Trusted Agent profile · Winchester, Hampshire
Verified
★★★★★
123 reviews from sellers · all 2,806 reviews
2 Jewry Street, Winchester, Hampshire, SO23 8RZ
123 reviews of Charters's Winchester office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so.
123 reviews from sellers, from every platform, shown as written. First names only.
5/5
View AgentsProfessional
Cathy was a pleasure to work with and very patient while we were going back and forth with tweaking the brochure! Her words and tone describing our house perfectly captured its essence and feel.
Thank you for your 5 Star Review via Rater Agent. All feedback is taken seriously and we very much appreciate it.
5/5
View AgentsAbsolutely fantastic
Leanne has been absolutely amazing and she continually went above and beyond for us in pushing for our sale and purchase to go through. She was always very friendly, approachable and professional at all times.
Thanks Jemma for this resounding approval of Leanne's efforts whilst also acknowledging others too for their teamwork shown at Charters in Winchester.
5/5
View AgentsCharters
Charters did an excellent job in selling our property and Jo was particulalry helpful in nursing the sale through from Exchange to Completion chasing effectively to ensure that a number of hurdles were overcome.
Thanks you for your comments. We appreciate you taking the time to provide feedback and we will pass your comments on to Jo and the team at Winchester.
5/5
View AgentsWell Done! Many thanks for all your hard work
Charters worked incredibly hard to get all 4 sales through, and Jo was at the front line of managing the sales progression. Well done on all your hard work and for sticking with it!
Thank you Rob for your great 5STAR review for Jo and the team in our Charters Winchester branch, we really appreciate your feedback.
5/5
View AgentsA first-class service
Like all members of the Charters team, Jo succeeds brilliantly in combining professionalism with the personal touch - her endless patience and attention to detail when drafting the house particulars were very much appreciated.
Hello Judith and thank you for your wonderful 5STAR review of Jo and her Charters Winchester teamwork.
5/5
View AgentsExcellent service when selling
The Charters team were excellent in helping me find a buyer and it was Nony who actually sold my property who I found to be very efficient, helpful and pro-active in her approach.
Tim, thanks for taking the time to review your recent Charters experience in Winchester and for specifically identifying Nony for her stand out qualities. Many Thanks.
5/5
View AgentsProfessional, Efficient & Personable
Throughout our Sale we have been delighted with the constant communication and professionalism from Nony and the team at Charters Winchester. We would be more than happy to use them for future transactions.
Thank you Karen for your very kind words. We have shared your comments with Nony and the Winchester team. We hope to serve you, your friends or your family again in the future. Thank You.
5/5
View AgentsExcellent service
Catherine was most helpful in arranging the paperwork and brochure to advertise our property - she was extremely prompt and clear in her replies, and very pleasant and easy to deal with.
Thank you Liz for your fantastic 5STAR review for Catherine, we really appreciate your time and the feedback.
5/5
View AgentsHelpful, friendly and knowledagable
In a world where the word estate agent is typically dominated by unpleasant associations I must say that Charters do their best to buck the trend. They are genuinely helpful, knowledgeable, happy people who you can get hold of pretty easily. The sale of the property was an absolutely painful process with the first buyer falling through and the second buyer having some major issues with the sale of her property. The whole ordeal dragged on for over half a year and I got a significant amount of grey hairs due to the various solicitors that were involved in the process. Charters however did their best to speed things up, keep me informed and did pretty much everything in their power to get this pushed through. I would recommend you use Charters to sell your property as they know what they are doing. Thanks again to Noni and the dedicated team.
Hi Martin, thank you so much for this glowing review in support of the efforts our people go through to 'buck the trend' as you say. 5STARS much appreciated...
5/5
View AgentsReview of administration process
Jo has been extremely efficient in making the arrangements for our property to be advertised. We are very happy with the service Jo and the team at Charters have provided to date.
Gayle, thank you for your glowing report on Jo's service to date. Hopefully we can continue to impress... Many thanks for sharing your early opinions of the Charters Winchester team.
5/5
View AgentsExcellent, efficient and friendly service
Jo has handled the production of our brochure and details in both a timely and efficient manner. We have gone from draft to amended and published details in just under 24 hours.
Nicholas, we really appreciate your very early endorsement. It is great to see that in the early days of the selling process our teams can already demonstrate our efficiency! Thanks
5/5
View AgentsAlways going the extra mile
Charters was a wonderful agent to work with. From the very beginning they encouraged a relaxed but professional relationship which made them easy to deal with. They worked all sorts of hours meaning that access was brilliant! Due to problems with the buyers, it fell through twice, however the remarking and subsequent agreements were always very quick and to our satisfaction. The sale process itself was made significantly smoother by their involvement... I'm not even convinced we would have completed at all without the considerable efforts of Charters... They ended up doing the work of at least three links in the chain!
