123 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsOli was professional, courteous and always willing to help with any queries we had throughout the selling process. Of the four or five agents we considered when selling, both he and everyone at Charters Winchester were leagues ahead and made it an easy decision for us to employ them. We hope to use your services again!
John · 3 June 2016
Agent replied · 6 June 2016
John, many thanks for taking the trouble to review Oliver so positively and for categorising him vs. the 4 or 5 other agents!
A great endorsement, thank you!
★★★★★ 5/5
View AgentsExceptional, friendly and amazing
Jo helped us through the exchange progression process, she was in touch every day keeping spirits high and helping to progress the chain when things were a little nail biting. Due to her professional approach and style of customer service we achieved a happy outcome for all parties involved. I highly recommend Jo and Charters
Rachael · 1 August 2017
Agent replied · 2 August 2017
Wonderful 5STAR review for Jo and the Charters Winchester Team, thank you Rachael for your time, we really appreciate your feedback.
★★★★★ 5/5
View AgentsA job well done
I have been dealing with Jo Goddard over the selling of my property. She has kept me up-dated at every stage and has been so helpful in chasing up the various parties concerned. It has taken a lot of the stress away from me and for that I am very grateful. A job well done.
Julia · 6 March 2017
Agent replied · 7 March 2017
Thanks Julia for your kind recognition of Jo's customer support provided during your recent move. 5STARS for a 'job well done' greatly appreciated!
Thanks
★★★★★ 5/5
View AgentsNony is warm and friendly with a great sense of humour.
Nony is extremely hard working and I have enjoyed her amusing emails on a Friday night! She has a great sense of humour with a warm personality. Along with the rest of the Charters team she has been positive and friendly during my house sale.i would recommend Charters for their direct and helpful manner.
Prue · 30 June 2016
Agent replied · 30 June 2016
Prue, thank you for your wonderful and accurate summation of Nony and the Charters Winchester team.
Many thanks
★★★★★ 5/5
View Agentsvery professional and helpful
In the process of sales of my property in Winchester it was Jo and Charters that showed true professionalism and high quality of customer service. Jo kept me up to date and kept a close contact with buyer, seller and both solicitors to support and speed up the process as much as possible.
Anonymous · 12 April 2017
Agent replied · 12 April 2017
Thank you for your 5STAR review, it is much appreciated.
★★★★★ 5/5
View AgentsThe experience was painless and easy
On meeting Oliver he was very understanding about selling the bungalow for a family friend.
He guided us through everything and sorted out any problem which came up with a very professional manner. I would recommend Charters to any one selling or buying a property. Once again thank you Oliver.
Kindest regards
Paddy
Fran · 26 September 2016
Agent replied · 3 October 2016
Hi Fran & Paddy. Thank you very much for the 5STAR review of Oliver and Leanne and the wider Charters team in Winchester - much appreciated.
★★★★★ 5/5
View Agentsvery helpful, kept us upto date with the progress at every stage
Leanne is a very understanding young lady and has a calming influence during a stressful period of selling a property, she keeps her head whilst everyone else looses theirs, she was very professional in every aspect of the sale, I would strongly recommend Charters if this lady was at the helm.
Mike · 16 March 2016
Agent replied · 18 March 2016
Mike, thank you very much for your feedback. Leanne, like many of our staff is so dedicated to her role in helping Charters customers feel both valued and supported! We will be sure to share your kind comments with her!
Thank You.
★★★★★ 5/5
View AgentsJo Goddard
It has been a real pleasure to deal with Jo. She has been extremely helpful throughout the sales process. I have been kept very well informed as the sale has progressed .
A very professional and polite lady. I would certainly contact Jo in the future for further property transactions.
Keith · 3 June 2017
Agent replied · 5 June 2017
Fantastic 5STAR review for Jo - thank you Keith. She is indeed very polite and a true professional. We really appreciate your time and feedback.
★★★★★ 5/5
View AgentsRobert McLaughlin - Charters - Valuation
Robert came to value my house 2 weeks ago. I was impressed by his detailed knowledge of the market and his very professional approach. He was pragmatic, polite and interesting to talk to. If we decide to go ahead with the move I would have no hesitation in using Charters.
Michaela · 24 March 2017
Agent replied · 24 March 2017
Thank you Michaela for such great feedback ahead of even deciding to move! We look forward to serving you soon...
★★★★★ 5/5
View AgentsExcellent, responsive collaboration in producing sales brochure
Cathy demonstrated excellent communication skills, and was very responsive in a time critical stage of the sales process. She emailed and telephoned in a timely fashion to ensure that the sales brochure was completed as required. Cathy was a pleasure to work with to agree our sales brochure.
Tracey · 30 April 2016
Agent replied · 2 May 2016
Tracey, thank you so much for voicing your satisfaction of the early administrative process. Our business requires customer service and satisfaction at many times throughout the moving process. It's so refreshing to have this early additional feedback and it highlights the teamwork required by every member of our valued team.
Many thanks.
★★★★★ 5/5
View AgentsIn the selling of our property, we have found Nony to be welcoming, persuasive, determined, energetic and experienced. All key ingredients in the end to end process of selling an unusual property. She is supported by an enthusiastic team and we are grateful for all her help.
Mike · 22 January 2017
Agent replied · 23 January 2017
Thank you Mike for your kind review of Nony and her efforts from Charters in Winchester.
5STARS much appreciated, thank you!
★★★★★ 5/5
View AgentsThanks to Jo at Charters.
