Preston Baker York reviews

★★★★★ 5/5

Google

I recently put my house up for sale with the York Banch. I can only describe the levels of service I recieved as fantastic. All aspects of our house sale and purchase have dealt with quickly and effectively. Most important to me is the fact that all staff have worked above and beyond what would normally be required and have impressed with there enthusiasm to do business 24/7. Karen, Angela and Gemma are highly recommended.

Russell · 2 September 2026

★★★★★ 5/5

Google

We have recently bought and sold houses through Preston Baker with Angela. From starting the journey back in September to completing it last week - she has been never less than outstanding. She is professional, caring and knows her stuff! We trusted Angela entirely and she carefully and sensitively helped us navigate our sale and purchase. Angela is incredibly supportive and dedicated with a lot of determination thrown in! Her communication is incredible and nothing is too much trouble for her. If you are thinking of selling - ask for Angela! If you happen to read this Angela - thank you for putting up with us these last few months, you have been awesome! The Knocks

Becky · 23 May 2026

★★★★★ 5/5

Google

I’ve had a great experience with my property management agent Chelsea Odunlami since she took over last Autumn. She is consistently quick to respond to emails and efficient at getting issues resolved. Her communication is clear and reliable and she always keeps me updated on progress. I really appreciate that she follows up on matters to ensure everything is properly sorted. I’ve had agents in the past who I constantly had to chase and who didn’t follow up on issues, so it’s genuinely refreshing to work with someone like Chelsea. Thank you Chelsea!

Beth · 7 February 2026

★★★★★ 5/5

Google

Absolutely fantastic. James was always available when needed. He kept us in the loop every step of the way. We never once had to chase them for an update on our purchase. They did however do lots of chasing for us. If we decide to sell our new property we will definitely use Crew and have already recommended to a family member. Many thanks, Natalie

Michael's · 26 May 2026

★★★★★ 5/5

Google

Angela was our estate agent. I felt she wanted to get to know us as a couple. It helped that she had lived on our road as a child. She knew exactly what renovations we had done and the value we added. Our house was sold in 2 days. We had 2 buyers to choose from and both offered full asking price.

Diane · 5 June 2026

★★★★★ 5/5

Google

We are flat 42 Naiper House W3 7ff . We been here more then 7 years . We love to stay here . We have the best estate agent stirling Ackroyd . We are very happy from them best Manger Samantha Jackson we are proud of you . Best team prompt quality repair and services . We strongly recommend stirling Ackroyd estate if any one needs there services . Thank you Tam & sidiqque

Tam · 7 February 2026

★★★★★ 5/5

Google

Jack was brilliant, got our house sold within a month at just under asking price. Really easy to contact him personally during the process and always helped with any queries straight away. Was very professional and dedicated throughout

Phil · 5 October 2026

★★★★★ 5/5

Google

I have been renting my property through this estate agency and I am very satisfied with their service. They are always professional and respond to my emails the same day. Every issue I have had was handled efficiently and resolved in a professional manner, with reliable contractors. A special mention to David, my contact person at the agency, who has been consistently helpful, responsive, and professional. I highly recommend this agency.

Enikő · 7 February 2026

★★★★★ 5/5

Google

One very satisfied first time buyer! From the very beginning, Angela Williams has provided an exceptional service. At my first viewing at the property, Angela was very knowledgeable about the property, communicated clearly about the market and was able to answer any and all questions. She clearly has a love for her job and ensuring customers get exactly what they want from a property. Every step of the process, from putting an offer in to completion, has been smooth, efficient and explained clearly. This is all down to Angela. She always checks in to make sure everything makes sense and is proactive when it comes to making sure everything has been covered. A big thank you to Angela and Preston Baker for making everything so seamless, efficient and enjoyable! I highly recommend Preston Baker (in particular Angela) to absolutely anyone interested in securing a property.

