Trusted Agent profile · Yarm, North Yorkshire
Verified
★★★★★
586 reviews across 4 platforms
59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
Part of Michael Poole, see every office.
Michael Poole's office in Yarm, North Yorkshire, at 59 High Street, is rated 4.7 out of 5 across 586 reviews on four platforms, including 294 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
294
Reviews on Google
This office
49
Reviews on Facebook
This office
4
Reviews on View Agents
This office
239
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 3 from sellers
From the first viewing, to the handing over of keys, the service and staff were extremely helpful. The whole process was smooth, unhurried and stress free. I ...Read the review from buyers
Michael Poole in Yarm are now the most established Estate Agents in Yarm having opened their prominent High Street branch in 1998. There is a very experienced team in place handling the sale of homes from under £100,000 to well over £1 million. Derek Chalmers who is a Regional Director with the firm carries out the property valuations and has done so for over 20 years now.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Yarm office, from every platform, shown as written. First names only.
5/5
GoogleVery efficient and friendly service. Specially Amber was so helpful and was with us throughout our home buying process.
Amber greatly appreciates this type of feedback; thank you for taking the time to leave it Sukanya.
5/5
GoogleFriendly, helpful, efficient and honest. A buyers assessment. As a solicitor for over 40 years I have known numerous estate agents and had a good experience with Burns and Webber. Cranleigh is a very popular place and this firm is well suited to it. Clive Bradley was the primary agent.
5/5
GoogleDerek, Amber and Nick at the Yarm office have been a fantastic team to deal with and I would highly recommend. We were updated regularly and everything was explained in a clear and transparent way. Thanks for all the help! We were lucky enough to buy our ideal house through Michale Poole Yarm as well as selling our own.
We are extremely happy to have helped you through this process, Marc. Thank you for taking the time to provide your feedback.
5/5
GoogleBought & sold via Michael Poole, Gill is an absolute superstar!! I was in a chain of 3 and everything ran like clockwork. I was getting weekly updates, Gill did all of the chasing, including the Solictors, I literally did nothing.Cheers Gill 🥂 …
Thankyou Mark! We appreciate it.
5/5
TrustpilotAbsolutely great level of service from…
Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.
5/5
GoogleFantastic service from start to finish. Our property was sold within days for in excess of our asking price. Very professional and honest estate agents (difficult to find these days!). I’d have no hesitation recommending them to sell or rent your home.
Thank you, Gar3thcarr, for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team and that we could exceed your expectations. Your kind words about our professionalism and honesty mean a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out. Best wishes!
5/5
GoogleExactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
We really appreciate this, Jack! Thank you :)
5/5
TrustpilotStacey has been so helpful in helping…
Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.
5/5
TrustpilotExcellent experience with Michael…
Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.
5/5
TrustpilotGreat experience
Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.
5/5
GoogleHaving recently purchased a property through Michael Poole Yarm I can confirm that the team were fantastic going through the process. Amber looked after my purchase, she was very friendly, proactive from start to finish and communicated well between all parties.
Thank you, Jamie, for your fantastic review! We’re delighted to hear that Amber and the team at Michael Poole Yarm provided you with friendly and proactive service throughout your purchase. Communication is key in these processes, and we’re glad to know it made a difference for you. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new home!
5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊
5/5
TrustpilotThis agent is different to the rest
I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.
5/5
GoogleAs usual, Aled was very helpful and kept us updated and informed throughout! Brilliant service :)
Hello Chris Thank you so very much for this lovely review for Aled in our Morriston Lettings … More
5/5
GoogleTasmyn was lovely and very helpful with the process. Would recommend as the process was smooth
Good Morning Lara, Thank you so much for this lovely review for Tasmyn, we work hard to help our … More
5/5
TrustpilotAmazing!
I am in the process of buying a property with Michael Poole estate agents. Alisha in the Guisborough office has been helping me through the process and I am incredibly impressed with how helpful she has been to make the process as smooth as possible. She has regularly communicated with me, and quickly and effectively answered any questions I had. I would be more than happy to recommend them to others.
5/5
GoogleGreat service, quickly organised a valuation and got the property on the market and were supportive throughout the whole sale process. Nick May was fantastic and helped chase the solicitors to get a quicker completion time which was …
Thanks so much, James! Feedback like this means so much to Nick and the team. Thanks for taking the time to write it.
5/5
TrustpilotMichael Poole were efficient and professional
Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were helpful and pleasant. We look forward to working with them again.
5/5
GoogleExcellent service and experience with Eleanor the agent. She was always pleasant and helpful when we asked questions and we felt supported throughout the whole process with her. Couldn’t have asked for a better experience
Thank you so much for your wonderful review. I am really pleased to hear you had such a positive experience with Eleanor, she’s a valued member of our team, and I’ll be sure to pass on your kind words. We’re thrilled you felt supported throughout the process, and it was our pleasure to help. If you ever need anything in the future, please don’t hesitate to get in touch. Best regards, Laurence Christmas - Lettings Dawsons Morriston
5/5
TrustpilotMarion and team
Marion and team. First class
5/5
GoogleExcellent, friendly and professional service from start to finish, great advice and understanding from Derek with the added bonus of weekly updates from Amber helped to make a potentially stressful experience, stress free! Highly recommend, well done team MP
Thank you so much for your kind words, Abigail! We’re thrilled to hear that Derek and Amber were able to make your experience stress-free and enjoyable. Your recommendation means a lot to us. Well done, team MP!
5/5
GoogleI have recently sold two properties with the Yarm branch of Michael Poole and have been very impressed. From the initial valuations with Derek to negotiations via Nick the process has been efficient and professional. I would highly recommend.
Hi Luke, Thank you for sharing your positive experience with the Yarm branch of Michael Poole. It’s great to hear that Derek and Nick provided efficient and professional service throughout your property sales.
5/5
GoogleOur house purchase through the Yarm branch ran very smoothly. Gill was very friendly, proactive and readily available for any questions we had. We wouldn't hesitate to use Michael Poole again.
Thanks so much, Jenny, for the feedback! This means a lot to us.
5/5
GoogleWe have recently purchased a house through Michael Poole at Yarm. Nick and the team were fabulous throughout! Nothing was any trouble, communication was excellent and everything went smoothly. Highly recommend.
Thank you for taking the time to write such a lovely review, Lynsey. This means so much to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Yarm office has 586 reviews across four platforms: 294 on Google, 49 on Facebook, 4 on View Agents, 239 on Trustpilot (across the whole business).
Michael Poole Yarm is rated 4.7 out of 5 across all 586 reviews, and 4.9 out of 5 on Google from 294 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Yarm won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Redcar won Trusted Agent.
Michael Poole Yarm, 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH.
