Trusted Agent profile · Winchester, Hampshire

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Charters Winchester reviews from sellers

★★★★★

123 reviews from sellers · all 2,840 reviews

2 Jewry Street, Winchester, Hampshire, SO23 8RZ

123 reviews of Charters's Winchester office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so.

Reviews from sellers

123 reviews from sellers, from every platform, shown as written. First names only.

5/5

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Seller

Oliver has been handling the sale of our house. He has been incredibly helpful, honest, professional and friendly. I would highly recommend his services.

Jemma · 2 June 2016

Agent replied · 6 June 2016

Jemma, many thanks for endorsing Oliver and his skill set. Gratefully received. Thank you.

5/5

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Seller

Noni certainly deserves to be agent of the year!

Last year was not an easy one for housing sales but thanks to Noni's professionalism and positive approach we got there in the end.

Sheila · 16 March 2016

Agent replied · 18 March 2016

Thank you Sheila for taking the time to endorse Nony for her professionalism and positivity! She is a real asset and we are most glad you got there in the end! Thank You.

5/5

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Seller

Connor was always helpful and positive.

A great estate agent. Always positive and friendly and understood what i was looking to buy. Happy in my new home. Thanks Connor!

Anna · 21 December 2016

Agent replied · 21 December 2016

Thanks Anna for your kind recognition of Connor's efforts at Charters in Winchester for helping to find your new home. Congrats and thanks for the 5STARS!

5/5

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Seller

Supportive and proactive post-offer process

Leanne was a delight to deal with. She is passionate about her job and was very supportive throughout the post-offer process.

Carly · 21 June 2016

Agent replied · 28 June 2016

Carly, thanks for your 5STAR review of both Leanne and Charters in Winchester. Very much appreciated.

5/5

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Seller

Fast and Efficient Service, fantastic quality output

Really impressive service by Cathy and the team, very responsive and high quality Looking forward to a successful sale soon!

Paul · 19 September 2016

Agent replied · 20 September 2016

Hi Paul. Glad to hear Rob, Cathy and the Winchester team at Charters are already proving themselves to you... Many thanks for your endorsement and 5STAR review...

5/5

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Seller

Chartered Waters

Jo has kept us regularly updated with progress reports and been a conscientious and reassuring voice throughout

Rupert · 18 October 2017

Agent replied · 19 October 2017

Thank you Rupert for your 5STAR review for Jo at Charters Winchester, thank you for your time and feedback it is most appreciated.

5/5

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Seller

Very professional and supportive service

Leanne was the perfect agent - always supportive, cheerful and professional in a stressful process. Thank you.

Margaret · 28 June 2016

Agent replied · 28 June 2016

Margaret, thank you kindly for your lovely review of Leanne at Charters in Winchester.

5/5

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Seller

excellent service

Jo was friendly, helpful and informative. Always quick to respond to any questions and very efficient.

Louise · 26 January 2017

Agent replied · 27 January 2017

Hi Louise, many thanks for the positive feedback on Jo from our Charters Winchester branch. 5STARS much appreciated...

5/5

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Seller

A sister at the end of the phone

This woman should be bottled and sent to all Estate agents. Nothing was too much trouble, she is kind, dynamic, always a comfort at the end of the phone, and a hug when you went into the office. The whole team at Charters were fantastic, unlike their colleague in london. She CARES about you and your family how refreshing is that!

Janie · 1 July 2017

Agent replied · 3 July 2017

Our sentiments exactly - Nony is a true star! Fantastic 5STAR review for Nony and the Charters Winchester Team - thank you so much Janie for taking the time to post your feedback.

5/5

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Seller

Excellent service

Nony, as ever, was fabulous, can't recommend her highly enough.

Nigel · 4 April 2016

Agent replied · 6 April 2016

Thank You Nigel, Good to know! 5 STARS very much appreciated.

5/5

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Seller

Top marks for this girl, she is the best.

We decided to employ Charters to market a highly desirable but unusual property which another agent, having recommended a price failed to sell. Charters are self evidently the best estate agents in Winchester. They are energetic, punctilious and pleasant to deal with at every level.. We rate them highly and have no hesitation in recommending them.

Tim · 31 May 2016

Agent replied · 2 June 2016

Tim, thank you for this great review. These real life experiences are sadly and widely experienced in our industry, thus we are delighted to have been able to demonstrate the 'Charters way' and energy that truly makes us stand out. Thanks for the recommendation!

4/5

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Seller

The service was good but the process frustrating at times.

