Trusted Agent profile · York · North Yorkshire
Verified
★★★★★
491 reviews across 2 platforms
99 Walmgate, York, North Yorkshire, YO1 9UA
Part of Preston Baker, see every office.
Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.
Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleGood service through 12 years of tenancy .
Hi Denis, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Engagement
5/5
GoogleCarola has been great to deal with, very happy with the service she has provided …
Thanks so much for your review Dave. Kind regards, Team PB
5/5
GoogleSo attentive, kind, helpful and efficient. Karen kept me informed throughout the whole process. The best and most professional estate agent experience I've ever had. 5*
Wow - thank you Kate. That's a really great review to receive. We are really pleased we were able to help you with the process. Kind regards, Team PB
5/5
GoogleBrilliant customer service from Helen, Karen and team - very impressed! Karen enthusiasm and persistence made me laugh every time she phoned :) All the best..
What a lovely review - thank you Bob! That will really put a smile on Karen's face :) Kind regard, Team PB
5/5
GoogleCarola was excellent in her communications, friendly and bubbly and made the whole process very simple.
Hi Chris. Thank you for your lovely review. Kind regards, Team PB
5/5
GoogleWe looked at 6 different agents to sell our house, and although Preston Bakier charged slightly more than others it was worth every penny. We easily got double that back from the sales price Angela agreed with our buyer and the service was excellent from start to finish. They clearly work smarter than other agency in the area and it showsPositiveProfessionalism, Value
Hi Edward. Thank you so much for taking the time to share your wonderful review. We are so happy we were able to help with your sale. Kind regards, Team PB
5/5
GoogleGreat experience with Jordan
Hi Sophie, Thank you again for taking the time to let us know how we did. We hope you have a great day! - Customer Engagement.
5/5
GoogleWas helped by Carola, and she was very helpful and professional! Really appreciated it!
Hi Emily. Many thanks for posting your review - we really appreciate it too. Kind regards, Team PB
5/5
GoogleThanks very much to Karen, she kept me well informed and made the process as painless as possible, despite the solicitors efforts!
Hi Peter. Thanks very much for your review it's great to hear that Karen helped to keep it all on track for you! Kind regards, Team PB
3/5
GoogleOur house finally sold! There were a few mix ups and I'm not sure if PB were at fault of if it was just one of those things. At first we found Karen impossible to get hold of - whenever we phoned, she would be "in a meeting - out of the …
5/5
GoogleIf you want anybody to be your house manager you really want Charlotte, she is friendly, understanding and fair. Im never hesitant to make her aware of issues and they are always very quickly resolved. Credit to the company and a complete pleasure to interact with. She deserves a pay rise and some recognition!
Hi Sarah. Thanks so much for your lovely review. Charlotte will be delighted to read your kind words. Kind regards, Team PB
5/5
GoogleJust sold my in England now living Scotland, thank you Jane McQueen , for staying calm , while I was losing it .🌟 …
5/5
GoogleIan has been incredibly helpful, knowledgeable and proactive all throughout the selling of my property. If you want an estate agent who will deal will your property wisely and efficiently, I definitely recommend his services.
5/5
GoogleKaren was very helpful, efficient and easy to talk to, would have no problem dealing with Karen or Preston-Baker again!
Hi Frank. Thank you for taking the time to share your review. We are delighted to hear that you would work with us again and look forward to seeing you again should you decide to move. Kind regards, Team PB
5/5
GoogleWe sold our house through Tony, he provided a very personable service with good communication throughout the process. Will recommended to others looking to sell.
5/5
GoogleI found stirling ackyord diligent and professional in my flag search and my agent Claudiu to be forthcoming, responsive and easy to deal with. Would recommend
Hi Alexander, thanks for the 5* and great words for Claudiu - Claire
5/5
GoogleI just bought my first home through Preston and Baker, and would recommend them to other buyers: they are responsive and helpful, which is very important when you’re a first time buyer. Overall, the purchase progressed fairly smoothly, and I never felt like I was left on the back-burner at all.
Thank you so much for taking the time to write and share your review. We are so pleased we were able to help you with your first purchase. Kind regards, Team PB
5/5
GoogleWe managed to move into our house quickly and with ease during lockdown in July. We were worried about moving during this time but Holly Stonehouse was helpful and reassuring and made the whole process feel very easy!
5/5
GoogleWe bought our house through Tony and can't recommend him enough. He isn't like your typical estate agent, he was very friendly, wasn't pushy and he allowed us time to look around the house properly without feeling rushed which in the current market was a really appreciated. He was great throughout the whole purchase process keeping communication open in case we had any questions or concerns. I felt even though he was working for the seller he had everyone's best interest at heart. If you are looking for an alternative to your typical high street estate agent, I would definitely suggest giving Tony a call.
5/5
GoogleExcellent professional and friendly service, from finding a buyer for my property, to negotiating the contracts and helping the process go as smoothly as possible and helped with any problems when they arose. Karen was simply an excellent negotiator. Would recommend Preston Baker to anyone - well worth the money.
5/5
GoogleHolly was a great help getting everything sorted
Thanks Philip! Kind regards, Team PB
1/5
GoogleI don’t know this company is professional or not , all I felt is arrogant. When I’ve tried to make an appointment for the viewing , from the staff who answered the phone for the appointment, who viewed the property with us , and who …
Hello Katie, Thank-you for taking the time to review Preston Baker, I am sorry that you haven't had a positive experience. In order for me to be able to apologise directly and put steps into place to rectify, please could you send me an e-mail to cathy.evans@prestonbaker.co.uk. Many thanks, Cathy, Director of Client Services.
4/5
GoogleFirst time buyer, quite nice and straight forward process Branch staff were amazing and really helpful Would recommend
Appreciate your thoughts John. Wishing you well in your first home. James
5/5
GoogleGreat Team - very efficient. Thanks for getting the last sale done so quickly Karen.
Thank you Tom for sharing your review. We will pass your thanks on to Karen. Kind regards, Team PB
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
