Trusted Agent profile · York, North Yorkshire

Verified

Preston Baker York reviews

4.5

★★★★★ Excellent

491 reviews across 2 platforms

99 Walmgate, York, North Yorkshire, YO1 9UA

Part of Preston Baker, see every office.

Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.

Google logo

4.5 / 5

490

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

About Preston Baker York

Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

Claudiu has been great to deal with and offered seamless communication and understanding when it came to the rental offer process.

James · 7 June 2025

Agent replied · 7 June 2026

Dear James, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

David Umney has been a super helpful property manager throughout and beyond the process. Thank you for making life easier!

Martin · 7 June 2025

Agent replied · 7 June 2026

Dear Martin, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Very supportive and professional. Special shout out to Morgan who made the whole tenancy project very straightforward

Shannon · 7 July 2025

Agent replied · 7 June 2026

Hi Shannon, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Engagement

5/5

Google

I had Daniel Unger help me to look for a flat and he was extremely easy to communicate with, he was detailed and made everything easy. He would reply to messages in no time which made it stress free. Would recommend Daniel as an agent.

Neha · 7 June 2024

Agent replied · 7 June 2026

Hi Neha, thank you for the great review for Daniel. Wishing you all the very best - Claire

5/5

Google

We bought our first house recently and everyone at Crew was excellent, very communicative, and really bent over backward to help us. We are super happy with the experience from start to finish and everywhere in between, the conveyancing …

Brigitte · 26 August 2024

Agent replied · 26 August 2026

You're too kind. Wishing you well both well in your new home! James

5/5

Google

It was an absolute pleasure working with Jordan for finding our new home in London. He clearly understood our requirements and brought us what we exactly wanted. He is warm, kind and honest and interacting with him feels like working with a friend rather than an agent. He puts your best interests in priority and I’m sure we wouldn’t have found our new home but for him.

Nandhini · 7 June 2025

Agent replied · 7 June 2026

Dear Nandhini, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Claudiu was great at helping us finding a new flat and was very responsive keeping us up-to-date. Highly recommend!

Emily · 7 June 2025

Agent replied · 7 June 2026

Dear Emily, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sarah is professional, personable and organised. SA have helped enormously with our portfolio.

Sam · 7 August 2025

Agent replied · 7 June 2026

Dear Sam Johnson We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Claudiu was more than helpful in finding us an apartment in Elephant and Castle. He was extremely honest, upfront, and was able to find us a great apartment! He was extremely communicative and easy to reach to answer any of our questions at all times. Claudiu made the nightmare that is finding an Apartment in Elephant and Castle a breeze!

Antonis · 7 June 2023

Agent replied · 7 June 2026

Hi Antonis, thanks for the great review. We wish you all the very best - Claire

5/5

Google

We can't speak highly enough of Angela Williams and Alex Renardson from Preston Baker in York. We had a few tricky moments in our recent house purchase (where Preston Baker were agents for the people from whom we were buying) and the levels of commitment, tenacity, proactivity and determination to get it over the line that was demonstrated by Angela and Alex were second to none.PositiveResponsiveness, Quality, Professionalism

Darren · 28 August 2022

Agent replied · 16 November 2023

Thank you so much Darren for your wonderful review. We are so pleased we were able to help with your purchase. Kind regards, Team PB

5/5

Google

So impressed with our Agent Chelsea O , everything is not a problem , extremely polite , very kind and helpful even as I was getting frustrated, he calm me down and deal with complex issues, he’s an asset to company

Isabella · 7 February 2026

Agent replied · 7 June 2026

Dear Isabella, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Claudiu was great and super helpful! Got the whole process moving super fast and I appreciated the help!

Nargis · 7 June 2025

Agent replied · 7 June 2026

Dear Nargis, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had the absolute pleasure of working with Jordan, and I can confidently say he is one of the best estate agents I’ve ever dealt with. From our first conversation, he was professional, friendly, and genuinely invested in helping me find the right property. He was incredibly knowledgeable, answered all my questions with patience, and made the entire process feel smooth and stress-free. Would highly recommend

Twiggy · 7 June 2025

Agent replied · 7 June 2026

Dear Twiggy,, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We wish you all the best in your new home. Kind regards, Customer Engagement

5/5

Google

Jordan was great to work with. Communicative and helpful - everything from viewing, negotiating and referencing went smoothly

Debosmita · 7 June 2025

Agent replied · 7 June 2026

Hi Debosmita, Thank you for your wonderful 5 star review! Wishing you all the very best - Customer Engagement.

