Trusted Agent profile Β· Whitehaven, Cumbria

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Grisdales Whitehaven reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

291 reviews across 4 platforms

20 Lowther Street, Whitehaven, Cumbria, CA28 7AL

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Grisdales's office in Whitehaven, Cumbria, at 20 Lowther Street, is rated 4.5 out of 5 across 291 reviews on four platforms, including 206 Google reviews rated 4.6.

Google logo

4.6 / 5

206

Reviews on Google

This office

Facebook logo

4.6 / 5

43

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Grisdales Whitehaven

We believe life is a property journey… our purpose is to take our clients every step of the way with passion, honesty and expertise. Passion: Everything we do is with enthusiasm and commitment to ourselves, our team and our clients. Honesty: We are trustworthy and act with integrity at all times. Expertise: We deliver outstanding skills and knowledge in all that we do.

Reviews

Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.

5/5

Trustpilot

Grisedales Debra philpot

Found grisdales really friendly, but our review is for Debra philpot who went out of her way to help us, we wouldn't have our house if it wasn't for this lady,. Can't thank her enough.

Lisa Β· 15 January 2025

Agent replied Β· 26 December 2025

Thank you so much for your wonderful review, Lisa. We're delighted to hear that you found our team friendly and that Debra made such a positive impact during your experience. We’ll be sure to let her know about your kind words. Best wishes in your new home, and please don’t hesitate to reach out if there’s anything else we can help with!

5/5

Google

Grisdales have been great help with selling my house. Nicola and Deb, in particular, have always been very helpful to me. They both made this process very straightforward and easy.

Graeme Β· 20 March 2025

Agent replied Β· 20 March 2026

Thank you for your great feedback, Graeme! We’re so pleased to hear that Nicola and Deb have been able to support you and make the process easier so far. We're here to help every step of the way until everything is completed, and we appreciate you choosing Grisdales. If you need anything at all, just let us know!

5/5

Facebook

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Viedad Β· 13 January 2021

5/5

Google

Great customer service

Jeanette Β· 15 August 2026

5/5

Google

Recently bought a house from here . Grisdales couldn't be more helpful to us. They always took our calls when we needed questions answered. They even gave us a second viewing once our offer had been excepted for our children to look around the house. Thankyou for all your help 😊

Claire Β· 20 March 2024

Agent replied Β· 25 November 2023

Hi Claire, Thank you for your kind words regarding your recent home purchase with Grisdales. We appreciate your positive feedback and are pleased to hear that our team was able to provide the assistance you needed. It was our pleasure to address your questions, and we're particularly delighted that we could arrange a second viewing for your children. We understand how important it is for everyone in the family to feel comfortable and excited about the new home. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new home. Grisdales

5/5

Google

Nicola Jones acted as our property marketing manager. She’s been efficient and contact has been very good. I would recommend using Nicola to market your house.

Josie Β· 4 April 2025

Agent replied Β· 20 March 2026

Thank you for the great review, Josie! We're so pleased to hear you had a positive experience with Nicola. Your recommendation is much appreciated. If there's anything else we can assist you with, don't hesitate to get in touch!

5/5

Google

I would have no hesitation in recommending the Whitehaven Branch of Grisdales to anyone looking to sell property in West Cumbria. From the outset we were very impressed with the approach taken and advice given with regards to marketing the property - as a result the property sold quickly. Post sale back up was good with calls always returned and in a professional and timely fashion. Overall very impressed. Recommended.

Michael Β· 12 September 2022

Agent replied

Good afternoon Michael, We’re thrilled to read all about your recent experience with us and are overjoyed that you’d recommend us to others. We’ll be sure to pass your feedback on to the team and hope to work with you again in the future. Thanks again for choosing Grisdales

5/5

Google

Excellent business, respond quickly and communicate well between buyers and sellers. Additionally Debra (a sales negotiator) has been extremely helpful by working around my awkward time schedule.

