Trusted Agent profile · Winslow, Buckinghamshire
Verified
★★★★★
231 reviews across 3 platforms
22 High Street, Winslow, Buckinghamshire, MK18 3DQ
Part of Ella Residential Sales & Lettings, see every office.
Ella Residential Sales & Lettings's office in Winslow, Buckinghamshire, at 22 High Street, is rated 4.7 out of 5 across 231 reviews on three platforms, including 203 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were very pleased with the service that we got from Ella. Our initial meeting with Mark was most insightful, and we enjoyed hearing his philosophy on ...Read all 7 from sellers
Mark, Tina and the team were very helpful in pushing through a sale where one solicitor was dragging their heels. They kept me informed the whole time and were ...Read all 9 from buyers
Established in 2002, Ella is an independent sales and lettings agency with offices in Buckingham and Winslow. Managing Directors Mark Ayres and Mark Cruse, Childhood friends who grew up locally, employ a large team of experienced and friendly staff who are also local to the villages and towns in which they work. The company prides itself on being a market leader and has a high level of involvement in the local community, promoting this through all aspects of the business. With a loyal client base, Ella have fast established a reputation for excellence.
The Trusted Agent 2026 results for Ella Residential Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winslow office, from every platform, shown as written. First names only.
5/5
GoogleFirst day first people offered to buy. Great result. The sale went through reasonably quickly and all the way through we were kept informed by the agent and staff. They responded quickly to any questions and requests. Very satisfied and would recommend the company to anyone.
Thank you Ron and Ann, I hope you are very happy in your new home. All the very best from Mark and the team
1/5
GoogleWe rented out lovely house through ella residential letting a Elaine smith came round and assured us we are in safe hands with their full management service. We signed up and that's when our living hell started .She placed an undesirable …
5/5
GoogleGreat service from all the team including Martin from the Brackley branch and a special thank you to Jill who kept us up-to-date with proceedings
5/5
GoogleIt's a pleasure to recommend Ella - as a new resident to the area, we were grateful for their speed, professionalism and personal service in finding our dream rental home in the time frame we needed it. We highly recommend the team at Ella for their efficiency and service.PositiveResponsiveness, Quality, Professionalism
On behalf of the whole lettings team many thanks Rose. I hope you have settled in well.
5/5
GoogleThe team in the Winslow office were professional, efficient and always keen to help me as the buyer of a property they were advertising on behalf of one of their clients. If only all estate agents could be like this!
Ailsa, thank you very much for this positive review. All the very best from the whole team
5/5
GoogleOur thanks to Elaine, Alice and team at Ella Homes for their great service and attention, in renting a property from them. A good prompt efficient delivery. The second time I have used them.
5/5
GoogleI have worked alongside Ella Homes for many years. I have always found them very professional, knowledgeable and supportive. They have also supported the charity Alec’s Angels which is very close to my heart, through donations and events we as a charity have put on.PositiveResponsiveness, Quality, Professionalism, Value
Good morning Brian - I hope you and the family are well. Thank you for this lovely review. Best regards from Mark and the team
5/5
GoogleI have recently purchased and rented out a property through Ella Homes have been extremely impressed with both the sales and rental team. They have made the process on both sides smooth and stress free. Would definitely recommend them to anyone looking to buy or rent out a property.
Hi Joanne - Thank you so much for this positive review. All the best from the whole team at Ella Homes
5/5
GoogleStaff at Alexandra&Co lettings dealt with the rental of a property through the company in a Professional manner. What was more impressive about the service received was the personable approach to every detail of the process and they were very responsive to every query. Excellent Service.
Good morning Efua. Thank you so much for this positive review, it makes our job very rewarding when we get such great feedback. All the best from the team.
5/5
GoogleFabulous team to work with, accessible, friendly and professional. They sold our house in 3 days for us, so very happy with the service. Would definitely recommend if you’re thinking of selling or buying a home.PositiveResponsiveness, Quality, Professionalism, Value
Hi Lisa. Many thanks for this review and for coming back to us. We are so pleased that it sold quickly for you. All the very best from Mark, Bob and Rachael
5/5
View AgentsExcellent experience of buying a house, so efficient and friendly
Ella were absolutely brilliant throughout the process of buying my house. If I had any query or needed them to ask the seller anything they did so quickly and this allowed me to proceed with my purchase in a very short space of time....8 weeks from viewing to completion! Definitely recommend them.
