Suggestions to Life Residential: Make sure the appliance manual's are available for the tenant when they move into the house Make sure the boiler, radiators etc work fine

Manjula · 23 November 2016

★★★★★ 5/5

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Best agent they have!!!

I had almost given up on Life Residential after a string of errors, non-responsive and unhelpful dealings with multiple people in the organisation. My faith has since been restored upon luckily being referred to Giorgia. She is extremely quick in her responses, even if just to let you know that she is investigating and she just gets stuff done. Highly impressed with her service!

Kristen · 9 November 2016

★★★★★ 5/5

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Geri Georgieva Review

Geri helped us renew our contract and negotiate the price with the landlord. She has excellent communication skills and conducted herself in the most professional manner. Every step of the renewal was dealt with smoothly and Geri's promptness in replying to our queries was key in ensuring both parties were satisfied with the final agreement. All in all, she is an exceptional agent.

Bernardo · 26 January 2016

★★★★★ 4/5

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Overall service

LIFE showed a great enthusiasm on finding me new flats. The way it worked and sorted out seems so professional and just on time. Everything went through online which was the exactly what I wanted, so it is a plus. A minus was just a confirmation of payments that had to be provided whithout my request. But overall the service was very good!

Anonymous · 29 September 2015

★★★★★ 5/5

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Amazing People

We have lived in the property for 2 years. And Maria is always there to help whenever we need it. We are deeply impressed by her professionality when she arrange everything for us, and we also much appreciate her kindness for always going extra miles for helping us. Really amazing people with amazing services!!! Would definitely recommend them to family and friends.

Jing · 1 March 2017

★★★★★ 5/5

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Alla has recently taken over as our property manager and she has been efficient and thorough. She has always replied to our emails within the working day and called us to ensure we have received the information. She has helped us with any repairs that we needed in a quick turn around. I hope this continues for the remainder of our tenancy.

Abigail · 5 December 2016

★★★★★ 5/5

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Review of Luke Williams

Luke helped to make my move run very smoothly. I made an offer on the Monday and moved in a week later. Luke worked hard to help me get everything sorted in short period of time and always answered all of my questions. He defiantly helped me to feel more relaxed. I would recommend Luke to anyone who was thinking of moving

Thomas · 23 November 2016

★★★★★ 5/5

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deposit return

I have waited over a year for this deposit to be returned after being pushed through to the terrible overflow system I was informed when i rang up that my property manager had changed. Nazia was able to straight away action any necessary steps and I was very happy with her service and professional attitude to the matter . Thank you nazia

Mehul · 1 July 2016

★★★★★ 5/5

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Very helpful, supportive and always quick to attend to emails/questions/enquiries.

Lukasz has been a wonderul agent. He never fails to reply to emails as quickly as he can. He is always prompt which has been so helpful when dealing with any of my enquiries. Any problem I had, he quickly solved them . He is a genuinely nice person and a very reliable efficient and responsible agent to have in the company.

YK · 24 June 2016

★★★★★ 5/5

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Excellent service

I have recently moved to my new apartment, and from the first day been here Tonte has been very helpful and friendly, responding quickly and efficiently to all my emails and sorting out issues promptly. Tonte is proactive, always willing to advise and help me with any case. He is an excellent professional and it’s been a pleasure communicating with him.

Spyros · 28 April 2016

★★★★★ 5/5

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Ther Arc - Endrit - Excellent Service

Thank you once again for all the help. He was patient, helpful and very quick to respond to my queries. Endrit assisted us with all the paper works, responded to our questions and even helped us settle in by informing us of the area that we settled into. A smooth journey it was! Overall, excellent service from Endrit and Life Residential!

Reem · 8 January 2016

★★★★★ 5/5

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James Orr - very confident and friendly agent

He was a Second person that was helping me and my partner with a tenancy. Very friendly James showed me 2 different flats and even though he was new to the role I must say he coped very well! It was my first time with Life Residential and I have only positive words to say about the very good experience!

Paulina · 6 September 2016

★★★★★ 5/5

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Great reactivity

Roseanne has recently become our property manager. Within a few days, she's managed to fix issues we've had with the apartment for the previous three months due to poor reactivity from our previous property manager. Roseanne is very reactive in terms of answering emails but also in making things move. Very happy to have her as our new property manager.

Pierre-Guillaume · 27 June 2016

★★★★★ 5/5

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Very professional respond!

I would like to write a big thank you to Saira for taking care of the issue with my flat (balcony-door repair) so quickly and efficiently. The issue was solved within few days - Saira was excellent and very professional, she did a great job! Thank you again - I was very satisfied with her handling of this matter.

Nadia · 8 August 2016

★★★★★ 5/5

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5 Star Service

I had a problem with the blind in my flat. I contacted Maria so that she could negotiate / liaise with the landlord to get the problem resolved. Maria dealt with the issue straight away and resolved it in a quick timeframe, her attentive and friendly manner also made the whole process very smooth. Very much appreciated! Thanks

Thomas · 13 March 2017

★★★★★ 5/5

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Helpful, reliable and quick in her response

Kymberley has been so far very helpful and responsive in regards to our email conversations. Also when I have informed her about our issue with the car parking door being broken on the next day she sent a team to fix it. I was very positively surprised. Wishing her a continuous supportive and effective career in the future.

Paulina · 29 September 2016