We've just exchanged, so a big thanks to Jo who kept us fully up to speed throughout the whole process. Always happy and positive, even when some tempers (not ours I might add) were becoming frayed! Our second sale through Charters and once again great service.
Mark · 14 July 2017
Agent replied · 17 July 2017
Fantastic 5STAR review for Jo at Charters Winchester, thank you Mark for your time and feedback, it is much appreciated.
★★★★★ 5/5
View AgentsSwift and detailed information always to hand.
Many thanks to Charters for their help selling my property. They were polite, informative and always at the other end of the phone - a rare talent in estate agents. Nony, Dominic and Tom deserve a special mention for putting up with me !
Jules · 9 November 2017
Agent replied · 13 November 2017
Thank you Jules for your 5STAR review for Charters Winchester, especially Nony, Dominic and Tom, we appreciate your time and feedback.
★★★★★ 5/5
View AgentsA fantastic service!
Catherine was absolutely brilliant!! She took time to talk to me, her communication skills are excellent, she heped tremendously with marketing our property. She listened to our comments and suggestions and got everything sorted really quickly. She is an absolute pleasure to work with.
Jo · 24 February 2017
Agent replied · 24 February 2017
Great review, thanks Jo. We are delighted that Catherine has delivered the trademark Charters customer service experience and we thank you for recognising her efforts with 5STARS!
★★★★★ 5/5
View AgentsI love Nony's emails!
I have really enjoyed receiving Nony's regular emails about all the latest homes on the market. They are informative ... and her personality and humour come across which makes them a pleasure to read. Nony is a great asset to the team at Charters.
Theresa · 1 January 2017
Agent replied · 3 January 2017
Thank you Theresa for your 5STAR feedback on Nony at our Charters Winchester branch.
★★★★★ 5/5
View AgentsExcellent personal service finalising selling my house.
Jo was excellent when dealing with the sale of my house. She was persistent, calling between solicitors to get towards exchange and completion. She provided a personal service and always made time for me in what can be a stressful process. Thank you!
Rebecca · 31 March 2017
Agent replied · 3 April 2017
Dear Rebecca,
Thank you for taking the time to write a review for Charters, it is much appreciated.
Kind Regards,
Patricia
★★★★★ 5/5
View AgentsFantastic service
Thank you Nomy for your outstanding service. You have provided us with second to non service, if only all the other companies worked as hard and efficiently as you!
Thanks for all your help especially and your great team
Claire and Rich
Richard · 25 June 2017
Agent replied · 26 June 2017
Fantastic 5STAR review for Nony, thank you Richard for taking the time to leave your feedback for Nony and the Charters Winchester Team.
★★★★★ 5/5
View AgentsCommitment & Enthusiasm
Two words that some up Nony and make her an exceptional estate agent. She clearly loves her job and that makes working with her a pleasure. She did a great job together with the team at Charters selling our house.
Edmund B
Edmund · 21 June 2017
Agent replied · 22 June 2017
Thank you Edmund for a wonderful 5STAR review for Nony who is truly exceptional and for the Charters Winchester team as a whole. Your review demonstrates that the ethos of both the company and our teamwork payoff!
★★★★★ 5/5
View AgentsCharters is my 'go to' agent, and are always professional but without losing the friendly touch.
Nony is on top of her game, always one step ahead in her knowledge of the local property market and in her ability to get the information to you quickly. Combined with that is her is unique, entertaining and always friendly approach!
Caroline · 3 January 2017
Agent replied · 3 January 2017
Thanks Caroline for your insightful 5STAR review of Nony from Charters in Winchester - very much appreciated.
★★★★★ 5/5
View AgentsAdministration details for the sale of my property
Jo is both personal and professional and always offers an excellent service in making sure I have done everything that I need to before the property goes on the market . I am very confident that I am in good hands!
Tina · 15 July 2016
Agent replied · 18 July 2016
Tina, thank you for observing and sharing feedback on the customer service experience with Jo at Charters in Winchester. Thank you very much for sharing.
★★★★★ 5/5
View AgentsVery professional, supportive and highly recommended.
It was a particularly difficult process to finally get to exchange contracts and agree completion but Jo and the team were amazing and worked really hard to gettings done whilst remaining positive at all times. Highly recommended!! Val C.
Val · 22 June 2017
Agent replied · 22 June 2017
Thank you Val for your 5STAR review for Jo and the Charters Winchester team. We really appreciate you taking the time to write a review.
★★★★★ 5/5
View AgentsNony has been brilliant throughout the sale of my property and at every stage knew what was happening & kept me informed. Nony is a pleasure to work with and I wouldn't hesitate to use Charters in the future.
Gary · 24 January 2017
Agent replied · 25 January 2017
Gary, thank you for the acknowledgement of Nony's efforts at customer service from Charters in Winchester, together with your open recommendation to others!
THANK YOU
★★★★★ 5/5
View AgentsGreat style and service.
Nony was extremely helpful and flexible helping us view a few properties, arranging extra viewings and keeping us informed as the situation evolved with one particular property. She is bright, enthusiastic and full of beans without being pushy.
Keith · 25 October 2017
Agent replied · 31 October 2017
Thank you Keith for your fantastic 5STAR review for Nony at Charters Winchester, we really appreciate your time and feedback.
★★★★★ 5/5
View AgentsSuperstar!!!
Nony really looked after us, took the time to find out what we were looking for and kept us well informed and advised. I would recommend Nony, shes dedicated and goes above and beyond all the time.
Debra · 24 October 2016
Agent replied · 26 October 2016
Thank you Debra.
Great feedback for Nony who really is a Superstar!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
