Trusted Agent profile · Yarm, North Yorkshire
Verified
★★★★★
586 reviews across 4 platforms
59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
Part of Michael Poole, see every office.
Michael Poole's office in Yarm, North Yorkshire, at 59 High Street, is rated 4.7 out of 5 across 586 reviews on four platforms, including 294 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
294
Reviews on Google
This office
49
Reviews on Facebook
This office
4
Reviews on View Agents
This office
239
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 3 from sellers
From the first viewing, to the handing over of keys, the service and staff were extremely helpful. The whole process was smooth, unhurried and stress free. I ...Read the review from buyers
Michael Poole in Yarm are now the most established Estate Agents in Yarm having opened their prominent High Street branch in 1998. There is a very experienced team in place handling the sale of homes from under £100,000 to well over £1 million. Derek Chalmers who is a Regional Director with the firm carries out the property valuations and has done so for over 20 years now.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Yarm office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding service throughout the sale of our property. Both Nick and Gill kept us well informed of any updates and queries were answered promptly. Would highly recommend Michael Poole in Yarm.
Thank you so much, Su! We are so grateful for your feedback thanks for writing it.
5/5
TrustpilotExcellent service via Stacey on the…
Excellent service via Stacey on the purchase of my new home, kept me regularly informed with updates & was always very pleasant. If I should want to sell in the future i would definitely be choosing them. Thank you.
5/5
TrustpilotHighly recommend
Molly and her team managed the selling of my property. The communication and advice throughout was excellent. Highly recommend. Thank you again Molly
5/5
GoogleI would to thank Micheal Poole estate agents for an excellent professional service when dealing with the sale of our property under difficult circumstances. They kept us regularly updated whilst dealing with any unforeseen events. …
Thank you so much for taking the time to leave us this lovely review, John!
5/5
GoogleThe team at Michael Poole Yarm were brilliant in facilitating the sale of my property from start to finish. From advice before the house went on the market, to continued updates throughout the sale process. Nick was a great help in getting …
Thank you so much. We appreciate it!
5/5
GoogleStacey & Nick at the yarm office dealt with all our enquiries relating to the purchase of our new home. Never had to chase them for answers. Updated us, as and when necessary. Just a professional job.
5/5
GoogleExactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.
We really appreciate this, Jack! Thank you :)
5/5
Google5* Estate Agents. Cannot thank Gill Dryden enough for her persistence and commitment to helping us purchase our dream home, despite the fact that the seller’s solicitor was horrendous. We would not have made it across the finish line if it …
Thank you so much for your lovely review, Chloe. It means so much. Happy new home!
5/5
GoogleExactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
We really appreciate this, Jack! Thank you :)
5/5
GoogleSuperb service from Michael Poole as you would expect. Gill was excellent and kept us up to date throughout. We will definitely keep using Michael Poole in the future.
Thank you, John! We appreciate the time you took to leave us some lovely feedback
5/5
TrustpilotReally pleased with this company
Such a lovely,helpful estate agents,especially Helen and Jack who were always happy to help and extremely efficient.I would highly recommend this company.
5/5
GoogleWe can't thank Michael Poole enough for all of their help with our house sale and purchase. Both Derek and Gill were very professional and provided excellent customer service. Buying and selling during Covid meant we had some problems with …
Thank you so much, Sarah. We love reading reviews like this and we cannot thank you enough for taking the time to write it for us!
5/5
GoogleVery happy with how Stacey handled our recent sale, she was always available and reliable to help and support both us and our buyers. Back again to sell parents house. Thank you MP
5/5
GoogleI would highly recommend Michael Poole. I had a sale and purchase with them and the service was outstanding. Gill was always there on hand and went above and beyond expectations, nothing was to much trouble.
Thank you for this lovely review, Sarah. We appreciate it!
5/5
GoogleWe sold and bought using the Michael Poole Yarm branch. Derek Chalmers was polite and professional when providing the valuation and marketing of our property. Gill Dryden was first class to work with and couldn't of been anymore helpful …
Thank you, Stephen! We're glad to hear this :)
5/5
GoogleI recently sold through Michael Poole. Derek was brilliant during the valuation and offered great advice, and Gill was fantastic at keeping me informed about viewings and feedback. She was always friendly and very quick to reply to calls/ …
Thank you, Elizabeth. This is such a lovely review to read; we appreciate it!
5/5
GoogleThanks very much to Stacey. She could not have more helpful throughout my moving journey.
5/5
GoogleStacey at Michael Poole made my buying experience easy and stress free. A pleasure to work with and would definitely recommend.
5/5
GoogleExcellent customer service throughout my recent house purchase. House viewings arranged efficiently by Amber. Kept up to date via Nick during the buying process. Would happily buy another property from Michael Poole again.
Thank you so much for your wonderful review, Sophie! 🌟 We’re thrilled to hear that Amber and Nick provided excellent customer service and kept you well-informed throughout your house purchase. Your satisfaction means the world to us, and we look forward to assisting you with any future property needs. Enjoy your new home! 🏡😊 …
5/5
TrustpilotAmazing service
Michael Poole have been amazing a massive shout out for Helen Nicholson of the Eston branch She went above and beyond for me and the sale of my house and always kept me update with everything she is amazing and worth her weight in gold in my opinion Thankyou so much Helen Wilson
5/5
GoogleM Poole have been amazing! Stacy & Nick go above and beyond for their clients and we can’t thank them enough!
Thank you so much, Nicola, for your wonderful 5-star feedback. We’re thrilled to hear that Stacy and Nick went above and beyond to support you. They’ll be delighted to know their efforts made such a difference. We really appreciate your kind words and look forward to helping you again in the future.
5/5
GoogleVery recently bought a house through them. We dealt with Nick May who was very helpful. He responded promptly to my many emails, called regularly to check on progress and finished by personally handing us the keys. …
Thank you so much, Torie. We really appreciate this.
5/5
GoogleReally pleased with my purchase. Nic was extremely responsive, he guided me through the process from start to finish and periodically chased anything which needed chasing in relation to the purchase. Other colleagues at the branch could …
We're glad to hear this, Haley! Thank you so much
5/5
GoogleWe purchased a house with Gill at Michael Poole who was so incredibly helpful and always at the end of the line to help. We are so grateful to them and would highly recommend them. Thank you so much Gill!
Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Yarm office has 586 reviews across four platforms: 294 on Google, 49 on Facebook, 4 on View Agents, 239 on Trustpilot (across the whole business).
Michael Poole Yarm is rated 4.7 out of 5 across all 586 reviews, and 4.9 out of 5 on Google from 294 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Yarm won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Redcar won Trusted Agent.
Michael Poole Yarm, 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH.
