Trusted Agent profile
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★★★★★
291 reviews across 4 platforms
20 Lowther Street, Whitehaven, CA28 7AL
Part of Grisdales, see every office.
Grisdales's Whitehaven office at 20 Lowther Street is rated 4.5 out of 5 across 291 reviews on four platforms, including 206 Google reviews rated 4.6.
206
Reviews on Google
This office
43
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We believe life is a property journey… our purpose is to take our clients every step of the way with passion, honesty and expertise. Passion: Everything we do is with enthusiasm and commitment to ourselves, our team and our clients. Honesty: We are trustworthy and act with integrity at all times. Expertise: We deliver outstanding skills and knowledge in all that we do.
Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.
5/5
GoogleGrisdales were brilliant in helping us sell our house in Whitehaven. They were able to get us a quick sale when other estate agents had failed, and were able to give really good advice when issues came up after the offer was accepted. Especial thanks to Lynne and Ella for their helpPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe met with Lyn who showed us multiple flats in Whitehaven. She was very helpful, friendly and knowledgeable.
Hi Toni, Thank you for your wonderful feedback. We're delighted to hear that Lyn was helpful, friendly, and knowledgeable while showing you flats in Whitehaven. If you need anything, please don't hesitate to get in touch. Best wishes, Grisdales
5/5
TrustpilotThe staff at grisdales are absolutely…
The staff at grisdales are absolutely amazing, their communication and service are truly unmatched, and I’m grateful to have received so much support from their sales team, so thank you so much
Thank you for your kind words, Jae-Leigh. We’re pleased to hear that you found our communication and service to be of a high standard. It’s great to know that our sales team was able to provide the support you needed. If you ever require further assistance, please feel free to reach out. Thanks again for your feedback.
1/5
GoogleDisappointing end to what had been a wonderful tenancy. This agency have no interest in tenants, they are rude and biased towards tenants and fail to engage when you complain. They don't follow procedures that they have written themselves. …
Dear Carly, Thank you for sharing your feedback regarding your recent experience at our … More
5/5
GoogleGoing through Grisdales to find a new home was easy and having Nicola and Lesley helping made it just that much better as they were quick to respond and helped us through every step of the way, I will be recommending Grisdales and definitely recommending Lesley and Nicola to help through the process, 10/10 amazing peoplePositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind words and recommendations Keegan. We think Nicola and Lesley do a great job so it’s great to hear our clients think so too! Don’t hesitate to get in touch if there is anything else we can help with. Team Grisdales 😁 …
5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
5/5
TrustpilotA FRIENDLY EFFICIENT SERVICE
A FRIENDLY EFFICIENT SERVICE, KEPT US INFORMED AS OUR HOUSE SALE MOVED FORFWARD
Thanks for your feedback! We're so pleased to hear you found our team friendly and efficient, and that they kept you informed. Wishing you all the best!
5/5
GoogleGrisdales were really helpful with getting my property ready to rent, conducting tours and ultimately finding a really good tenant. They are definitely one of the friendliest estate agents in town so I felt this would be an approachable place for prospective tenants to visit. Their website is top notch and their contract uncomplicated.
Hi Auriel, We're really pleased to hear that your recent experience with us was a good one. We'll be sure to pass your feedback on to the team who'll be thrilled to hear you'd recommend us. Thanks again for choosing us and for taking the time to leave us a review. Best wishes, Team Grisdales
5/5
FacebookHad a lovely viewing with Deborah today. Very informative,warm and welcoming, I highly recommend grisdale estate agents
1/5
TrustpilotDisappointing Experience with Grisdales Estate Agents
My experience with Grisdales has been nothing short of disappointing. From the moment we moved into the property, we encountered numerous issues, ranging from maintenance problems to unfair treatment as tenants.
Dear Emeka, Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience, and we want to address your concerns. We take our responsibility to maintain our rental properties seriously. Our goal is to ensure that existing occupants enjoy and care for their homes while also maintaining the property for future tenants and protecting our landlord’s investment. Our repairs reporting system is accessible 24 hours a day and allows tenants to report and track the progress of any issues efficiently. We understand your frustration, but it's important to note that not all reported issues necessarily require the involvement of a qualified tradesperson. In some cases, simple solutions, which were offered by our team, were able to address the concern effectively. However, when repairs were genuinely needed and promptly reported, we feel we responded appropriately, whether by providing remedial advice or organising a qualified tradesperson. We conduct regular inspections on all our homes to ensure the property is well-maintained, and we promptly communicate any concerns to tenants via inspection reports. These inspections also provide tenants with the opportunity to express any issues they may have. Following these visits, our property inspector offered several recommendations for best practices on ventilation. We are sorry to hear that you felt unfairly treated and that we were unempathetic. We feel it's important to mention that some issues you experienced were due to user error, and we dispatched a qualified plumber multiple times to support you, although this is not typically expected of a landlord/agent. By extending your vacation date, we aimed to provide you with more time to secure alternative housing, easing the transition process, and reducing any unnecessary stress or pressure. Regarding the retention of deposits, please be assured that this is only done for legitimate reasons, such as damage beyond fair wear and tear. We understand that this can be frustrating; however, transparency and fairness are fundamental values here at Grisdales, and we are committed to ensuring that all parties are treated equitably in these matters. For any disputes regarding the deposit, we advise utilising the DPS resolution services. If you have any further concerns or would like to discuss this matter further, please do not hesitate to contact us directly. Thank you once again for bringing your concerns to our attention. Warm regards, Grisdales
5/5
GoogleWe are very pleased with the help and excellent service we recieved.
