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Mark Buchanan Property Group Powered by eXp reviews in Workington

β˜…β˜…β˜…β˜…β˜… Excellent

356 reviews across 3 platforms

33 Banklands, Workington, CA14 3EU

Mark Buchanan Property Group's office in Workington, at 33 Banklands, is rated 5.0 out of 5 across 356 reviews on three platforms, including 172 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

172

Reviews on Google

This office

Facebook logo

5.0 / 5

113

Reviews on Facebook

This office

View Agents logo

4.9 / 5

71

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mark Buchanan Property Group Workington

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Awards

The Trusted Agent 2026 results for Mark Buchanan Property Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Workington office, from every platform, shown as written. First names only.

5/5

Facebook

Mark and his family have been amazing throughout selling our home. nothing has ever been a bother. they have been available 24/7, so professional and informative from start to finish. Because of mark and his family we finally have our forever home, and we couldnt thank them enough for every single thing they have done. if you are selling your house, mark and Julie are definitely the people you need to see.

Natasha Β· 14 June 2022

Agent replied Β· 3 May 2023

Thanks Natasha. We really appreciate you letting us be part of finding your dream home. I hope you, Lee and the boys get settled in and create some great memories πŸ™‚

5/5

Facebook

Where do i start with Mark Buchanan this is the second time now he has sold me a property within days of putting it on the market. When renovating houses there are ups and downs and setbacks along the way so to get the property sold so quickly makes it worth while, and especially with it being just weeks away from xmas makes it a great achievment. What i will say about Mark is he takes pride in delivering an excellent service and hes never not at work as he is always answering calls and texts about property around the clock. Anybody considering selling a property themselves via facebook or first choice move defo go with Mark because you get so much more first choice barely answer the phone to you its so much better service in my opinion. I will be using this service everytime because unlike purple bricks you dont pay upfront you pay when the property sells. Thanks again for a brilliant service😁😁 From Andrew regarding Harrington road sale.

Mark Β· 6 December 2020

Agent replied Β· 3 May 2023

Thanks Andrew. I really appreciate your kind words. Looking forward to the next one 😊

5/5

Facebook

Emily Alison is amazing to work with. She makes the entire process of investment so incredibly easy I initially made an investment of about $2000 in not less than 7 days of trading I earned $19,500, Not only is she an excellent communicator, she is continually on top of everything and very helpful. I would like to take this opportunity to highly recommend Mrs Emily Alison for your forex/bitcoin investments. You can contact her via WhatsApp : +1(248) 266-2859 Email: emilyalison691@gmail.com

Joy Β· 10 April 2024

5/5

View Agents
Seller

Highly recommend

Brilliant team to work with, they went above and beyond. Nothing was a problem for them. I would highly recommend this company. Big thanks to Julie & Claire, they took care of everything.

Jason Β· 11 December 2025

5/5

Facebook

Great guy, as buyers he was very helpful. It was extremely difficult for him as his clients, the sellers were completely lacking in honesty, integrity and empathy. Unsurprisingly they had "bad buyers' before, probably due to a total lack of understanding of how you are supposed to act. He kept the deal going even when he wasn't being kept in the loop by his own clients. Very professional, will happily employ Mark when we move again.

Jeff Β· 21 June 2024

5/5

Google

Excellent service from start to finish. Excellent communication and guidance from all the team. Would highly recommend 🌟🌟🌟🌟🌟 …

Karen Β· 31 July 2026

Agent replied Β· 1 August 2026

Thanks so much Karen, and thanks for trusting us with the sale ☺️

5/5

View Agents
Seller

Great service

I recent sold my house with Mark and couldn’t be happier. It was a tricky process due to buyer issues but Mark and Julie were always on hand to help and I couldn’t recommend them enough!

Holly Β· 25 October 2024

Agent replied Β· 29 October 2024

Aw thanks Holly. It wasn't the smoothest of sales but we finally got their in the end. Thanks for letting us help to get the property sold for you. We really appreciate it.

