Trusted Agent profile · Woking

Bourne Estate Agents reviews in Woking

★★★★★ Excellent

395 reviews across 3 platforms

36 Commercial Way, Woking, GU21 6EN

Part of Bourne Estate, see every office.

Bourne Estate's office in Woking, at 36 Commercial Way, is rated 4.7 out of 5 across 395 reviews on three platforms, including 295 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.

Google logo

4.8 / 5

295

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

Brandon is the kind of real estate professional who is willing to run the extra mile for his clients and this is obvious from the very first moments of interacting with him.

Mihai · 18 July 2023

Agent replied · 12 June 2024

Thank you for taking the time to review our service, it is very much appreciated

5/5

Trustpilot

Quality review and I’m an agent

Firstly I would like to thank you and your team for the fantastic service that we have received from both of you. From registration to viewing the whole process has been faultless. You and your team have been knowledgeable, enthusiastic, engaging and extremely well prepared for anything we could possibly ask. Coming from a current estate agent I can honestly say it’s the best service I have received from any agent I have been using since last year.

Dave · 24 March 2025

5/5

Google

George was very effcient and went above and beyond to help me through the process of buying on my own. I would definitely recommed using Bourne in Woking!!

Luke · 18 July 2023

Agent replied · 12 June 2024

Thank you for taking the time to review our service, it is very much appreciated Kind regards Andy Gearing - Director

5/5

Google

Excellent service from start to finish from Andy and his team, Would recommend them to anyone thinking of selling. Highly professional outfit, always on hand to help regardless of the complexities. Big thumbs up all round.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 13 June 2022

Agent replied · 12 June 2024

Hi Mark, Thank you for the review, we pride ourselves on our communication and delivering on what we set out from the initial meeting, taking the stress away from our clients, coupled with outstanding results. I hope you are enjoying your new home. All the best for the future Andy Gearing - Local Director

5/5

Trustpilot

They were excellent

They were excellent. They helped me with my purchase and was always very helpful and great communication.

Adam · 4 December 2025

Agent replied · 25 December 2025

Thanks, Adam! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Many Thanks to Andy and Ross who guided us through, a difficult move. They are friendly and professional, with a good sense of humour. We were in a long chain, which had problems, however Andy was very calm and gave good advice. Highly recommendedPositiveProfessionalism

Mary · 13 June 2021

Agent replied · 12 June 2024

Dear Mary, Thank you for the 5* review, your feedback is very much appreciated. Best wishes for the future. Kind regards Andy Gearing - Local Director

5/5

Google

I recently let my property through Bourne, with tenants moving in on 20 April 2020. Even in these difficult covid19 times, I found the staff to be always accessible and extremely efficient to deal with. The company has clearly put much effort into putting in place robust policies, procedures and good technology to ensure legal and swift setting up of tenancies. I consider them to be more efficient in covid19 times than many estate agents are in more normal times. Well done Matt and team!

Jennifer · 13 June 2020

5/5

Google

We had a sale fall through with another agent and then decided to appoint Bourne as our agent as theirs were the only "sold" boards in our area. Andy, Ross & Jamie are very proactive and were driven to get the right buyer for our property, and ensured that throughout the viewing process we were kept informed of progress and ultimately achieved its sale. Jim has been great progressing the sale, and exchange has been achieved. We have been impressed by the professionalism of Andy and his team and would definitely recommend them.

Sian · 13 June 2020

5/5

Google

Andy and Ross made our House move virtually stress-free, even though it took place during a pandemic... They listened to and carried out our requirements and kept us fully informed at all times, in a calm and professional manner. Highly recommendedPositiveResponsiveness, Professionalism

Dave · 13 June 2021

Agent replied · 12 June 2024

Dear David, Thank you for your recent review, I am so pleased we were able to make the move happen for you. I am aware you had tried in previous years with other agents without success. Moving home can be a very stressful period, here at Bourne we pride ourselves on taking the stress from our clients and delivering a 5* customer service. I would like to wish you and Linda our best wishes and we hope you are enjoying your new home. Kind Regards Andy Gearing - Director

5/5

Google

Generally speaking I’ve not had good experiences with estate agents, but Brandon @ Bourne Woking has completely changed my opinion! He was timely, super knowledgeable about the property and area, honest and organised. Brandon went above and beyond for us, helping to finalise our rental agreement, and he kept in regular contact with courtesy calls and generally was just super on it. We can’t thank him enough!!

Dave · 13 June 2022

5/5

Google

If you are thinking of selling your home and need an Estate Agent you can trust than look no further than Bournes Estate Agents in Woking. They understand the market and actively promote your property to ensure they maximise the potential of your home. To say they 'go the extra mile' is an understatement and my advice to any prospective sellers is to engage Bournes Team and be directed by their knowledge and expertise in terms of marketing your home. Thank you Bournes for all you have done for us.