Hi there Karen, Thanks for taking a moment to leave us a review. It's great to hear you're pleased with the service our team provided. If there is anything else we can help with, please don't hesitate to get in touch. Grisdales
5/5
GoogleNicola from Grisdales valued my home, she has a really lovely bright energy, she was efficient, professional, knowledgeable and very accommodating in listening to my preferences and expectations. She is great at responding to emails/ calls etc. I'd definitely recommend the Grisdales team (Whitehaven)
5/5
GoogleExcellent service by the team for an urgent property requirement Thank you
Thanks, Chris. We're glad Daria and the rest of the team could assist you. Don’t hesitate to reach out if you need anything else.
5/5
TrustpilotGreat Service from the Whitehaven Team.
I have recently had to move at short notice, the Whitehaven Grisdales team as always were super efficient, helpful and caring,
Thank you for your kind words and for taking the time to share your experience with Grisdales. We're so pleased to hear that Daria and Beckie could help you find a home that’s just right for you. It’s wonderful to see their dedication recognised and we’re glad you feel valued and supported in your search. Wishing you all the best in your new home, and please don't hesitate to reach out with any future questions.
5/5
FacebookGod has blessed me in such a way i can't say he's blessings is sufficient, ''wow'', that's impressive work, I'm for ever grateful. congratulations to me, and my family this is so beautiful, Thanks to mrs caroline watson, When I thought all hope was lost , God sent me a miracle, I have lost about $5000 to scammers fool's who call themselves Professional and legit account managers, and I keep searching to see if I can get a legitimate company to invest with, I kept reading countless review and testimony's about mrs caroline how she have helped alot of people so i decided to invest $1,000 and I got my profit $13,500 in 6 working days, you can invest with her now and get yours too trust me she's a legit manager she's trusted and reliable , Contact her via ,Email:wc9408369@gmail.com WhatsApp +19174552165
5/5
FacebookI promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with Mrs Elizabeth Bays and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of $15,000 USD.Reach out to her for the best forex trading result.Contact her via____ elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
5/5
GoogleExcellent service. Made relocation easy peasy...brilliant online systems. Well recommended
Hey Asusheyi, Thanks for your five star recommendation. It's great to hear that we were able to make your relocation straightforward. Best wishes in your new home, and please don’t hesitate to get in touch if we can assist you further. Thanks again, Grisdales
5/5
GoogleGrisedales provided an excellent service when dealing with our property sale. They dealt with everything and kept us fully informed from start to finish. Made selling the property an easy experience. Many thanks.
Thank you Susan! We greatly appreciate your kind words. Providing excellent service and making the property sale process as smooth as possible for our clients is always our goal. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing us, Grisdales
5/5
FacebookThis is a great period of time to Invest and earn reasonable profits with great signals on Bitcoin and Forex trade, with the help of a woman called Mrs. Elizabeth Bays, she is the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $9,100 upward. You get to withdraw yourself after 7 days of trading, No extra commissions. If interested, you can kindly message her via WhatsApp: +1 {209}896-9431Or Email: elizabethbays70@gmail.comShe very trustworthy and reliable.
5/5
FacebookI never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
1/5
GoogleI made an offer of cash for a house. For nearly 1 week I have been waiting for an answer now. I have been ignored and fobbed off by grisdales in a degrading manner. They really have no regard for the fact that they are playing about with people's lives.
Good afternoon Julie, Thank you for your review. We’re sorry to hear about your recent experience submitting an offer with us, but we appreciate you bringing this issue to our attention. As advised on Saturday 30th July, we’d hoped to provide you with an update today, Monday 1st August. Because of privacy regulations we cannot discuss any further specifics relating to your comments. However, we can confirm that it is standard practise to present all offers plus any supporting information to our vendors for their consideration. This allows our vendors to make an informed decision and proceed in a way that best supports their future property plans. Once we have received instructions from our sellers, we will then proceed as per their wishes. Whilst we’re disappointed to hear that you feel we haven’t provided you with an update before the initial deadline set for today and following communications mid-week, we’d be more than happy to discuss your issue in more depth with you via telephone or email. If this is something you’d wish to do, please do not hesitate to contact us. Kind regards, Team Grisdales
5/5
FacebookMrs Stella Robinson my best ever recommendation.Never imagined getting so much profits within a short period of time , it happened surprisingly I got it , this is huge for me and super happy and excited for this win , it’s a great start for me in line of trade, you been a genius trader Mrs Stella.You finally put a smile on my face , despite telling you my problems you didn’t take advantage of me thanks a lot Mrs Stella Robinson, You can reach her On WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
5/5
GoogleVery professional service from all involved
Thank you, Ian, for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service to be professional. Your feedback is greatly appreciated by the entire team. If there’s anything more we can assist you with in the future, please don’t hesitate to reach out.
5/5
GoogleThank you Grisdales. Our experience and journey was excellent. Special thank you to our Chloe for her advise and dedicated support from the beginning. Claire and Phil. Our new home is perfect. Even better than we could have hoped. 🏡 …
A big thank you for sharing your feedback - we're overjoyed to hear that your new home is better than you'd hoped for! Chloe's a valued member of the team, and we're pleased to hear that you appreciated the support and advice she was able to offer you. Best of luck in your wonderful new home! Grisdales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Grisdales's Whitehaven office has 291 reviews across four platforms: 206 on Google, 43 on Facebook (across the whole business), 1 on View Agents, 41 on Trustpilot (across the whole business).
Grisdales Whitehaven is rated 4.5 out of 5 across all 291 reviews, and 4.6 out of 5 on Google from 206 reviews.
Grisdales Whitehaven, 20 Lowther Street, Whitehaven, CA28 7AL.