5/5

Google

My property agent Claudiu Rosu went the extra mile to efficiently find and close on a place that fitted our needs. Claudiu not only showed me a property within an hour of calling on a late Monday evening, but he followed through with all required tasks effortlessly. I would recommend Claudiu to anyone out there looking for a home.

Sonia · 7 June 2023

Agent replied · 7 June 2026

Hi Sonia, thank you for taking the time to leave great feedback for Claudiu. It is lovely to hear of your experience while finding your new home and we wish you all the very best.- Claire

5/5

Google

I have been dealing with property manager, Chelsea Odunlami, who is very responsive and diligent in attending to my queries on the property. Keep up the good work Chelsea!!!

SengGin · 7 May 2026

Agent replied · 7 June 2026

Dear Seng Gin, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Henry was very helpful and the viewing went great and smooth

Anna · 7 August 2025

Agent replied · 7 June 2026

Dear Anna, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. Many thanks, Customer Care Team

5/5

Google

I’d like to leave a wonderful review for my estate agent Ross who has been amazing in finding me a lovely flat. He has answered queries for me at weekends and evenings when he is not working and has helped me with some issues which are not within his remit just to go the extra mile. Thanks Ross!

Eve · 7 June 2023

Agent replied · 7 June 2026

Hi Eve, thank you for the great feedback and 5 star! Its lovely to hear how Ross helped you to find your new home and we wish you all the very best! - Claire

5/5

Google

Chelsea is the most helpful lady I have encountered here, she is efficient and gets things done, really stands out.

Xueming · 7 March 2026

5/5

Google

We had a fantastic experience working with Jordan. From the start, he was incredibly friendly and responsive. We truly felt like he was in our corner throughout the process. It’s rare to find an agent so on top of things and genuinely eager to help you find a place that suits you. With Jordan’s help we found our dream flat. Can’t recommend him enough!

Abbey · 7 June 2025

Agent replied · 7 June 2026

Dear Abbey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Henry was a great consultant!! Brilliant service

Joanna · 7 September 2025

Agent replied · 7 June 2026

Dear Joanna, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My wife and I are very pleased with the valuation Gemma Bolton conducted on our flat. Gemma’s objectivity and unbiased impartiality provided us a realistic valuation, not just one we wished for. We highly recommend Gemma and Preston Baker for residential property valuation services.

Jim · 30 March 2024

Agent replied · 24 March 2024

Thank you Jim for a wonderful review. Gemma will be really pleased to read your comments. Kind regards. Team PB

5/5

Google

Angela has been absolutely brilliant from start to finish! She has responded to all my queries within the day and the communication between Angela, the seller and ourselves has been excellent. I highly recommend Preston and Baker, and Angela especially, she really went the extra mile to help us as the buyers as well as the sellers.

Emma · 11 May 2023

Agent replied · 16 November 2023

Hi Emma. Thank you so much for taking the time to share your wonderful review. Angela will be delighted to read your kind words. Kind regards, Team PB

5/5

Google

This review is to specifically thank our property manager Chelsea Odunlami. She has been professional, prompt and friendly in all our dealings. I wish more agents were like her! A fantastic property manager and all-around awesome human. Thanks so much, Chelsea!

Sarah · 7 January 2026

Agent replied · 7 June 2026

Dear Sarah, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Preston Baker's Google reviewsLeave Preston Baker a review

Questions about Preston Baker York

How many reviews does Preston Baker York have?

Preston Baker's York office has 491 reviews across two platforms: 490 on Google, 1 on View Agents.

What is Preston Baker York's rating?

Preston Baker York is rated 4.5 out of 5 across all 491 reviews, and 4.5 out of 5 on Google from 490 reviews.

Where is Preston Baker's York office?

Preston Baker York, 99 Walmgate, York, North Yorkshire, YO1 9UA.

The Trusted Agent

Is this your office? Claim your page.