Luke Β· 20 March 2025

Agent replied Β· 24 August 2024

Hi Luke, Thanks so much for your feedback. We're thrilled to hear you found our communication and responsiveness excellent. We always aim to accommodate our clients, so it's great to know Debra could help. Thanks again for your kind words. We're here if you need anything else! Grisdales

5/5

Google

Met Debra at a property in Seascale today. A very professional and knowledgeable lady. Answered all my questions. Look forward to hopefully proceeding with our dream move.

David Β· 20 March 2025

Agent replied Β· 20 March 2026

Thank you, David! We're so pleased to hear that you had a great experience with Debra. She always provides helpful, knowledgeable service, and we’re delighted she could assist with your questions. Wishing you all the best with your dream move - let us know if there’s anything else we can do to help!

5/5

Google

Great viewing with Deb at Riverside Drive today - very informative and helpful and was able to answer all my questions

Barclay Β· 20 May 2025

Agent replied Β· 20 March 2026

Thank you for your review, Barclay. We're glad to hear that Deb was able to provide you with all the information you needed during your viewing. If you have any more questions, feel free to get in touch.

5/5

Trustpilot

Had Lesley daily come out and value our…

Had Lesley daily come out and value our property today very professional and really knows her stuff polite and friendly and very informative thanks for your help will definitely be using grisdales in the near future

David Β· 30 October 2024

Agent replied Β· 24 December 2024

Thank you for your 5-star review, David! We're delighted to hear that you found Lesley’s visit professional and informative. It’s fantastic to know she made a positive impression. When you’re ready, we look forward to the opportunity to assist you further, we’re here to support you at every step!

5/5

Facebook

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Blundy Β· 29 December 2020

5/5

Google

I have been dealing with the sales and letting teams with Grisdales. Debra,Beckie,Daria They have all been great to deal with, and been very helpful.

Thomas Β· 20 March 2025

Agent replied Β· 24 August 2024

Thank you for your kind words and for taking the time to share your experience with Grisdales Thomas. We are delighted to hear that Debra, Beckie, and Daria have provided you with exceptional service. Your positive feedback is greatly appreciated and will certainly be shared with the team. If there is anything more we can assist you with, please do not hesitate to reach out. Thanks again, Grisdales

5/5

Google

Had a viewing today in Whitehaven with Deborah she was very helpful and friendly. Great conversation and gave us fab advice

Alicia Β· 3 May 2025

Agent replied Β· 20 March 2026

Thank you so much for your kind words, Alicia! We’re thrilled to hear that Deborah was able to help and provide great advice during your viewing. If you need any further assistance or have more questions, don’t hesitate to reach out. Best of luck with your property search!

5/5

Google

My experience with Grisdales team is nothing short of amazing.Their responses were quick, efficient and the staff is very friendly. Thank you team Grisdales

Brenda Β· 20 March 2025

Agent replied Β· 24 August 2024

Thank you for your feedback, Brenda. We're pleased to hear that you had a positive experience with our Lettings Team. If you need any further assistance, feel free to get in touch. Best wishes in your new home, Grisdales

5/5

Google

Excellent assistance securing a new flat rental and help finding storage lockup garage space …

Richard Β· 22 June 2025

Agent replied Β· 20 March 2026

Hi Richard, we're delighted to hear you had such a positive experience and that everything came together smoothly. Thanks so much for your kind words, we’ll be sure to pass them on to Daria. Don’t hesitate to reach out if there’s anything else we can help with.

1/5

Facebook

My partner and I have been let down , we were actually gazumped and we thought this sort of action was no longer allowed through an estate agent . We had a verbal offer accepted and we told the agent as soon as our funds from a sale had completed we would start the process . Yes it was left on the market at cockermouth but we were not warned that another person was making a higher offer or even viewing I was told we had lost it . The vendor said to Grisdales he would feel bad to let the offer go as he didn’t want to disappoint the people , but was not bothered about us and how we felt. We feel extremely let down by Grisdales, I have been a good customer to them in the past with rental and buying through them but would find it difficult to deal with them again.