I do feel that it should be checked out fully that all parties have signed their contracts before pushing forward with an exchange. This caused a delay that should not have happened and could have been avoided. I know Sasha worked very hard to keep all parties happy and achieve the end result.

Adrienne · 13 October 2017

Agent replied · 17 October 2017

Thank you Adrienne for your review for Sasha and Charters Winchester, we really do appreciate your feedback and will take your comments on board.

5/5

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Seller

Honest, Dedicated, Amiable and positive that's Ollie!

Thanks for all your work with regard to my flat sale, I can only confirm what I have written in my review. You are an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Thanks

Graham · 30 June 2016

Agent replied · 30 June 2016

Graham, many thanks for your review and 5STARS for Oliver and the Charters Winchester team. Great feedback, thank you!

5/5

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Seller

An unusual combination of professionalism charm enthusiasm and dedication to her work.

Leanne when we were selling with all the stress involved brought sunshine to an exasperating chain of transactions and impressed not only us but our purchaser as well . We cannot speak too highly of her.

Roger · 19 May 2016

Agent replied · 25 May 2016

Roger, it is great to hear that Leanne literally shone through for you. Thank you for your kind words.

5/5

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Seller

Great professional service

From start to Completion the service has been highly professional; supportive; friendly; intuitive; - making the experience enjoyable - and not a process to be dreaded. We had good advice and help at every stage.

Peter · 24 March 2017

Agent replied · 24 March 2017

Thank you Peter. Lovely feedback and very much appreciated with the 5STARS!

5/5

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Seller

Extremely helpful, patient and efficient

Cathy helped me to change my photos for the brochure and listened carefully to what I wanted, gave advice but was also extremely patient and professional. Thank you for your help.

CG · 31 May 2016

Agent replied · 6 June 2016

Hi and thank you for taking the trouble to highlight the service recieved by Cathy in the early days of marketing preperations. Good luck with the move! Thanks

5/5

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Seller

Consistently friendly and cheery, easy to get hold of and great at keeping me in the loop during the entire process. Fantastic support for a first time buyer like myself.

Morgan · 1 April 2016

Agent replied · 4 April 2016

Hello Morgan and welcome to the property ladder! Delighted to hear that your first experience is such a positive one. Let's hope Charters can help you climb each and every additional rung of your future property ladder moves!? All the very best and thanks again.

5/5

View Agents
Seller

Estate Agent services

Lee has a professional, friendly and honest approach and gave us plenty of advise on the selling process, with lovely complements about the character and style of our house.

Tamar · 21 June 2016

Agent replied · 28 June 2016

Tamar, many thanks for your 5STAR review of Lee and the team at Charters in Winchester.

5/5

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Seller

Very efficient service

Perfect service from my perspective, very quick and efficient and mostly completed online which I like. I would definitely recommend.

David · 24 August 2016

Agent replied · 25 August 2016

Thank you David for your lovely summary of service received from Cathy at Charters Winchester. Much appreciated and thanks for the recommendation too.

5/5

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Seller

Efficient and speedy

Really impressed with speed of service, in getting documents to me for signing, brochure created and property live online

Amanda · 6 April 2017

Agent replied · 11 April 2017

Great customer feedback for Catherine in Charters Winchester, thank you Amanda for taking the time to write this fantastic 5STAR review.

5/5

View Agents
Seller

Efficient service

Fast, efficient service with a friendly but professional manner.

Debbie · 9 August 2016

Agent replied · 9 August 2016

Debbie. Thank you for taking the time to review Cathy in our Charters Winchester branch. Each member works equally hard to form a strong team delivering excellent customer service. Your 5STARS are gratefully received...

5/5

View Agents
Seller

So far so very good :-)

Sarah · 8 June 2016

Agent replied · 10 June 2016

Sarah Jane, every little helps as they say and we are pleased to see you are a fan already! Customer service is important to us at every stage of a clients interaction. Thanks for noticing...

5/5

View Agents
Seller

Professional and efficient

Very helpful, thorough and professional.

Gavin · 15 September 2016

Agent replied · 15 September 2016

Thank you Mr Waite for your succinct 5STAR review. Glad we can be of service!

5/5

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Seller

Extremely helpful and efficient

We found the whole process of selling mum's house through Charters to be stress free and plain sailing. Would thoroughly recommend and will certainly use again for ourselves

Helen · 14 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from sellers about Charters Winchester

What do sellers say about Charters Winchester?

123 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "Nothing demonstrates the abilities of Charters, and Nony in particular, than to highlight that our house was sold in just one week. Throughout the process, Nony ..."

How do you know a review is from one of the sellers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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