Preston Baker York reviews

★★★★★ 5/5

Google

I had the pleasure of working with Mr. Claudiu Roșu while searching for my new apartment in London, and I couldn’t be more grateful for his support. From the very beginning, he was professional, knowledgeable, and genuinely committed to helping me find the perfect place. If you’re looking for someone reliable and efficient in the real estate market, I highly recommend Claudiu !

Gopi · 7 June 2025

★★★★★ 1/5

Google

We rented a house through this branch and we shall not that mistake again. Handover was abysmal, cleaning unfinished with all sorts of damage and pest issues covered up during the inspection. The agent, Morgan Cox, was slow to respond and unwilling to help without repeated chasing. Utter disgrace to the industry - unless you enjoy working with the utterly incompetent, steer clear.

AM · 7 June 2025

★★★★★ 5/5

Google

Henry was fantastic to deal with! Friendly, efficient, and professional. He arranged a property viewing for us on a Friday afternoon, and thanks to his service we secured it straight away and had it taken off the market the same day. Viewed one flat in London and had it sorted. Great service all round

Max · 7 September 2025

★★★★★ 5/5

Google

Samantha is a truly asset for the agency, she is there whenever we have any enquiry and she is always happy to help. Thank you all!

Stefano · 7 May 2026

★★★★★ 5/5

Google

We could not be happier with Preston Baker estate agents when we sold our house. Angela from Preston Baker is just fantastic and we would have been lost without her. From start to finish, her communication with us was amazing. We had her mobile number so could text or ring her at any time and she would respond immediately. She was so proactive and chased everyone involved in the chain to ensure our house sale went through quickly and smoothly. She greatly reduced our stress levels during a stressful time. Angela helped us achieve full asking price for our house sale and subsequently we managed to buy our dream home. She was approachable, friendly, efficient and supportive throughout. We highly recommend Angela from Preston Baker to anyone considering selling their house.

Annie · 9 October 2024

★★★★★ 5/5

Google

Recently had dealings with Crewe partnership in Burton on Trent. What a wonderful experience, they are thoroughly professional, James and the team could not have been anymore helpful. Including a last minute change to our plans, which they took with grace and understanding. Thanks guys.

Phil · 26 July 2026

★★★★★ 5/5

Google

Absolutely outstanding service from start to finish. The team at Preston Baker made what could have been a stressful process feel smooth and well-managed throughout. Communication was excellent, with regular updates and clear explanations at every stage. The agent we worked with was professional, knowledgeable, and incredibly supportive always going above and beyond to ensure everything stayed on track. Their persistence and attention to detail really stood out, especially when dealing with challenges in the chain.

Abujor · 1 April 2026

★★★★★ 5/5

Google

Angela was great, very helpful and clear, we had issues with the conveyor and Angela couldn’t do enough, would highly recommend

Mike · 19 May 2026

★★★★★ 5/5

Google

I would like to say a huge thank you to Mela Steadman, my property manager over several years. Mela’s professionalism, efficiency and communication skills are excellent and really appreciated. Mela always answers and deals with any issues promptly so I feel reassured my property is being properly managed. Once again, thank you, Mela!

Claire · 7 August 2025

★★★★★ 5/5

Google

From renting an apartment to then purchasing it, I've had a very pleasant experience. I've always felt well-represented; always quick to respond to issues in my rented apartment; and went beyond to make sure residual financial matters are closed out after the purchase. It was a stark contrast from my prior experiences with other agents. Will definitely be at the top of my mind if I need any estate agents in future. Special mentions to Samantha Jackson, Danielle Nmecha, and Lisa Yoshimoto.

Tommy · 7 February 2026

★★★★★ 5/5

Google

Chelsea Odunlami was fantastic to work with. Professional, responsive, and genuinely helpful throughout the entire process. She made everything smooth and stress‑free. Highly recommend

Ed · 7 April 2026

★★★★★ 5/5

Google

Chelsea Odunlami who is a Property Manager at Stirling Ackroyd's London Bridge branch has always impressed me with her total professionalism and clear no-nonsense approach to addressing each and every query and concern that arises. She will always voluntarily put in the extra effort in explaining matters via e-mail and phone calls and I would thoroughly recommend her and the team and her branch in managing tenanted properties.