Matt · 9 October 2025

★★★★★ 5/5

Google

We cannot recommend Anthony Coyle-Dowling highly enough. From our very first conversation through to completion, he and the team at TAUK provided an outstanding level of service that genuinely exceeded our expectations. What really sets Anthony apart is the boutique, personal approach. Unlike many of the larger high street estate agents where you can sometimes feel like just another file, Anthony took the time to understand our circumstances, kept in regular contact, and made us feel like we were his priority throughout the entire process. His communication was exceptional from start to finish. We were always kept informed, received honest advice, and never had to chase for updates. The professional photography and marketing of our property were excellent and showcased our home beautifully, which undoubtedly helped attract serious buyers. A special mention also goes to Laura, whose sales support was fantastic. She was incredibly responsive, organised and proactive, ensuring everything progressed smoothly and keeping us updated every step of the way. Buying and selling property can often be stressful, but Anthony and the team made the experience as straightforward and reassuring as possible. Their professionalism, attention to detail and genuine care for their clients really shines through. If you’re looking for an estate agent who offers a truly personal, boutique service rather than the typical volume-driven approach of the larger agencies, we wouldn’t hesitate to recommend Anthony and TAUK. Thank you both for everything, you’ve been an absolute pleasure to work with.

Hasan · 30 June 2026

★★★★★ 5/5

Google

We dealt with Angela Williams at Preston Baker - it took nearly a year to sell our house, but that wasn’t due to the lack of energy and effort from Angela. She hosted numerous viewings and promoted our house relentlessly, answered a million questions from everyone, at all times of day and night. Despite some incompetent solicitors, and two sales falling through we finally got the house sold! Considering we paid up front to minimise costs, Angela did not put any less effort in. What would I have done differently? Probably chosen a solicitor that was local, and had great reviews. But that was about it.

Dave · 1 October 2025

★★★★★ 5/5

Google

Lois was absolutely phenomenal in helping us secure our dream home. From the very first viewing to the final stages of the purchase, she was professional, responsive, and genuinely invested in making the process as smooth and stress-free as possible. Her communication was spot-on throughout, we always felt informed, supported, and in safe hands. It’s rare to find an estate agent who truly cares, but Lois went above and beyond at every step. We couldn’t be more grateful, thank you, Lois!

Kimberley · 30 September 2025

★★★★★ 5/5

Google

A lot of deliberation went into my good lady and I deciding that we would relocate. Last September I used the google lottery to find an estate agent, Angela was appointed to value our home, running late she messaged an apology, (for me that is never a good start), however, upon arriving, the professionalism was second to none. Angela valued our home and due to our own decision, we waited until we felt the time was right for us to take the plunge. In early March this year, I contacted Angela again to put our home on the market. The presentation was so good I thought about buying it myself, so good that 9 viewings in one day led us to a buyer. As I write this, I am 12 hours away from moving house and this whole process has been made so easy due to Angela and her work ethic. From calming talks to my good lady, to our conversations at varying points. Angela doesn’t sell anything, what she possesses is the ability to help you believe that you are doing the right thing. Rather than give an opinion on any part you may be concerned with, she listens to your reasoning and will simply ask why, or why not, then the professional skill honed by years of tradecraft reassures you. Estate agents are given a lot of bad press, but that doesn’t account for bad clients. If all estate agents had the same ethos as Angela there would never be anything negative to say. I could have just put job well done, but sometimes, mere words just don’t cut it. Angela, like Mary Poppins, practically perfect in every way. Merci

Stephen · 30 September 2025

★★★★★ 5/5

Google

We cannot recommend Angela at Preston Baker highly enough! As first-time buyers, the process of purchasing our first home was both exciting and daunting. Angela guided us through every step with patience, clarity, and genuine care. Her communication was outstanding, we were never left wondering what was happening, and she always kept us in the loop with updates, even when there wasn’t much movement. That level of reassurance made all the difference during what could have been a very stressful time. Angela was also incredibly friendly, approachable, and supportive throughout. Nothing was ever too much trouble, and it always felt like she had our best interests at heart. It’s rare to come across someone so professional yet so personable. Thank you so much Angela, we are now happily settled in our new home! 🙂🏡

Ria · 30 September 2025

★★★★★ 5/5

Google

I would highly recommend this estate agents for their professional and in time response. And I would like to give a special thank to Jordan, my estate agent. He was incredibly professional abd made the whole renting process smooth and stress-free. I viewed the apartment in the morning then I rent it in the afternoon. Besides, I would like to thank Henry, who led me to view the apartment. He was friendly, patient, and made the whole viewing experience enjoyable and informative.