Dear Susan, Thank you so much for your review. We are all delighted you found the perfect home for your new beginnings and we all wish you many happy times to come for all of you. Thank you again for buying through Ella Homes.
5/5
GoogleI received a professional and efficient service in getting my property let. They found good tenants quickly and managed to sort all necessities with speed. My property was empty for just 2 weeks when my previous tenant wanted to leave with little noticePositiveResponsiveness, Professionalism
Thank you Andy. I hope that you are able to get up and running at The old Thatch soon. All the very best from Mark and the team
5/5
GoogleMany thanks to Elaine for for helping to find the right property & for making the process as stress-free as possible.
5/5
FacebookWe found Ella Residential Sales incredibly professional, helpful, friendly and supportive during the whole process of putting our house on the market and until we sold it. We have used Ella Lettings in the past too - thank you for your professionalism and friendliness towards us and helping us to sell our house.
Thank you so much Lucy. Wishing you lots of luck in your new house from all of us at Ella Homes
5/5
GoogleReceived the upmost support during the recent sale of my property. The team were efficient and profession during the whole process and I can’t thank them enough for all their support and advice.
Thank you so much Kelly
5/5
GoogleNicola Festa has always had a very professional approach to tenant issues. A welcome light touch on occasion.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleI rented with Alexandra & Co in Winslow. Nicola was my property manager. She was kind and very helpful!
5/5
GoogleI highly recommend Ella. I've used them twice in the last 11 years and my recent sale was a very complicated chain. I've no doubt that without the tenacity of Ella the chain would not have completed! Would use again without hesitation.PositiveProfessionalism
Hi Louise - Lovely to hear from you. Thank you for using us again and all the best for the future from myself and the whole team. Kind regards, Mark
5/5
FacebookEveryone at Ella has been so friendly, helpful and professional. They supported us through what was a very stressful time and nothing was ever too much trouble. We have no hesitation in recommending them. Thank you to everyone for all that you did to help us. ??
Thank you so much Vicki. Yes after a bit of a bumpy start we all got there. Glad you rare now in your new home and we all wish you the very best making many happy memories.
4/5
GoogleAfter a slow start with narrative etc video proved excellent. Jill the star of the show, being able to move freely between all parties was excellent. Made a huge difference.
Morning Bryan = Many thanks for this. All the very best for 2023 from Mark. Jill and the team
5/5
GoogleI have never met a more professional and communicative estate agents providing regular updates and a proactive approach to the purchase of my new home. Thank you so much!
Good morning Gemma - Thank you so much for these lovely comments. We hope you love your new home. All the best from Mark, Bob, Rachael and Jill
5/5
GoogleI was kept informed in a very friendly way throughout the sale. At no time did I feel concerned that my best interests were not being pursued. It was as comfortable an experience as could be hoped for from a house sale
Good morning Sheila. Thank you very much for coming back to us. All the best for the future from Mark and the team
5/5
GoogleExtremely happy with the services Ella provided, there were hiccups along the way on my end, but they were nothing but helpful and professional and now we have our dream home thanks to them. I would not hesitate in the recommending them.
Thank you very much Conrad. Enjoy your new home.
5/5
GoogleThey took high quality images of my house which enabled a fast sale. Very clear and honest with the fee structure.
Thank you Stephanie. All the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ella Residential Sales & Lettings's Winslow office has 231 reviews across three platforms: 203 on Google, 7 on Facebook (across the whole business), 21 on View Agents.
Ella Residential Sales & Lettings Winslow is rated 4.7 out of 5 across all 231 reviews, and 4.7 out of 5 on Google from 203 reviews.
7 reviews from sellers, rated 4.3 out of 5 on average. For example, Jonathan wrote: "We were very pleased with the service that we got from Ella. Our initial meeting with Mark was most insightful, and we enjoyed hearing his philosophy on ..."
9 reviews from buyers, rated 4.9 out of 5 on average. For example, Murry wrote: "Mark, Tina and the team were very helpful in pushing through a sale where one solicitor was dragging their heels. They kept me informed the whole time and were ..."
Yes. In The Trusted Agent 2026 awards: Ella Residential Sales & Lettings, Winslow won Gold.
Ella Residential Sales & Lettings Winslow, 22 High Street, Winslow, Buckinghamshire, MK18 3DQ.