5/5

Facebook

We would highly recommend Mark and Julie for selling your property. We have engaged them twice recently and both occasions they dealt with the house sales in a efficient and thorough manner. Conscientious about their role they deserve every success.

Karen Β· 18 August 2024

Agent replied Β· 26 February 2025

Thank you Karen. We really appreciate you letting us help with both properties. All the best to you both, and if there’s a third timeβ€¦πŸ˜‰

5/5

Facebook

I like say Huge Thank You to Mark for selling our Bungalow and helping us buy our new house, from start to finish Mark has been amazing he’s definitely the number 1 in Cumbria, we first tried sell ours with First Choice with no movement for months we made best decision to move to Mark, his attention to detail is outstanding from our first meeting to last Friday on completion day, definitely high recommended

Graham Β· 28 September 2021

Agent replied Β· 4 February 2025

Thanks Graham. I really appreciate it. It’s been a pleasure helping you and Claire get moved to your new home. I hope you both get settled in and create lots of great memories together πŸ™‚

5/5

Facebook

I like say Huge Thank You to Mark for selling our Bungalow and helping us buy our new house, from start to finish Mark has been amazing he’s definitely the number 1 in Cumbria, we first tried sell ours with First Choice with no movement for months we made best decision to move to Mark, his attention to detail is outstanding from our first meeting to last Friday on completion day, definitely high recommended

Graham Β· 28 September 2021

Agent replied Β· 3 May 2023

Thanks Graham. I really appreciate it. It’s been a pleasure helping you and Claire get moved to your new home. I hope you both get settled in and create lots of great memories together

5/5

Google

Just want to say a huge thanks to Mark for helping to sell my property Extremely Helpful from start to finish Fantastic website with 3D viewing, floor plans ,virtual measuring tape etc Commission only,which was fine with me as I wanted him to work for his money lol Which he certainly did 5 weeks from board up until money in the bank ,made for a very merry Xmas.

Martyn Β· 1 October 2024

5/5

Facebook

Mark sold our house for us under difficult circumstances. He was very accommodating to both parties. We had a whats app group so we all knew what was happening with viewings etc. Mark was very professional and always at the other end of the phone anytime of day. We sold our house in just over a week! Can’t recommend Mark and his family enough! Thank you Vicky

Vicky Β· 20 July 2022

Agent replied Β· 3 May 2023

Aw thank you Vicky. I know it’s not always easy to sell a home but I hope we were able to help relive some of the stress for you both 😊

5/5

Google

I highly recommend Mark. The quality and detail used to present my property to the market meant that Mark sold it in 5 days. I was always able to contact Mark or if he was not available, he would promptly return my call, even out of "office hours". He kept information flowing between all parties right up untill completion. Thank you Mark for an excellent service

Samantha Β· 1 October 2024

5/5

Google

We cannot recommend Julie and Mark enough. Professional but friendly from the first meeting. Nothing was too much trouble day or night! Communication was brilliant throughout, we were always kept in the loop. I would not hesitate to recommend these guys to anyone who is planing to sell their house.

Steven Β· 17 November 2023

Agent replied Β· 19 November 2023

Thank you so much Steven. We really appreciate the positive feedback. One of our main goals is to provide a brilliant service so I’m pleased so hear that we’ve done that for you. We hope that you and your family get settled in ok. 😊

5/5

Facebook

Mark and Julie were absolutely great in selling our property on Jericho Road, Whitehaven. They were both very professional and friendly and nothing was a bother to them. Any questions and queries were answered promptly and we would recommend them to anyone who is thinking of putting their house on the market. Thank you Mark and Julie x

Pam Β· 17 March 2023

Agent replied Β· 3 May 2023

Thank you so much πŸ’• I'm so pleased that we were able to help sell your property. Hopefully, you'll be in your new home soon 🏠😊

5/5

View Agents
Seller

Selling Our Rental Property

The service, help and value for money we had from Mark and his whole team was second to none. The property sold really quickly and the valuation and advice on this front was spot on. Would recommend them to anyone