Michael Β· 10 August 2019

Agent replied

Hi Michael, you have been a good customer of Grisdales, so sorry to hear how you feel. We are more than happy to discuss further should you wish, and explain in further detail. Strictly speaking a sale can only be classed as 'gazumped' if an offer has been formally accepted, evidence of proof of funds & ID provided by the offerer and solicitors instructed thereafter. Until that point a property would remain on the market open to offers as this would be in the best interest of the seller, who is our client. Sadly 'gazumping' is still legal until a property is exchanged, although it's certainly something we neither support or encourage and thankfully is very rare these days.

5/5

Google

Grisdales provided really good service. Lyn, who helped us with the viewing, was polite and answered all our questions about the properties.

Sachin Β· 20 March 2025

Agent replied Β· 21 June 2024

Good morning Sachin, Thank you for taking the time to leave us such a review. We're pleased to hear that you had Lyn was able to assist you during your viewing. If you have any further questions, please don't hesitate to reach out. Thanks again, Grisdales

5/5

Google

Debra, has been helping me with all the guidance on the properties. Always an exceptional service offered by grisdales. Thank you, Debra.

Venkat Β· 20 March 2025

Agent replied Β· 24 August 2024

Morning Venkat, Thanks for taking a moment to leave us a review. We're delighted to hear that Debra has been able to offer you assistance with your property search and we'll be sure to pass on your feedback. Please don't hesitate to reach out to us if we can assist you further. Thanks again, Grisdales

5/5

Google

Arranged to view a property, punctual, very friendly manner, no pressure, as regards time, to usher me out the door. Would recommend

Michael Β· 20 March 2025

Agent replied Β· 24 August 2024

Hey Michael, Thank you for your kind words and positive feedback. We are delighted to hear that you had a pleasant experience viewing the property with us. We appreciate your recommendation and look forward to assisting you again in the future. Thanks again, Grisdales

5/5

Google

Chloe and her team were excellent in helping us sell our house. Very professional and prompt with responses . I also appreciated the advice on moving forwards . Thanks

Paul Β· 20 March 2024

5/5

Google

Lyn who show us round property was super friendly and Debra in the office is great. Love dealing with this agent.

Invergarry Β· 20 March 2025

Agent replied Β· 24 October 2024

Thank you so much for the great feedback, Steve! We're thrilled to hear you're enjoying working with Lyn and Debra. We'll be sure to pass along your kind words, we're sure they'll be delighted. If there's anything you need, don’t hesitate to get in touch. Thanks again, Grisdales

5/5

Google

Outstanding service from Grisdales, especially from Daria who was always ready to help and resolve any queries and issues I had.

Ammaar Β· 20 March 2025

Agent replied Β· 20 March 2026

Thanks for your five star review, Ammaar. It's great to hear that Daria was on hand to help and we'll be sure to pass on your feedback. Please don't hesitate to reach out again if you need any further assistance. Thanks again, Grisdales

5/5

Google

Thank you so much for all of your help and support, especially for Daria. We're so grateful for all of your hard work to help us to find our new home. Thanks for your prompt and friendly service. This agency is very highly recommended.

Susan Β· 20 March 2024

Agent replied Β· 28 October 2023

You're very welcome Susan! We're thrilled to have been a part of your journey to finding your new home. Daria and our team are dedicated to providing prompt and friendly service, and we're delighted to know you had a positive experience. Thank you for your kind words and high recommendation. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new home!

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Questions about Grisdales Whitehaven

How many reviews does Grisdales Whitehaven have?

Grisdales's Whitehaven office has 291 reviews across four platforms: 206 on Google, 43 on Facebook (across the whole business), 1 on View Agents, 41 on Trustpilot (across the whole business).

What is Grisdales Whitehaven's rating?

Grisdales Whitehaven is rated 4.5 out of 5 across all 291 reviews, and 4.6 out of 5 on Google from 206 reviews.

Where is Grisdales's Whitehaven office?

Grisdales Whitehaven, 20 Lowther Street, Whitehaven, Cumbria, CA28 7AL.

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