Sebastian · 7 September 2025

★★★★★ 5/5

Google

Angela is the safest pair of hands you could put your sale into. She’s professional, friendly, insightful and really knows her onions. We had to accelerate our sale as we found our onward purchase sooner than expected. Angel was nothing but supportive, and turned the most unremarkable viewing (on paper) into an asking price over. Challenges followed but she met each with dedication and determination. Her comms were flawless. Can’t recommend her enough 🙏🏻⭐️⭐️⭐️⭐️⭐️🙏🏻

Alex · 30 October 2025

★★★★★ 5/5

Google

An Estate Agent that doesn't feel like one! Angela has been efficient, knowledgeable, helpful and assisted us in understanding and getting to know the property without any over-the-top hard sell. Our view was as a purchaser, but I know I'd be happy with her services as a vendor too.

Sarah · 14 May 2026

★★★★★ 5/5

Google

We moved into our new house in February and Angela was the agent for both this property and the property we sold. Angela is a consummate professional and it was an absolute delight to have her helping us through a very stressful process. I cannot speak highly enough of her attitude and support. I would recommend Preston Baker to anyone wanting a very pain-free experience. Thank you Angela you truly are a star 🌟

Steve · 9 October 2025

★★★★★ 4/5

Google

Slightly delayed review, but still very deserved! Henry was genuinely one of the most professional and grounded agents I’ve encountered. Clear communication, zero pressure, and just the right amount of calm to balance out the usual chaos of house-hunting. Even though I didn’t get the flat in the end, I left the process grateful, and honestly a little impressed. Would happily recommend him to anyone looking for a great agent… or just someone who makes stressful things feel oddly manageable. (And hey, if we cross paths again, wouldn’t mind at all. 😊)

Pippo · 7 August 2025

★★★★★ 5/5

Google

I had a great experience working with Henry Ridley while searching for a rental property. He was professional, friendly, and incredibly helpful throughout the entire process. Henry took the time to understand what I was looking for and showed me places that really fit my needs. He was knowledgeable about the area, answered all my questions clearly, and made the viewing process smooth and stress-free. I truly appreciated his prompt communication and honest approach. I would highly recommend Henry to anyone looking for a reliable and trustworthy agent!

Kunal · 7 August 2025

★★★★★ 5/5

Google

Chelsea Odunlami was prompt in responding to my request, despite the challenge of looking for contractors that meet the new insurance requirements of our flat. The contractor itself was timely, the repair of the cabinet was swiftly done, the workplace was left tidy, and the job was discharged with minimal disruption to our household.

Allergic · 7 March 2026

★★★★★ 5/5

Google

Jack was amazing from start to finish. Went above and beyond for us. We are so thankful for Jack’s help and would highly recommend!

Aimee · 5 October 2026

★★★★★ 5/5

Google

At Preston Baker you get one member of the team working for you and looking after you the whole way through the process. Angela Williams was a joy to work with. Professional, tenacious and thoughtful. She showed an interest in our family and worked for all of us to complete the sale and purchase of our properties. Reassuring, easy to contact and always ready to share her wisdom. Thank you Angela!

Anna · 1 October 2025

★★★★★ 5/5

Google

Claudiu was an absolute pleasure to work with during my recent apartment search. He was incredibly patient and understanding throughout the entire process. More importantly, he was easy to reach, great with follow-up and was open to questions. I felt supported and informed every step of the way. It goes without saying, that I highly recommend Claudiu to anyone searching for their new home in London. His expertise, combined with his friendly demeanour, makes him an outstanding person to work with.

Charmaine · 7 June 2025