Every review we hold for the Yarm office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNothing but the highest praise…
I have nothing but the highest praise for the whole team at the Stockton Office. Their professionalism, approachability and support throughout the rollercoaster ride of selling my property combined with purchasing another was exceptional.
A special mention for both Marion and Emeline must be given, who both went above and beyond to ensure I was always kept up to date, answered any queries or concerns promptly and skilfully guided me through the ups and downs of the whole process.
I would have no hesitation in recommending Michael Poole to anyone and have again enlisted them to carry out the sale of my mum’s property and the purchase of her new home.
Carol · 18 August 2025
★★★★★ 5/5
Trustpilot100% Recommended
Sarah at Michael Poole has managed our property lettings and she does an outstanding job.
Communication is excellent and she's always on hand with sound advice.
Sarah has helped us to secure excellent tenants and we wouldn't want anyone else managing the lettings.
100% recommended.
⭐⭐⭐⭐⭐
Customer79 · 2 June 2026
★★★★★ 5/5
TrustpilotEveryone in Guisborough was friendly…
Everyone in Guisborough was friendly and attentive - thank you
DB · 28 February 2026
★★★★★ 5/5
GoogleGarry along with Clive and Neil were great throughout our challenging buying process. Through no fault of their own the transaction was fraught with issues and delays however they provided clear updates, expedited where needed and listened …
Jonathan · 3 June 2025
★★★★★ 5/5
GoogleVery good service, Charlie in the office has been very helpful and I appreciate the extra time he has invested to help me secure I new property
Kristian · 16 February 2026
Agent replied · 16 May 2026
Thank you Kristian for your kind review
★★★★★ 5/5
GoogleGill at Michael Poole has been amazing! My mum and Dad bought a property and Gill looked after them from start to finish. Gill went the extra mile to ensure the sale went through on time, going above and beyond being extremely proactive approach where other agent in the chain were less than helpful. Would highly recommend!
Katherine · 22 May 2022
Agent replied
Thank you so much, Katherine! We are so happy to hear this
★★★★★ 5/5
TrustpilotGreat service from Michael Poole Yarm
Great service from Michael Poole, Yarm. During the valuation Derek was friendly, informative and personable. I liked that he was not pushy and I didn’t feel pressured into anything.Throughout the sale process Amber was regularly in touch with ourselves and the buyer’s solicitor. She gave frequent updates, escalated any issues down the chain and was always on hand to answer any questions we had.
CQ · 4 May 2024
★★★★★ 5/5
GoogleFantastic service from start to finish. Nick was there every step of the way. Made the whole process so much easier.
Debbie · 13 November 2025
★★★★★ 5/5
TrustpilotVery helpful
Jack was very helpful from start to finish. His communication was excellent with very quick responses. Brilliant 👏👏
Sarah · 10 December 2025
★★★★★ 5/5
TrustpilotVery professional service
Very professional service from start to completion. The team, particularly Helen, all extremely knowledgeable, polite and supportive throughout the emotional process of selling our parents property. No email/text/phone bombardment from the company. Thank you so much to all of you. 😊
Julie · 2 April 2025
★★★★★ 5/5
TrustpilotGreat service
I have used the services of Michael Poole on previous purchases and sales and as always on this occasion they have been professional, supportive, friendly and readily available to answer questions and advise. Thank you Leanne IB and Craig Mbro.
Dianne · 10 April 2025
★★★★★ 5/5
GoogleWe’ve had a good experience with AbbotFox, Jennifer and Patrick have been very responsive and quickly let our property, ironing out some teething problems efficiently.
Hannah · 16 February 2026
Agent replied · 16 May 2026
Thank you Hannah for your kind review
★★★★★ 5/5
GoogleBarbuck Ltd showcases an exceptional prowess in aiding businesses to maximise visitor conversion through their adept utilisation of data-driven strategies and dynamic call numbers. Their expertise in harnessing data insights to understand visitor behaviour and preferences is truly commendable. By seamlessly integrating dynamic call numbers, they empower businesses to engage effectively with their audience, resulting in heightened conversion rates. We can see more now than ever before which in turn enables us to make better decisions
Brett · 17 June 2024
Agent replied · 17 June 2026
Thank you for the great feedback Brett! We're so pleased to hear that our data-driven approach and dynamic number tracking are helping you gain clearer insights and improve conversions. It's great to see the impact it's having, and we're excited to keep supporting your growth!