Debra · 14 June 2019

5/5

Google

We originally had our house up with another estate agent who not only struggled to sell the house, but were also poor on the communication front. From the moment we contacted Andy the experience couldn’t have been any more different. He made a number of ‘bold’ promises but I am pleased to say the team delivered on those plus they kept us up to date throughout the whole process and pushed everything along. I would highly recommend Andy, Jim and the team to anyone looking to sell their house and need to do it quickly!

Ady · 14 June 2019

5/5

Google

Andy, Ross, Jamie and the team were fantastic in helping us sell our property. Andy who initially came to give us the valuation came across friendly, enthusiastic and professional. The whole team maintained high standards through out the process. Given the current market, it took a while to sell the property but we were kept up to date every week and was given prompt feedback on viewings. After an offer was made and accepted, Jim kept both sides updated and even helped with communication with our buyer. Thank you very much.

Vajira · 14 June 2019

5/5

Google

l was with another agent before appointing Borne and had a number of viewing with no offers made. I changed to Bourne and received an offer after several weeks from a very committed buyer. I found Andy and the team in the Woking office able to arrange more suitable viewers for my property and very helpful throughout the process the whole process from viewings to completion. I would be very happy to use Bourne in the future and recommend them to prospective sellers and buyers.

Guy · 14 June 2019

5/5

Google

We have just exchanged on the sale of our property which was marketed by Bourne. I bought the house via Andy four years ago and so asked him to help on our sale, after trying unsuccessfully to sell through two other agents. We have been very happy with the support from Bourne over the past couple of months, both when negotiating the deal and then in the past week or two in getting it to exchange, despite some last-minute frustrations. I found Andy and his team effective, helpful and responsive, and would recommend without hesitation.

Gareth · 14 June 2019

5/5

Google

Excellent overall from finding the tenant, setting up all things by Brandon Reynolds and team.. Recommend 100%

K · 15 December 2023

Agent replied · 12 June 2024

Thank you for your 5* review

5/5

Google

Thank you Brandon at The Bourne, Woking for all your help with renting out my flat. I would absolutely recommend The Bourne to anyone.

Kim · 13 June 2023

Agent replied · 12 June 2024

Dear Kim, Thank you for your review, and allowing us to manage your property, I have passed your feedback onto Brandon. Kind regards Andy Gearing - Director

5/5

Google

My Partner and I just purchased our very first property and we honestly couldn’t reccomend Bourne enough! The whole experience is so much more than we could have ever expected! All the staff especially Nicola and Andy were incredibly hands on and ensured that we got in our property as quick as possible! Thy kept us up to date as things were happening, I never had to call for an update as the updates were already in my inbox! If we ever move or decide to sell, we will for SURE be using Bourne again! Fantastic service, fantastic people!

Sophie · 14 June 2018

5/5

Trustpilot

They are so helping and always check in…

They are so helping and always check in until everything is okay. I highly recommend

Kish · 7 November 2025

Agent replied · 4 June 2026

Thank you for taking the time to leave a 5-star review, Kish.

5/5

Google

Andy and his team at the Woking branch have been brilliant. The marketing, photos and communication were excellent, they were willing to change strategies when required and they communicated everything quickly and efficiently. Very friendly and professional outfit who make you feel comfortable and at ease in a very stressful time. Can’t recommend highly enough.

Chris · 13 June 2023

5/5

Google

Brandon went above and beyond to help us secure and move into our Apartment. Excellent customer service.

Sharon · 15 November 2023

Agent replied · 12 June 2024

Thank you

5/5

Google

Andy and the team at Bourne were great from start to finish. They took a slightly different approach to other agents we had been with and suggested a few tweaks and jobs that would help the sale and they sold our house in the first weekend on with them. I couldn't say a bad word about them - a breath of fresh air and they secured our asking price too! Thanks to all the team at Bourne Woking.

Matthew · 14 June 2019

5/5

Trustpilot

I have had a fantastic experience with…

I have had a fantastic experience with Micheal he has been informative and responsive.

Mikesh · 9 November 2025

Agent replied · 4 June 2026

Thank you for your 5-star review, Mikesh! If there’s anything else we can do for you, please let us know.

5/5

Trustpilot

Michael

Michael the guy I worked with was very articulate and a helpful, nice man.

Jacob · 8 November 2025

Agent replied · 4 June 2026

We really appreciate your 5-star feedback, Thank you Jacob!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bourne Estate's Google reviews

Questions about Bourne Estate Agents

How many reviews does Bourne Estate Agents have?

Bourne Estate's Woking office has 395 reviews across three platforms: 295 on Google, 10 on Facebook (across the whole business), 90 on Trustpilot (across the whole business).

What is Bourne Estate Agents's rating?

Bourne Estate Agents is rated 4.7 out of 5 across all 395 reviews, and 4.8 out of 5 on Google from 295 reviews.

Has Bourne Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate, Woking won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.

Where is Bourne Estate's Woking office?

Bourne Estate Agents, 36 Commercial Way, Woking, GU21 6EN.

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