Thank you AA for that incredible synopsis of your experience with Charters. Naturally it is hard when transactions are turbulent or involve others outside our circle of control, but that is when our Charters team spirit truly becomes really effective. Not all estate agents are the same... Thank you so much for this review.
5/5
View AgentsjO +> TOP OF THE ESTATE AGENTS, Very Courteous and Speedy.
Romney "The most professional Estate Agent, is also very patient and has lot of diplomacy." She is very efficient and fast. In merely 24 hours she Selects the best photos to be inserted in the Charters brochure as well as those o the Charters and rightmove Websites. But also prepares the text which is the most appropriate to put in an attractive way your house for selling! THANK YOU VERY MUCH JO ! By Edmond BOULAD ( 18/10/2016 )
Very kind words indeed! Many thanks for the 5STAR review
5/5
View AgentsExcellent staff and service!!
From start to finish my experience with Charters in Winchester was stress free, mailnly due to the excellent customer service from the whole team but especially Jo!! Thankyou so much.
Great 5STAR review Wendy for Jo and the Winchester Team, we appreciated your time and comments.
5/5
View AgentsExchanged contracts today :-)
Thank you to all the Charters team, especially Jo, who worked tirelessly to smooth out several set backs and 'made it all happen'. You are an angel! Thank you
Thank you Crystyna for your lovely 5STAR review for Jo and the Charter Team in Winchester. We appreciate your time and feedback.
5/5
View AgentsExcellent service!
All the staff at Charters were great. Jo , always pleasant and cheerful, constantly kept us in the picture with any developments, communication was first class. An excellent experience.
Thank you Ian for taking the time to write a review, your feedback is much appreciated. Great 5STAR review.
5/5
View Agentsexcellent sales progression
Nony was pro-active throughout the whole sale process and saw it move to exchange very smoothly and in a very timely manner. Would definitely use Nony and Charters again!
Simon, many thanks indeed for the 5STAR review and acknowledgement of our Charters team efforts at Winchester. Thanks again...
5/5
View AgentsExcellent, friendly service - a joy to deal with
Catherine is friendly, efficient, professional and a joy to deal with. Catherine provides a personalised service and is prompt to response and she delivers to a high standard.
Thank you Rachael for your great 5STAR review for Catherine, we really appreciate your time and feedback.
5/5
View AgentsVery efficient responsive and helpful
Catherine has been extremely helpful, everything has been dealt with perfectly. I am extremely pleased with the work carried out and would not hesitate to recommend Catherine.
Thank you Des for your endorsement of Catherine & Elliott of the Charters Winchester team. 5STARS very much appreciated.
5/5
View AgentsJO => TOP OF THE BEST ESTATE AGENTS
JO DOES EVERYTHING SO FAST AND WITHOUT OMMITING ANYTHING ! IT'S THE TOP OF THE EXPERIENCED AGENTS. IN HER HAnDS, ALL THE PROCESS IS UNDER CONTROL, THE PHOTOS SELECTION, THE BROCHURE, THE WEBSITES OF CHARTERS, & RIGHTMOVE UPDATING, THE TEXT PREPARATION. YOU JUST NEED TO RELY ON HER AND YOU CAN BE SURE IT'S DONE PERFECTLY WELL. THE BEST PRO ESTATE AGENT IN ENGLAND AND IN FRANCE. CONGRATULATIONS JO AND THANK YOU SO MUCH. Edmund
Awesome review, thank you Edmund!
5/5
View AgentsExcellent service!
Nony was fantastic! Went beyond in terms of service - always phoning to update and continued to stay in contact through to completion. Very much recommended.
Thank you for your 5 Star review. We take all feedback seriously and it is much appreciated.
5/5
View AgentsExcellent service, kept informed throughout the sales process
Catherine has surpassed my expectations. She has been very professional in all aspects of arranging the property to Market. I would not hesitate to recommend Catherine.
Thank you Keith for sharing your views of Catherine and Rob based at our Charters Winchester together with your 5STAR rating - very much appreciated! Thank You
5/5
View AgentsGreat updates
Nony sends very interesting and fun emails and makes the property updates very entertaining. She also captures the local market by highlighting local news and events.
Thank you Alison for highlighting Nony's effective and fun communications with her clientele...
5/5
View AgentsOutstanding service
We have just concluded our house sale with Charters and were fortunate to have Leanne looking after us during the process. The sale was quite protracted due to the number of properties involved and Leanne proved to be extremely professional and a delight to work with. I would recommend Charters as an agency and if we were in a sale process again would be delighted to have Leanne supporting us, great job!
Thank you David for your lovely 5STAR review of Leanne's service from Charters in Winchester. Delighted to receive your endorsement. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