★★★★★ 5/5
GoogleGreat service from start to finish, very proactive with updates during the progress of the sale. Nick was very helpful and very responsive with questions/queries. Would certainly use again.
David · 17 May 2024
Agent replied · 20 February 2024
Thank you, David! This kind of feedback means so much to the team.
★★★★★ 5/5
GoogleRecently sold a property I used nick at the
yarm office , I found him to be knowledgeable & he kept me informed
every step of the way .well done & I recommend 100%
Martyn · 13 November 2025
Agent replied · 13 April 2026
Thank you, Martyn, for your kind review! We’re so pleased to hear that Nick and the Yarm team provided great service and kept you well informed throughout your sale. Your recommendation means a lot to us!💕 …
★★★★★ 5/5
GoogleThe team at Michael Poole Yarm did a great job in the sale of our house. From marketing, handling viewings through to selling they were always professional and efficient while being friendly and helpful throughout. Gill was always there to answer our queries (even on her days off!). We wouldn’t hesitate to recommend.
G · 22 May 2022
Agent replied
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotProbate Sale
Our sale was a probate sale following the death of a parent. All Michael Poole staff took this into account and I felt like I was treated with empathy and respect. Particular mention to Matthew who valued the property with kindness and understanding but prize must go to Jack Johnston who was really supportive at a very difficult time. He kept my faith in the whole process and dealt with my emotions with the utmost respect.
DY · 28 July 2025
★★★★★ 5/5
GoogleThank you to Burns and Webber for their excellent service and efficiency in selling my mother's house. The photographs were excellent and everyone was always polite and curteous. Big thank you to Clive and the team and a special mention for …
Carolyne · 3 June 2023
Agent replied · 3 June 2026
Dear Carolyne,
Thank you so much for your outstanding 5 Star review, which we very much … More
★★★★★ 5/5
GoogleBrilliant experience again with Nick at Michael Poole in Yarm, selling on the house which they helped us purchase several years ago. Nothing is too much trouble, thanks so much for all the help yet again.
Sarah · 13 October 2025
Agent replied · 30 July 2023
Thank you so much for your lovely review, Sarah 😊. It’s fantastic to hear that Nick and the team were able to help once again with your sale. We really appreciate your continued trust in us and wish you all the very best in your next chapter 🏡✨ …
★★★★★ 5/5
GoogleWe have recently bought a house through Michael Poole In Yarm. Nick has been brilliant and kept us updated throughout the whole process, the full team at the branch have been excellent. I would thoroughly recommend Michael Poole to anyone. Thanks again!
Holly · 22 May 2023
Agent replied
Thanks so much, Holly! This means so much to us, thanks for taking the time to write such a lovely bit of feedback.
★★★★★ 5/5
TrustpilotMichael Poole have been excellent.
Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.
IAN · 9 April 2026
★★★★★ 5/5
GoogleRob help me with viewings and answering all questions that I have. I will recommend them for buying a property with.
M · 16 February 2026
Agent replied · 16 May 2026
Thank you so much for your kind review
★★★★★ 5/5
TrustpilotExcellent advice and support throughout the process.
Precise and clear guidance from the outset.
Excellent coordination, support and follow up throughout the process.
It all happened seamlessly on the day that was planned.
Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times.
With a smile!!
SDT · 5 May 2026
★★★★★ 5/5
GoogleEasy and smooth process throughout lovely staff
Jay · 3 June 2026
Agent replied · 8 June 2026
Thank you so much for your 5-star review and kind comments. We are so pleased to hear that you have found the process easy and smooth so far, and that we as a team made a positive impression.
It's been a pleasure helping you through the application process, and we are so pleased that everything has progressed successfully. We look forward to continuing to support you over the coming weeks and helping you settle into your new home.
Thank you again for taking the time to leave us your feedback, it really is appreciated.
Best wishes,
Mia and the Morriston Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