Anish · 7 May 2026

★★★★★ 5/5

Google

Right from the start you can see that Tony is going to be good with prospective buyers. He is an experienced agent who is personable, enthusiastic, and has a real interest in the property. He is the one who lists the property, oversees the photography and conducts the viewings, and he does all of this exceptionally well. What you see is what you get, and what you get is a hard working and reliable agent that gives you the confidence that the marketing of your property is in good hands. The big difference between Tony and most other agents (and we have dealt with quite a few over the years) is that he doesn’t just list the property, he sells it, and to round it all off, he is a nice guy to do business with.

Les · 31 August 2025

★★★★★ 5/5

Google

I had such a lovely process from start to finish. I was always made aware of any changes and shown some great places in the rental market. Thanks so much to Jordan who made things super easy! Super excited to move into the new place 🥂 …

Joshua · 7 September 2025

★★★★★ 5/5

Google

James was brilliant from start to finish. Our sale was not straight forward but James was always on top of the situation and kept us informed every step of the way. Genuinely can't praise Crewe Burton and him highly enough.

Jonathan · 26 July 2026

★★★★★ 5/5

Google

Jordan has been a great agent and made the whole process of finding a flat really smooth. He was super helpful and always quick to respond to any questions I had, which made a big difference. I really appreciated how easy he made everything and would definitely recommend him to anyone looking for a place.

Sai · 7 June 2025

★★★★★ 1/5

Google

That is the worst real estate agency I have ever seen. My recently rented apartment is without hot water for 15 days, I have been contacting several times Mela Steadman, they are asking for 10 more days to schedule a specialized visit. Tenant Act estimates 24 hours for such emergencies to be solved. Many more repairs reported to be done not yet looked. Never have seen this kind of service in my life. Edit: I contacted the help email they replied, nothing has been done.

Eduardo · 7 June 2024

★★★★★ 3/5

Google

Updated review Cut down 2 stars due to how things were handled during the move-in. We were not provided with codes to main gate due to which we got locked out and no one from the agency responded to our calls. We managed to get hold of the previous tenants who helped us with the code. Moreover, it was promised to us that apartment would be deep cleaned. However, the carpets have not being vacuumed to a minimum standard and we have been having a hard time due to the amount of dust in carpets. Disappointed with how the whole move-in process went by. ------------------------------- We worked with Claudiu to find an apartment to rent. He was super helpful and responsive all the time and helped us with all the requests we had. Would definitely recommend using them for your property search.

Sidharth · 7 June 2024

★★★★★ 5/5

Google

Brilliant service. Angela was really helpful and all questions answered that needed. Sale took awhile due to the flat and dealing with retirement company. But perseverance paid off and sold it . Well done Angela and thank you so much.

Kim · 9 October 2025

★★★★★ 5/5

Google

Claudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any questions I had about the property and about the whole process and made sure to include all my requests in the final contract.

Luka · 7 April 2026

★★★★★ 5/5

Google

Morgan has been a pleasure to work with, always super helpful and responsive - thanks all for making our tenancy so smooth!

Christine · 7 March 2026

★★★★★ 5/5

Google

My experience with Stirling was wonderful! My two friends and I were assisted by Jordan and he was very attentive and listened to our needs and what we were looking for in a property! All our viewings went super smooth and Jordan was a delight to have helping us.

Hannah · 7 June 2025

★★★★★ 5/5

Google

Cannot recommend Crew Partnerships enough. James and Jayne were incredible! So supportive, knowledge, responsive and will good humour! They were incredible and I can’t thank them both enough!

Victoria · 26 December 2025

★★★★★ 5/5

Google

I've worked with Angela Williams on a couple of property purchases and a sale during the last year in York. She has strong market knowledge, is extremely responsive, helpful, and works hard to keep both the buyer and seller on track during the process. Great to work with!

Anooj · 3 June 2025