5/5
From start to finish Brandon has been extremely helpful and professional. He listened to our families needs and managed to find us exactly what we were looking for. I would highly recommend Bourne if you are looking to move.

Trusted Agent profile · Woking
★★★★★
395 reviews across 3 platforms
36 Commercial Way, Woking, GU21 6EN
Part of Bourne Estate, see every office.
Bourne Estate's office in Woking, at 36 Commercial Way, is rated 4.7 out of 5 across 395 reviews on three platforms, including 295 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
295
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
90
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
From start to finish Brandon has been extremely helpful and professional. He listened to our families needs and managed to find us exactly what we were looking for. I would highly recommend Bourne if you are looking to move.
5/5
Brilliant service from start to finish. Bradley kept us informed every step of the way with weekly calls. Very friendly, polite and professional! Would definitely recommend! Thanks, Sam & AlicePositiveResponsiveness, Quality, Professionalism
Dear Sam, Thanks for the the great review, we really appreciate it. Communication is key to a successful transaction. We hope you are enjoying your new home. Kind regards Andy Gearing - Local Director
5/5
Bourne Estate Agents make the Impossible POSSIBLE ! Joining Bourne was THE BEST DECISION we took! Bourne SOLD IT! After being on the market for 8 months with Bourne's competitor, and two failed sales (the 1st time, the chain fell days before exchange, and the second time, the buyer just vanished), we took the decision to switch the Estate Agency, and join Bourne, as we became extremely unhappy with the current agency! And let me tell you, joining Bourne was THE BEST decision we took. They completely understood our situation, learning about the failed attempts of selling our property, and they took things personally, going the extra mile in order to see us exchange contracts on the house we wanted. And without no doubt, they managed to sell our property withing days after the house went on the market under their Agency. One thing that I absolutely appreciated about their approach for selling the property was that they never brought over people that were not directly interested in this type of property such as ours, which meant that we sold so fast. With previous agency, took us 2 months to get a buyer, so you can see right away that Bourne's approach is bringing results right away. We worked very close with their office, and met the gentlemen that form Bourne. They were extremely professional and they would call regularly to let you know of what's going on. Even the Agency Manager, Andy, was calling in to make sure things are good. The gentleman looking after our case was Bradley. Now, Bradley, without no doubt, he went the extra mile in seeing this sale/purchase happening for us. He called in regularly,chased and double chased the solitors and mortgage advisors, and even helped me out with a very complicated inquiry raised by our buyer. This particular inquiry, because of its complexity, was dragging for 2 months now, until Bradley and I dug in a bit, took things in our hands, and solved the issue in 48h. Bradley even called me outside his working hours to update me, and he even called me on his day off to chase the solicitors so we can exchange. ABSOLUTE LEGEND!!! Hats down to Bradley! In conclusion: so happy with their service from start to finish. No doubt, Bourne is the way forward!
Dear Alex, Thank you so much for your review, here at Bourne we pride ourselves on being refreshingly different to our competitors, employing highly skilled agents working with traditional methods of matching the buyer to the property, this coupled with the latest industry leading prop tech delivers an outstanding result for our clients. I have passed your review onto the sales team including Bradley. We look forward to seeing you on completion. Kind regards Andy Gearing, Local Director
5/5
Andy, Ross and Ollie did a brilliant job of selling my flat in Woking. It was a difficult brief due to EWS1 complications and we went through several iterations before finally getting a buyer across the line. Great job by the team and they stuck with this one for more than a year to get it done. I recommend them without hesitation for sales. I have also used them for lettings, and again a first rate service delivered. No need to look at anyone else in this town!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks John, the journey was certainly a long one but I'm pleased we got the sale across the line. All the best for the future. Kind regards Andy Gearing - Local Director
5/5
After completing on a sale today this was by far the best experience I've had with an estate agent. Unlike most agents, Bourne work hard to get the right sale for their client. This includes using innovative marketing techniques to get high levels of interest/demand, which maximises your chances of getting the most value from your sale. If the offer isn't what you're looking for, they don't try to pressure you into accepting as other agents will, they're on your side and negotiate for you. Post-sale support was excellent too all the way through to completion. Would highly recommend. Thanks in particular to Bradley, Andy and Oliver - top effort from all of you!
Hi Simon, Thank you for your review, I have passed this onto the team. We pride ourselves on providing the best customer journey, using the latest prop tech and marketing solutions, coupled with traditional methods of estate agency to ensure the best price is achieved. It was a pleasure working with you throughout and we wish you the best in your new home. Kind regards Andy Gearing - Director
5/5
We are very happy with Bourne' services. Nicola and the team there are people that you can trust and who are very professional, flexible and dedicated as well. We used their services to rent our actual house and we are very happy. We recommend !
Thankyou Julien for your feedback, we are always here and happy to help should you need anything further. Kind regards The Lettings Team at Woking.
5/5
Andy and his team sold my house in the midst of all the Brexit madness. Their initial appraisal was well researched and the subsequent marketing strategy was planned and executed in the same conscientious manner. The service and communication was exemplary and they maintained the same high standards through out (we had 40 viewings through no fault of their own) - I cannot fault them. If you want to sell your house in Woking, use Bourne.
4/5
Bourne have been excellent in selling my property and providing advice throughout the process. I would thoroughly recommend their services to anyone looking for an estate agent in the local area. I found all of their agents to be very personable and mature. Thank you Bourne, in particular Ross, Brad and George.
5/5
Friendly staff, always offer clear, concise instructions and answers when required. Go the extra mile to help when you need. No double glazing salesmen type tactics or wheeler dealer salesmen. I am a long term renter so have dealt with may agents over the years. Bourne have been one of the best I have dealt with.
