5/5
GoogleWe managed to move into our house quickly and with ease during lockdown in July. We were worried about moving during this time but Holly Stonehouse was helpful and reassuring and made the whole process feel very easy!
Trusted Agent profile · York · North Yorkshire
Verified
Preston Baker York reviews
★★★★★
491 reviews across 2 platforms
99 Walmgate, York, North Yorkshire, YO1 9UA
Part of Preston Baker, see every office.
Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.
About Preston Baker York
Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Google5/5
GoogleCarola, was great from go. Very impressed with her and her processes. Will be recommending her to everyone. Very friendly, talkative and professional. Nothing was too much to ask for and the process was so quick and easy. If I could give more than 5 I would.
Agent replied · 16 November 2023
Thank you so much for your brilliant review Samantha! Kind regards, Team PB
5/5
GoogleKaren Preece was probably the most amazing sales person I have met. Her pro-active attitude towards the sale of my property was second to none. She held my hand for 6 months from beginning to end, through a minefield of problems and a lot …
5/5
GooglePreston Baker were a very good choice for us, we received first class service from beginning to end. The excellent updates and service from Karen Preece was really appreciated when things got complicated and needed sorting out, she got things done, thank you Karen.
5/5
GoogleI used Preston Baker to sell my previous property and purchase my current home. Throughout this time I came into regular contact with Karen, Helen and Minnie. They all helped me tremendously and Karen in particular dealt with my sale and …
5/5
GoogleShonaigh & Terry helped us, every step of the way, in buying our forever home. This was not an easy transition. But in the end we all got there, with the right support & determination you can be living your dream. Highly recommended.
5/5
GoogleI was walking in walmgate thinking what to Cook for my lunch,When behind the mirror i saw the Angela smile,it made me feel like something was missing in my Life,It was a warm and confortable house,i couldn t resist,so i went out to buy a …
Agent replied · 16 November 2023
Hi Emiliano! We've not had a review like yours before and it REALLY made us smile :) Beef sausage and a new home too! Kind regards, Team PB
5/5
GooglePreston Baker have been amazing in dealing with the sale of my house in Wheldrake. It is a slick well-oiled machine, but the agents know their stuff, they really care and pull their finger out to a) get the best possible sale price and b) …
Agent replied · 16 November 2023
Thanks so much for your brilliant review Pete. We are really pleased we were able to help with your sale and it was really lovely to be able to catch up again :) We hope you are settling in really well in your new home. Kind regards, Team PB
5/5
GoogleEveryone at Preston Baker were super helpful, they were available on a Sunday which is amazing and I really felt they would do anything they could to help in our purchase. Hard working and very friendly - what more could you want
Agent replied · 16 November 2023
Thank you very much for your lovely review Fleur. Kind regards, Team PB
5/5
GoogleWe've used Preston Baker twice to let our house in York. Most recently we've been looked after by Holly Stonehouse and Helen Jollands. We've been very impressed with their professionalism and dedication to finding us really good tenants in our rental house. Once more they've come up trumps!
Agent replied · 16 November 2023
Thanks so much Antony. We are really pleased we were able to help. Kind regards, Team PB
5/5
GoogleI just want to say that without the help and advice of Lyndsey Pickering at Preston Baker, I wouldn’t now be looking forward to moving into my dream home. She spent time with me going through in great detail my circumstances in order to …
Agent replied · 16 November 2023
Hi Lisa. Lyndsey is delighted with your fantastic review - thank you. Kind regards, Team PB
5/5
GoogleWas a tenant for just over 2 years and never had a bad moment with Preston Baker. The whole team, especially Marie Poole and Cathy Evans were very helpful and pleasant. Communication was always prompt, polite and accommodating and they …
5/5
GoogleWe brought a property through Preston Baker and Karen Preece dealt with us. She was very professional and dealt with requests swiftly, if I was going to sell and purchase a new property I would certainly go through Preston Baker.
5/5
GoogleWe recomend this company they are quick to respond with any enquires and also if you report any problems at your property .we carnt thank them enough and recomend this company 100percent we would like to thank grant potter for all his hard …
Agent replied · 16 November 2023
Thanks for much for your brilliant review Oli. Kind regards, Team PB
5/5
GoogleWe looked at 6 different agents to sell our house, and although Preston Bakier charged slightly more than others it was worth every penny. We easily got double that back from the sales price Angela agreed with our buyer and the service was …
Agent replied · 26 December 2024
Hi Edward. Thank you so much for taking the time to share your wonderful review. We are so happy we were able to help with your sale. Kind regards, Team PB
5/5
GoogleRecently sold our house through Preston Baker. Sale process was smooth (even with the first sale falling through) very proactive in getting more viewers and quickly sold the second time. Great service through the selling period from Karen, …
5/5
GoogleHelen,Karen and Jodie have been first class throughout the process of selling my late fathers small property, professional, efficient and very sympathetic at all times during our very stressful time. Karen was a very keen solicitor chaser …
5/5
GoogleI have been dealing with Rebekkah Silveira for over a year now who is the property manager for my property in Shadwell, Leeds. I just wanted to convey that I have been very impressed with her professionalism and courteous manner throughout …
Agent replied · 16 November 2023
Thank you for your wonderful review Omer. Rebekkah will be delighted to read it. Kind regards, Team PB
5/5
GoogleKaren worked very efficiently and effectively to manage our sale through to completion. She was always one step ahead of the game with great communication skills and good focus on the detail. Just the person you need.
5/5
GoogleWe found the service from Karen and the team to be fantastic during what was an extremely stressful time. There were definitely times when we felt they went above and beyond in order to progress the sale.
1/5
GoogleI would give 0 stars if I could. Absolutely impossible to deal with, repairs ongoing for 6 months and overall incompetency across the property management team
Agent replied · 7 June 2026
Hi Margarida, I am very sorry to hear how unhappy you are with your experience. I understand that our Property Managment team are currently working with both your Landlord and Contractors to rectify anything outstanding for you. Should you require any further support, please do contact us at help@stirlingackroyd.com. - Claire
5/5
GoogleCannot recommend the Preston Baker family enough. The level of service you receive from Preston Baker is phenomenal! Nothing is ever too tasking and everything is completed at the highest of standard. We are new to property investing but …
Agent replied · 16 November 2023
Hi Oliver. Thank you for your wonderful review. We are delighted to be able to work with you. Kind regards, Team PB
5/5
GoogleHolly Stonehouse showed us around almost a dozen homes at a time in the academic year that we assumed it would be difficult to obtain student housing. We are currently living in a wonderful home that was shown to us by her!
Agent replied · 16 November 2023
Thank you Keziah. It's lovely to hear that you are enjoying your new home so much. Kind regards, Team PB
1/5
GoogleIgnorant, not responding to your calls and emails
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