Simon Β· 7 August 2025

5/5

Facebook

Mark offers an extremely professional, personalised and bespoke service. He tailored his approach to suit our needs and offered advice as and when it was needed. He was available at all hours and his effective communication made us feel like we were being well taken care of. Hopefully we don’t have to use an Estate Agent again any time soon...... but if we do, I will certainly give you a call. Cheers,

Martin Β· 28 March 2021

Agent replied Β· 18 July 2023

Thanks Martin. It was an absolute pleasure. I'm pleased that not only did we find a buyer for you in 2 days but I helped to find your new property too

5/5

View Agents
Seller

Great experience

From the very start of the process Mark / Julie and the team have been very attentive , understanding that they are having to guide you through what can be very stressful process. Their professionalism makes the process very smooth. Setting up a Wattsapp group at the start and keep us updated constantly through the process. Nothing too much bother and fast replies. I cannot speak highly enough of the team.

Allan Β· 10 May 2024

5/5

Google

We couldn’t recommend this company enough! From the first meeting with Ben when he came to value our house and then take us through the process of buying our new house, the professional and personal service he gave was first class. Ben always kept in touch with any updates and was reachable any time , day or night to offer support and advice. Thankyou Ben , we are now in our lovely new house and are very excited to now be making it our forever home.

Maggie Β· 10 October 2025

5/5

View Agents
Seller

Excellent service, as always!

We have used Mark and Julie for several home moves, all of which have been super easy. Their knowledge and skills are brilliant and provides sellers with a second to none service. We are really grateful for all the help you have given us to sell up and get settled into our forever home. Thank you so much again.

Abbie Β· 13 November 2024

5/5

Google

Approachable and responsive. Helped us greatly with sale and purchase. The pictures of our house were a far better quality than any previous estate agents we dealt with in the past. The marketing generated a lot of interest in our house straight away. Responded to any questions straight away and dealt with any concerns that could be resolved. We would highly recommend Mark.

Rosa Β· 30 April 2022

Agent replied

Thank you so much. It was a pleasure to help you move :)

5/5

Google

Couldn’t recommend Mark and his team highly enough. He marketed our house really well and it sold within a day of going on the market. From the advice of how much to sell for to which solicitor use we couldn’t fault Marks advice. Thanks again!

Chris Β· 18 November 2023

Agent replied Β· 19 November 2023

Thanks so much Chris. It was a great result in such a short time. I’m still shocked that we got it through to completion in just 34 days! We hope you get settled in ok and create some wonderful memories. 😊

5/5

Facebook

We are currently enjoying prosecco Mark kindly gave us after buying our first family home 🍾🍾 He has been incredibly helpful throughout the whole process and went above and beyond for us. We would highly recommend and should we ever sell our house we know exactly who to go to. Thank you so much for everything Mark.

Laura Β· 5 November 2022

Agent replied Β· 4 February 2025

Aw thanks Laura. I hope you both get settled in ok and create some great memories πŸ™‚

5/5

Google

We purchased our house in December 2021. Mark was great from start to finish whilst we purchased our first home. During the purchase process he was quick to help whenever he could, answered our (many!) questions immediately and really sped the whole process up for us. Would definitely recommend Mark to anyone! Thank you, Mark, for all your help!

Madi Β· 1 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mark Buchanan Property Group's Google reviewsLeave Mark Buchanan Property Group a review

Questions about Mark Buchanan Property Group Powered by eXp

What do sellers say about Mark Buchanan Property Group Powered by eXp?

54 reviews from sellers, rated 4.9 out of 5 on average. For example, Beth wrote: "We couldn't be happier with our choice of estate agent - Mark Buchanan Property Group. Selling a home can be a stressful process, but Mark and his brilliant ..."

What do buyers say about Mark Buchanan Property Group Powered by eXp?

16 reviews from buyers, rated 5.0 out of 5 on average. For example, Ken wrote: "The purchase of this property has been quite a long process but let me state this was in no way down to Mark and his team.. Mark and in particular Julie and ..."

Has Mark Buchanan Property Group won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Buchanan Property Group, Workington won Trusted Agent.

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