Trusted Agent profile · York, North Yorkshire

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Preston Baker York reviews

4.5

★★★★★ Excellent

491 reviews across 2 platforms

99 Walmgate, York, North Yorkshire, YO1 9UA

Part of Preston Baker, see every office.

Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.

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4.5 / 5

490

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

About Preston Baker York

Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

1/5

Google

good luck getting your deposit back.... or trying to get anything fixed in the flat lol

Ludovica · 7 June 2023

Agent replied · 7 June 2026

We are very sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com were we can address any outstanding issues you may have - Claire

5/5

Google

Great service from all the staff dealing with our sales. Karen was very helpful & informative every step of the way. Would definitely use them again.

Julie · 22 May 2016

5/5

Google

I was abroad when the sale of my house went through, and Karen managed everything very efficiently and smoothly, keeping me informed throughout. Many thanks!

Kilmeny · 22 May 2016

5/5

Google

Just let our property in York with the help of Carrola and her colleagues at Preston Baker. We got great initial advice from Carrola about letting requirements, marketing, …

Anne · 8 October 2021

Agent replied · 16 November 2023

Thank you so much for your lovely review Anne. Kind regards, Team PB

1/5

Google

If I could leave 0 stars I would. Tried to arrange viewing a property for over 2 weeks, local agent not interested in replying to emails/ texts. Phone head office to complain and still no resolution, shambles of a company. Steer clear

DJ · 31 August 2023

3/5

Google

They never came back to me. I was a bit disappointed with them.

Eileen · 7 June 2023

Agent replied · 7 June 2026

Hi Eileen, I am very sorry to hear of the lack of response you have experienced. Please do contact me directly at help@stirlingackroyd where I can address any queries you may have - Claire

5/5

Google

Very good and professional by many standards as compared to other existing rental property agents. I have been especially impressed by my property manager Rebekkah Silveira,who …

Mansoor · 8 October 2021

Agent replied · 16 November 2023

Thank you so much Mansoor. Kind regards, Team PB

5/5

Google

Preston Baker worked tirelessly to complete a recent purchase for me for a 2nd Home in York. They did everything they could to push the sale through to completion before April 1st when the stamp duty increased. …

James · 8 October 2016

Agent replied · 16 November 2023

Thank you James - that is great to hear. We will pass your thanks onto Karen, Gemma and the rest of the York Team. Kind regards, Team PB

5/5

Google

I've just sold my house with Preston Baker and have received great service throughout the whole process, from valuation up to exchange.

Matt · 18 May 2022

Agent replied · 16 November 2023

Thanks so much for the great review Matt. We are really pleased we were able to help with your sale. Kind regards, Team PB

5/5

Google

Preston Baker were true to there word. Using their "VIP Launch" service not only did they manage to achieve over the valuation price but we sold our house the very same day to a cash buyer. …

Shaun · 8 October 2016

Agent replied · 16 November 2023

Hi Shaun. Thank you for sharing such a fantastic review. We are delighted that you were so happy with our service. We hope you are enjoying settling into your new home. Kind regards, Team PB

4/5

Google

Karen Preece was my Client Care Manager and was very efficient at progressing the purchase and keeping me up to date.

Christopher · 22 May 2016

4/5

Google

I rented a flat for just under two years with Preston Baker. The positive aspects of my service from them were: 1. They got the paperwork sorted in very quick time, over the Christmas/New Year …

Grace · 8 October 2017

Agent replied · 16 November 2023

Hi Grace, Thank you very much for taking the time to share your review. We really appreciate receiving feedback, both positive and negative, as it give us the opportunity to ensure we are doing our best and learn from any areas that are not … More

5/5

Google

Preston Baker were first class from the initial valuation all the way through to completion. Every person we spoke to were always without exception; friendly, knowledgable and genuinely helpful through the house selling and purchasing …

Steven · 8 October 2017

Agent replied · 16 November 2023

What a fantastic review - thank you Steven! Kind regards, Team PB

5/5

View Agents

Amazing service.

I am a young mum with a 4 month old baby and when I registered with Angela, she was very friendly and helpful. I was a little worried about the process of looking for a new property but she instantly put my mind at rest. She went above and beyond the call of duty.he arranged the viewing quickly and then helped me further with tell questions I had.

Kelly-Marie · 25 May 2017

5/5

Google

I have been working with Preston Baker during the purchase of my first property where they have been acting on behalf of the seller. …

Nile · 8 October 2021

Agent replied · 16 November 2023

Hi Nile. Thank you so much for taking the time to share your wonderful review. Alex will be delighted to read your lovely comments. Kind regards, Team PB

5/5

Google

Karen Preece at Preston Baker sold my house. She was highly efficient and I would recommend her and Preston Baker.

Fiona · 22 May 2016

5/5

Google

Preston Baker provided first class service from start to finish. Great advice and information was provided at the initial valuation. This was followed up with great support from the sales team through the offer, …

Gareth · 8 October 2017

Agent replied · 16 November 2023

And we would be delighted to work with you again Gareth. Thank you for sharing your review and we will pass your thanks on to Jodie. Kind regards, Team PB

5/5

Google

It was a very difficult sale but the service and support received from Preston Baker especially Karen was outstanding!

John · 22 May 2016

5/5

Google

Karen, Minnie and the team were amazing in getting a fast sale at asking price. Would recommend to anyone.

Phil · 22 May 2016

5/5

Google

Ross has recently helped us get an offer accepted on a property to purchase. From the first call I had with Ross, I could tell he was unlike other estate agents. He was down to earth, friendly and wasn't pushy at all. At the viewing he …

Amit · 31 August 2022

5/5

Google

Always receive excellent service, particularly from our property manager Rebekkah Silveira. Always quick to respond and helps us with any questions we have.

Hollie · 22 May 2021

Agent replied · 16 November 2023

Thanks for sharing your lovely review Hollie. Kind regards, Team PB

5/5

Google

Carola at Preston Baker has been especially helpful in helping me remarket my house - excellent communication with frequent updates which is great.

Catherine · 22 May 2021

Agent replied · 24 March 2024

That's great to hear - thank you. Kind regards, Team PB

5/5

Google

Great experience staff are all friendly helpful and efficient on the ball at all times with up dates and advice ,All round top quality service from a great team . …

Tony · 8 October 2016

Agent replied · 16 November 2023

Thank you Tony for your lovely review. "Top quality service from a great tream" is fantastic to hear. Kind regards, Team PB

5/5

Google

Preston Baker made selling our property easier and more straightforward than I could have ever imagined possible. Having never sold a property before we were carefully guided through every step …

Charlotte · 8 October 2016

Agent replied · 27 August 2024

Dear Mr and Hardcastle. Thank you so much for sharing your review and we were delighted to read it. We will pass your thanks onto Karen. Kind regards, Team PB.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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