Trusted Agent profile · York · North Yorkshire
Verified
★★★★★
491 reviews across 2 platforms
99 Walmgate, York, North Yorkshire, YO1 9UA
Part of Preston Baker, see every office.
Preston Baker's office in York, North Yorkshire, at 99 Walmgate, is rated 4.5 out of 5 across 491 reviews on two platforms, including 490 Google reviews rated 4.5.
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Award-winning estate and letting agents in York - the fastest growing independent estate agency in West and North Yorkshire. Judged as the Best Small Agency in the UK 2013 and Best Small Northern Lettings Agency in the UK for 2014 by the Sunday Times. Call us for a free sales or lettings valuation today. Property for sale and houses for rent in York and surrounding areas.
Every review we hold for the York office, from every platform, shown as written. First names only.
1/5
GoogleDon’t waste your money on Preston Baker over and Online Estate agent! They did 1 of 11 viewing at my property, the Launch event was a flop and the eventually buyers had to knock on my door and call me to put in and offer as they were unable …
5/5
GoogleAfter a period as unlet, I spent a couple of months updating/renovating what had become a tired property after an extended period rented to the same tenants. When approached, I received helpful advice around the priorities to make the …
1/5
GoogleI would not use this company ever again! I can't begin to tell you... Completely let us down. Full of charm to reel you in and full of empty promises! Smarmy and cocky. In my opinion even one star is too generous but I had to put something.
1/5
GoogleBelow are my experiences when I am dealing with Preston Baker for last 5 months. I brought the house from them in Nov 2017 and let them to FULLY manage it from Day 1. However they FULLY disappointed me in all areas. And charged me around …
2/5
GoogleDo Yourself a favour,.... steer clear of Preston and Baker, York, with the exception of Helen who did try her level best to bring our sale to a favourable conclusion , they are by far the worst Estate Agents we have ever had to deal with …
2/5
GoogleRating as a buyer.... Arranging a viewing and pre-purchase sale discussion was good (Angela from …
Hi Mark. Thank you for sharing your review. We strive for the highest possible standards and are committed to listening to our reviews and feeding back into staff training whenever necessary. We will be investigating this further and are really grateful you took the time to post the review. Kind regards, Team PB
1/5
GoogleOnce again these idiot find new ways to disappoint. Instructed the to release my property, but they didn't and waited a month until it wad empty to advertise it. We were 'transfer' to Preston Baker when they bought out another agency. As a …
5/5
GoogleVery good, helpful and friendly .
Thank you very much for your great review Sandra. Kind regards, Team PB
5/5
GoogleExcellent from start to finish, great communication and response times, always keen to help.
Thank you so much Stephen. Kind regards, Team PB
5/5
GoogleVery helpful and friendly staff!
Thank you so much Robert. Kind regards, Team PB
5/5
GoogleAll the staff, from viewing to offering to completion, were fantastic, thank you
Great to hear - thank you Sharron. Kind regards, Team PB
2/5
GoogleAs a tenant I would not recommend Preston Baker at all. They are very bad at returning your deposit. So if you are leaving property soon don't even bother to clean it or getting it cleaned by any professional as they are definitely going to …
5/5
GoogleVery impressed . X
Thank you so much for your lovely feedback, Sonya! We really appreciate you taking the time to leave us a 5-star review and wish you all the very best! Team Preston Baker
5/5
GooglePreston Baker has provided an excellent service since purchasing a property for my daughter to live in as a University student in 2013. As I live in the South West, they have consistently gone above and beyond my expected level of …
5/5
GoogleBuckle up, it's a long review. But worth it! We met Tony when we viewed a property he was selling. We were immediately …
5/5
GoogleGood team, great service, cannot fault.
Hi David. Thank you for your review. Glad to know you enjoy what we do. Bradley ~ Team PB
5/5
GoogleWe tried other agents to no avail but Alexandra (The Agency) got us an offer within the first week of listing it. …
5/5
GoogleBoth Cathy Evans and Marie Poole go the extra mile when finding suitable tenants and then looking after the property once those tenants are in. Communication through all forms is always fast and polite with your needs and requirements fully …
1/5
GoogleWORST letting agency I've ever used
Hi Lana, Thank-you for contacting us, very sorry to hear you've had a bad experience - we'd love to help you further and find out what went wrong. … More
1/5
GoogleWorst letting agency in York. Not much to say, we called on Friday and arranged a view for the next Wednesday. On Tuesday we call to confirm the time and everything was fine. When we showed …
5/5
GoogleVery happy with how Jane McQueen conducted my sale, managed to get me way more than I anticipated!
1/5
GoogleRating only, no written review.
Dear T K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
Googlelovely
Hi Leonardo, thank you for your 5* Wishing you all the very best - Customer Engagement Team.
5/5
GoogleRating only, no written review.
Dear Konstantinos T., Thank you for the great review of our Stirling Ackroyd London Bridge team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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