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Find answers about The Trusted Agent awards, scores, review pages and your office page. Or ask Sir Trustalot, our help centre knight.

About The Trusted Agent

Contact usHow to get in touch with The Trusted Agent team about your office, the awards or an enquiry you've sent.
Reputation Matters video seriesA video series of agents who win on reputation, in their own words. Episode 1: Steve Thompson of Thomas Morris on winning with Google reviews.
What is The Trusted Agent?The Trusted Agent recognises UK estate agents with the best client service, judged on independent review data rather than self-nomination.

The "Book a call" button on feedback pagesOn View Agents feedback pages, "Book a call" opens a booking page so you can pick a time to talk. On an agent's own feedback page the button only appears if that agent has switched it on.

Claiming and updating your office pageEstate agents can claim their office page at /claim/ using the email address we hold for the office, then check and update details such as contacts, review sites and awards.

Asking a winning agent for a valuationSome Trusted Agent winner pages have a short form to ask that office for a sales or rental valuation, or about its properties. Your details go to that office only.

Still stuck? Email trustedagent@kerfuffle.com and the team will help.