Trusted Agent profile · York · North Yorkshire

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Preston Baker York reviews

4.5

★★★★★ Excellent

491 reviews across 2 platforms

99 Walmgate, York, North Yorkshire, YO1 9UA

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Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.

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4.5 / 5

490

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

About Preston Baker York

Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

Carola was great to work with; she answered all my questions and stayed in contact throughout the process. She was friendly and efficient and was really helpful. Thank you, Carola!

Anne-marie · 18 May 2021

Agent replied · 16 November 2023

Hi Anne-Marie. Thank you for your lovely review. Kind regards, Team PB

5/5

Google

Another sale and another great performance by the P.B sales team but of particular note was the highly professional and tenacious efforts of Karen Preece to steer through a complicated transaction to completion. Karen worked tirelessly to …

SYD · 8 October 2016

Agent replied · 16 November 2023

Thank you Sid for your lovely review. We will pass your thanks on to Karen - it will make her day! Kind regards, Team PB

5/5

Google

Highly recommend. Very helpful and supportive throughout the sale process.

Julia · 26 August 2025

Agent replied · 26 August 2026

Thanks Julia. Always a pleasure and will no doubt speak to you again soon. James

5/5

Google

i was impressed that all staff were up to date with my property progress at any given time, and that i was kept up to date with updates at least weekly by Karen if not daily

Christine · 22 May 2017

Agent replied · 16 November 2023

Thank you Christine for sharing your review. We are really glad that we were able to help you. Kind regards, Team PB

5/5

Google

Rebekkah Silveira is doing a very good job for Tenants, contractors and everyone in the property market! Proffesional and friendly at all times. Thank you so much!

Radoslaw · 22 May 2021

Agent replied · 16 November 2023

You are very welcome! Thank you for your lovely review Radoslaw. Kind regards, Team PB

5/5

Google

Preston Baker were really proactive in trying to sell my flat and definitely went the extra mile; the online booking system for viewings is very efficient; and the professional photos and video looked gorgeous. Although their fees are higher, I think you get value for money in the effort they put into shifting properties, and would recommend them for anyone aiming for a quick sale.

Ginevra · 12 October 2022

Agent replied · 16 November 2023

Thank you very much for sharing your brilliant review. We are delighted to read to hear how happy you are with our service . Kind regards, Team PB

5/5

Google

I recently rented a property through Preston Baker. The whole team were very professional and Holly was quick to respond to any questions that I had.

Paul · 22 May 2021

Agent replied · 16 November 2023

Thank you for your lovely review Paul. We are really pleased we were able to help with your rental. Kind regards, Team PB

5/5

Google

Holly was very responsive and helpful in securing our tenancy and I would have no issues with going to her again should we wish to move

Jo · 22 May 2021

Agent replied · 16 November 2023

Thanks so much Jo. Kind regards, Team PB

1/5

Google

Pretty poor service over the phone. Didn’t want to provide a valuation service for a property I’m planning to purchase whereas other estate agents are more than willing to do this. Would not recommend

Benjamin · 1 October 2024

Agent replied · 9 November 2024

Hi Ben, I'm sorry that we weren't able to help you with this. We have an automated valuation model that might help, that the team member you spoke with perhaps didn't know about, however they are correct that we only provide market appraisals for sellers rather than buyers. We do have a relationship with a surveyor who also could help. Please get back in touch and we can provide the automated valuation.

5/5

Google

Very satisfied with Preston Baker.Carola was very helpful with the viewings and any queries I had.She helped me decide what best suits us.PositiveProfessionalism, Value

Thodoris · 28 August 2021

Agent replied · 16 November 2023

Thank you for the great review Theo! Kind regards, Team PB

5/5

Google

Holly made it really easy to find a rental in an incredibly quick market. She was very communicative and always quick to respond to emails.

Dave · 22 May 2021

Agent replied · 16 November 2023

Thank you for your great review Dave. Kind regards, Team PB

5/5

Google

Carola was excellent and most efficient at sorting out our rental. Her communication was first class which is always very important. …

Steve · 8 October 2021

Agent replied · 16 November 2023

Thanks for taking the time to share your lovely review Steve. Kind regards, Team PB

5/5

Google

Karen at Preston Baker was fantastic - always friendly, on the ball and eager to help, Karen pulled out all the stops to ensure my house purchase went smoothly. A great personal service.

Andrew · 22 May 2017

Agent replied · 16 November 2023

Hi Andrew.. Thank you for sharing your review - that's great to hear. We will pass your thanks onto Karen. Kind regards, Team PB

5/5

Google

Excellent service from Preston Baker, especially Karen Preece who was our client care manager. She was always completely up to speed on what was going on and easy to get hold of.

James · 22 May 2017

Agent replied · 16 November 2023

Hi James. Thank you very much for taking the time to share your review. Karen will be delighted with your feedback. Kind regards, Team PB

4/5

Google

Friendly business. Alex Renardson was responsive and helpful when there were problems with my sale / purchase.

Steve · 11 May 2022

Agent replied · 11 May 2026

Hi Stephen. Thank you so much for taking the time to share your great review. Kind regards, Team PB

5/5

Google

Very satisfied with Preston Baker.Carola was very helpful with the viewings and any queries I had.She helped me decide what best suits us.

Theo · 22 May 2021

Agent replied · 22 May 2026

Thank you for the great review Theo! Kind regards, Team PB

5/5

Google

I’ve had a great experience with the real estate agent Claudiu Rosu from Sterling Ackyord. He helped me to find an amazing flat and he was really attentive to my wishes. I advise everyone to work with him!

Zeynep · 7 June 2024

Agent replied · 7 June 2026

Hi Zeynep, thank you for the 5* for Claudiu Rosu. Its lovely to hear how you found your new home and we wish you all the best - -Claire

5/5

Google

Ross has been a wonderful estate agent. I struggled to find nice property around Romford area but it was great relief to find a nice property shown by Ross, the property has 5 other offers on the table but Ross negotiated with the owner and …

H · 31 August 2022

5/5

Google

Many thanks to Jane McQueen for quickly and ambitiously selling my mothers’s house. Jane was professional, kind and thoughtful. She knew the local market and was both realistic and determined to do her best for us, as vendors, and the purchaser. A happy result for everyone!

Claire-Louise · 31 August 2022

5/5

Google

Carola was incredibly helpful, and answered all our questions about our move really quickly - made the whole thing so much easier!

Livy · 18 May 2021

Agent replied · 16 November 2023

Thanks so much Livy. Kind regards, Team PB

4/5

Google

Sale is close to completion now. Karen Preece, our Client Care Manager, provided good communication between all parties, and aided in the process of contract exchange following an agreed sale. …

James · 8 October 2016

Agent replied · 16 November 2023

Hi James. Thank you for sharing your review - we will certainly pass your thanks on to Karen. Kind regards, Team PB

5/5

Google

Highly recommended, very informative and helpful!

Mei · 7 August 2025

Agent replied · 7 June 2026

Hi there, thanks for the 5* review. Wishing you all the best - Customer Engagement

5/5

Google

Really helpful sales team! In particular Alex I believe, answered all queries promptly, was very approachable and friendly. Would definitely recommend.

China · 18 May 2021

Agent replied · 16 November 2023

Thank you so much for the great review China. Kind regards, Team PB

4/5

Google

Friendly business. Alex Renardson was responsive and helpful when there were problems with my sale / purchase.

Steve · 16 November 2021

Agent replied · 16 November 2023

Hi Stephen. Thank you so much for taking the time to share your great review. Kind regards, Team PB

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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