Thanks for the positive review! We're glad you found our staff helpful and our service straightforward. We aim to keep things simple and assist you whenever needed. If there's anything else you require, feel free to reach out anytime! Kind regards Andy Gearing - Director
5/5
Ross and Bradley were fantastic when it came to selling my property. They kept me in the loop with everything and were always willing to go the extra mile
Dear Peter, Thank you for your amazing review, I have passed your feedback onto Ross & Bradley. Best Regards Andy Gearing (Director)
5/5
Thanks Jessica Dixon and the Bourne Letting team for being so efficient in renting our property so quickly and being very personable. Would highly recommend to anyone. Geoff Mathis
Geoff, Thank you so much for the review, having worked with you previously on the sale of another property and the recent lettings engagement, we are delighted to be working with you again. Thanks and best regards Andy Gearing (Director)
5/5
Bourne were excellent throughout the sales process of our home in Horsell. Ross was incredibly quick getting the property on the market in less than a week and we had a completely seemless process managed by Ross and George. Would highly recommend to anyone selling a property in the area.
5/5
Bourne estate agents are just great with their expertise and advise being very transparent from start to the end of our completion process. Very much trusted for their manner in which they conduct business. Thanks to Jim and his team for the support you gave us in our first time buy.
5/5
We have just sold our property through Bourne Estate Agents and received a first class, professional and attentive service from Andy and Ross. They gave us excellent advice regarding pricing and marketing of the property and from the moment the property was listed they have been in regular contact, ensuring that we achieved a quick sale (within 7 days) at near to full asking price. Their energetic and enthusiastic approach has made the whole process enjoyable and issue free. We wholeheartedly recommend them to any prospective seller or purchaser seeking an exemplary service.PositiveProfessionalism
Dear David, Thank you for the review, it was a pleasure representing you. Wishing you the best for the future and your up and coming adventures. Kind regards Andy Gearing - Local Director
5/5
After a bad experience with another agent in the area, it was an absolute pleasure to discover Bourne. Their marketing of our property was clearly well thought out and targeted to potential buyers who were seriously interested rather than idly curious - which resulted in a sale on the first day of viewings. Ross, who conducted the viewings, was polite, friendly, relaxed and knowledgeable about our house and the area it was in. Throughout the sales process we were kept regularly updated by Ross and Andy on how things were progressing and, if they weren't available when we called, the message was always passed on and we were called back very quickly. All in all I couldn't fault Bourne's service and they made our house sale as pain-free as possible.
Dear Janet, Thank you for the review, we enjoyed working with you and hope you are enjoying your new home. Kind regards Andy & Ross
5/5
We appointed Bourne as our 2nd agent after not having much interest for over 2 months. Our house in Chobham was under offer within 2 weeks which in the current market is pretty impressive. We have found the whole team to be professional and helpful from our first meeting to getting us through exchange and towards completion. I would not hesitate to recommend them or use them again.
5/5
I have just purchased a property with Bourne and they were fantastic throughout the transaction, especially Andy who went over and above to push the deal through. Very proactive and always responded to queries quickly. They were a pleasure to deal with and I would highly recommend.
5/5
A great service provided by Bourne, and in particular Dianne, on the property we have rented through them. Any issues we have are dealt with efficiently and quickly, and to our satisfaction. I would highly recomend them.
Thank you Ian Crockford for your feedback, our Property Management Team are always hear to help. Kind regards The Lettings & Property Management Team at Woking
5/5
A big thank you to Alice and Chris for…
A big thank you to Alice and Chris for helping us find a home, we had so many questions and they had so much patience! Thank you for your amazing service !
5/5
Brandon Reynolds is a gentleman and a scholar! A true professional cutting his craft in Woking. Nothing was too much trouble for him and he kept in contact with us throughout our search. We'll be in touch if we require his services in the future.
5/5
Jessica was great to deal with! Efficient, professional, well presented and knowledgable. She kept the process simple in that we felt like 'people', and not just a number on her list of viewings. She liaised with us well and kept us updated on our process. We feel safe and comfortable with Bourne and their processes.
5/5
Thank you to Andy, Ross, Jamie and the team at Bourne for managing a particularly long and difficult sale in an uncertain market. Their professional, friendly approach and dedication to seeing the sale through to the end has been highly appreciated. I would highly recommend making Andy and the team your first stop when selling a property would certainly do business with them again without hesitation.
1/5
I don’t know whats the point of keeping…
I don’t know whats the point of keeping flats or houses that have already been rented on rightmove or zoopla all the flats that I have enquired have already been rented please guys stop waisting people time just remove them for god sake. Keep on waisting my time calling for flats that are gone.
5/5
These guys are truly awesome! We had an extremely challenging sale and when things de-railed they worked tirelessly with the chain to get it back on track. It never felt like chasing a fee- rather as a personal mission to take care of my family and secure us our dream home!! Andy and Oliver who we worked with primarily were knowledgable, communicative, hard working and open. I cannot recommend them highly enough!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Alexandra, Thank you so much for your feedback and kind words, it is very much appreciated. We look forward to seeing you on completion in the New Year Best Wishes Andy Gearing - Local Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bourne Estate's Woking office has 395 reviews across three platforms: 295 on Google, 10 on Facebook (across the whole business), 90 on Trustpilot (across the whole business).
Bourne Estate Agents is rated 4.7 out of 5 across all 395 reviews, and 4.8 out of 5 on Google from 295 reviews.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Woking won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
Bourne Estate Agents, 36 Commercial Way, Woking, GU21 6EN.