Michael Poole Yarm reviews

★★★★★ 5/5

Google

I recently purchased a property through Michael Poole Estate Agents, and I was highly impressed with both the professionalism of Gill & the team but also there high levels of communication through the whole process. They would always ring me back very quickly when I left a message and they were always polite, friendly and responsive when I needed to sort a viewing, or ask for more information. Gill was fantastic through the whole thing and helped settle my nerves on completion day. i would highly recommend Michael Poole to anyone.

MICHAEL · 26 August 2021

★★★★★ 5/5

Trustpilot

Whilst trying to find out next home we…

Whilst trying to find out next home we had been dealing with Sarah who understood our needs and requirements and over several months we identified a property. From the initial call to moving in Sarah went over and above nothing was too much trouble and is a credit to Michael Poole

Ian · 14 July 2025

★★★★★ 5/5

Trustpilot

Excellent support from Ingleby team

Stacey and Leanne were so supportive on the sale of our property. It wasn't always the smoothest with the various hurdles that we needed to get through, but the support of the MP team was hugely appreciated throughout. In particular the extra support provided with the property sale, noting we live 4hrs away, saved us a huge amount of hassle! Thanks again - I just hope that when we come to buying our next house we have a team as good as you to support us through it!

S · 31 May 2024

★★★★★ 5/5

Google

Nick was excellent at communicating and responded to all our queries promptly . He was professional at all times and thorough . Thanks Nick

Tim · 12 May 2025

★★★★★ 5/5

Google

Extremely professional service. Support from Stacey and Derek was above and beyond. The dedication from Stacey to drive things to completion was awesome.

Russell · 13 May 2025

★★★★★ 5/5

Google

Very satisfied with the service at Michael Poole in Yarm. From start to finish Nick kept me up to date with progress, when the sale went through ensured it progressed efficiently. Thanks Nick. I used the agents for valuations of property and Ian was informative and helpful. All around a great service and recommend highly to others.

Oonagh · 5 October 2023

★★★★★ 5/5

Trustpilot

I have had a lovely friendly service…

I have had a lovely friendly service with micheal Poole, i used the Guisbrough branch and Alisha was just brilliant! I would highly recommend this estate agents.

Holly · 5 February 2026

★★★★★ 5/5

Google

Purchased a house through Michael Poole in Yarm. Nick and Stacey were brilliant throughout. Any queries we had with the sellers were handled quickly and efficiently.

Andrew · 13 February 2026

★★★★★ 5/5

Trustpilot

Very impressed with Michael Poole’s…

Very impressed with Michael Poole’s letting team. A special thanks to Sarah for wise and appropriate advice and finding some lovely tenants. Would recommend Michael Poole without hesitation and I’m sure I’ll be using them again in the future! Mhorag

Mhorag · 9 October 2025

★★★★★ 1/5

Trustpilot

Poor service

Booked an appointment 3 weeks in advance for a valuation and they didn't turn up. They said they'd doubled booked as they were changing over computer systems. This was even though they'd sent us an email that morning reminding us of the appointment.

David · 24 September 2026

★★★★★ 5/5

Trustpilot

Sarah has been brilliant!!!

Sarah has been brilliant!!!! So helpful and patient with me as being a first time private tenant, can't praise her enough.

Customer · 24 March 2026

★★★★★ 5/5

Google

Thanks to Nick for arranging viewing so quickly and handling subsequent offer, and to Amber for being on the case in assisting with my purchase, negotiations and keeping me regularly updated - went over and above what I expected. Both are a credit to Michael Poole.

Stephen · 17 May 2024

★★★★★ 5/5

Google

Stacey was fantastic, managed the sale very well. Happy with the service I experienced and overjoyed with a successful completion!

Andy · 30 May 2025

★★★★★ 4/5

Google

Generally good responses to questions, Stacey Holmes was particularly helpful in getting the exchange of contracts through by the desired dates.

David · 12 May 2025

★★★★★ 5/5

Trustpilot

Great service from Michael Poole Yarm…

Great service from Michael Poole Yarm Branch - Stacey, Derek and Nick. Stacey in particular was the decisive factor in appointing Michael Poole, from the first interaction she was clear and informative on the whole process and was on hand throughout. Would highly recommend.

Glen · 9 September 2026

★★★★★ 5/5

Trustpilot

Highly recommend

Emeline was fantastic throughout our purchase of a property, she kept us informed continuously, always quick with responses and chased up any answers we needed. Thankyou Emeline :)

Chloe · 14 January 2026

★★★★★ 5/5

Trustpilot

Fab experience!

After dealing with a handful of estate agents I found Michael Poole, Guisborough brand, very responsive and helpful! Alisha was great and returned my calls without any issues but the other staff I spoke to were great too!

Stevi · 6 October 2025

★★★★★ 5/5

Google

Highly recommended, house had an offer on the first day! Nick kept me up to date all the way , I’ll miss our chats 😂 if I’m ever mad enough to move house again these guys are the first people I’d call ! …

Claire · 17 May 2024

★★★★★ 5/5

Trustpilot

Yarm Office…

I have been dealing with Yarm Office and have received great service, although there were challenges selling our property we were truly supported by the team at Michael Poole especially Nick. He made the process a lot less stressful with his professionalism and experience.

Jude · 29 July 2025

★★★★★ 5/5

Trustpilot

Great service and highly recommended!

Huge thanks to Victoria Wood at Michael Poole Nunthrope for helping us with our purchase! As first time buyers who are not familiar with buying or selling properties, Victoria has been very helpful and reliable throughout the entire process. Her support and professionalism are definitely second to none. Overall, great service and highly recommended.

Lilian · 27 March 2025

★★★★★ 5/5

Trustpilot

The best agents I have ever come across

Honestly could not fault them, they was amazing and went above and beyond to help me with a not so straight forward sale. They are fast with responses and deal with matters and at a point in my sale I was feel very disconnected with my sale and not very informed by other people, but these guys had no problem keeping me updated and made me feel part of my own house purchase again. I would recommend them to everyone and have already done so a few times.

Kerrie · 17 November 2025

★★★★★ 5/5

Trustpilot

Great service

We both sold and purchased our new house via Michael Poole. They couldn't have helped us more. Particular shout out to Stacey who was brilliant and kept pushing things forward.

Gareth · 25 November 2025

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. We’ve been with this estate agent for just 1 (one) week and they have sold our property for us. They have been spot on with everything they have done for us. I couldn’t praise them enough. The best Estate Agents that we have ever dealt with, and we’ve dealt with a few. EXCELLENT AGENTS 💯

J · 14 May 2026

★★★★★ 5/5

Google

Garry sold our house in Cranleigh, and from start to finish he was excellent. He was professional, knowledgeable and gave good advice throughout the process. His years of experience was evident and he was a pleasure to work with. I would not hesitate to recommend Garry.

Annette · 3 June 2025