Martyn Gerrard Whetstone reviews

★★★★★ 5/5

Google

Suraj was very helpful in finding us an apartment to rent in our price range in this challenging rental market. We felt that he was very focused, upfront, honest and easy to reach to answer our questions. He really cared about his client, and we are keeping his contact details as a go to Martyn Gerrard real estate agent. Thank you so much!

Victoria · 20 February 2023

★★★★★ 5/5

Google

Melek Akoglu is very helpful because of her we are able to find our own place Thank you so much

Aireen · 13 April 2025

★★★★★ 5/5

Google

Fantastic service all round. From the time I made a call to Martyn Gerard to the time I got the keys to the property, the service has been fantastic. Mr Suraj went over and above expectations to provide a service second to none. Thank you Martyn Gerard- Thank you Mr Suraj. I would highly recommend these people

Eugene · 31 March 2023

★★★★★ 5/5

Google

Suraj and the team at Martyn Gerrard helped me rent my first flat in London. Being new to the area, I really appreciated their guidance, which made the whole process smooth and stress-free. Throughout my tenancy, they remained consistently supportive and always provided assistance whenever needed. Highly recommended!

Shukry · 13 April 2025

★★★★★ 1/5

Google

Martyn Gerrard are absolutely AWFUL!! I’ve been trying to secure a house with them for almost 3 months and it’s been a complete nightmare. I’ve been passed around to 4, 5 different people, none of whom have a clue what they’re doing. They’ve cancelled my viewings over and over, changed dates and times, promised to get back to me but never did, and told me properties were available only to say the very next day they’d already been let. One property I was told wasn’t even on the market yet was “gone” within 24 hours. I even provided a guarantor and every document they asked for on a house I really wanted (I was the first person to view and put a really good offer down) only to suddenly be told it was given to someone else with zero explanation. Even after I raised how upset I was, they did nothing. Unreliable, unprofessional, and a complete waste of time. Avoid them at all costs!!

Sara · 2 October 2025

★★★★★ 5/5

Google

Martyn Gerrard estate agents, and in particular Declan Morgan, really helped me from the start to finish of my property purchase journey. From the commencement of my search for a new property to call home, he provided much appreciated advice, and was very knowledgeable about my ideal location, and the kind of properties I was aiming for. Having found the perfect property for me in a relatively short space of time, (and which far exceeded the expectations for my budget!), Declan was nothing but professional and supportive to all parties involved in the transaction, and helped immensely to smooth the way to completion. Based on my excellent experience, I would highly recommend Declan for any property related services.

Miranda · 23 September 2023

★★★★★ 1/5

Google

Terrible service from Martyn Gerrard Estate Agents! Last year, I found a rental property through Rightmove and decided to go for it after a quick viewing. They demanded a non-refundable deposit of £500, stating that if my references didn't pass, I wouldn't get my money back. After submitting my details, they asked for more information about my rental history, which I couldn’t provide as I've lived at my current address for 10 years. A representative named Simon informed me that my references were not acceptable to the landlord. When I asked for a partial refund of £250, they bluntly refused, claiming the property was off the market, which was not true as it remained listed online. It's clear they use this tactic to collect deposits from multiple people without ever intending to rent out the property. I highly recommend avoiding Martyn Gerrard at all costs to save yourself from a similar experience.

REZ · 12 August 2024

★★★★★ 1/5

Google

Terrible service from Martyn Gerrard Estate Agents! Last year, I found a rental property through Rightmove and decided to go for it after a quick viewing. They demanded a non-refundable deposit of £500, stating that if my references didn't pass, I wouldn't get my money back. After submitting my details, they asked for more information about my rental history, which I couldn’t provide as I've lived at my current address for 10 years. A representative named Simon informed me that my references were not acceptable to the landlord. When I asked for a partial refund of £250, they bluntly refused, claiming the property was off the market, which was not true as it remained listed online. It's clear they use this tactic to collect deposits from multiple people without ever intending to rent out the property. I highly recommend avoiding Martyn Gerrard at all costs to save yourself from a similar experience.

Maram · 25 July 2024

★★★★★ 5/5

Google

The team at Martyn Gerard were excellent. The marketing material created on Rightmove and Zoopla was brilliantly crafted and was to a much higher standard we got from other agents. Declan on the team provided really thorough viewings to potential buyers. And James provided excellent after-sales support and helped to drive the sale to completion, providing timely updates by chasing buyers, other agents and solicitors throughout as and when needed.

Michael · 18 March 2024

★★★★★ 5/5

Google

Suraj has been exemplary in his service. He has taken the time to understand my needs, has shown properties that respond appropriately to those needs, has been patient, and has ushered us through the letting process seamlessly. He is an asset to the Martin Gerard firm and has made us feel valued throughout. The best letting agent I have worked with to date - across any firm. Suraj’s efforts, level of service and professionalism are most appreciated.

David · 23 September 2023

★★★★★ 5/5

Google

My experience with Martyn Gerrard agency was excellent and I couldn't be happier with their service. I want to give a big shout out to Melek as she was amazing from start to finish when helping me find a property. Her communication was …

Chloe · 13 April 2025

★★★★★ 5/5

Google

Declan worked really hard on the sale of our flat, and even though we encountered a lot of stumbling blocks he was continuously pushing it along to get it over the line. Declan is a very friendly estate agent and we enjoyed dealing with him, both in the sale of our flat and the purchase of our home, always being very easy to get hold of and communicating openly with us. Thanks so much Martyn Gerrard and Declan for the hard work and effort you put into this!!

Jamie · 30 May 2023

★★★★★ 5/5

Google

We purchased our house through MG. Their communication was, excellent; they were always quick to respond in order to facilitate a smooth purchase. Whilst we didn't have to pay for their services, as a buyer, we couldn't be more happy.

James · 1 November 2025

★★★★★ 5/5

Google

I had multiple viewings with Zak from Martyn Gerrard, he made my life so much easier that day and explained the market situation like no other agent. Solid advice and solid agent!

Gokhantok87 · 10 December 2025

★★★★★ 5/5

Google

We have been very impressed with Martyn Gerrard from the very first moment that we spoke to Declan when he contacted us about a house he thought we would be interested in. The subsequent communication, help and advice by all at the office really kept us going in what has been a lengthy and often challenging process, especially within today's market challenges. Staying positive at all times had been hard, but a few reality checks and good advice kept our heads up. Fantastically professional, honest and willing to understand all parties' situations to help get things across the line - thanks to all involved!!!

Elia · 13 November 2022

★★★★★ 1/5

Google

The agent is terrible. I told them the house is full of mold, the fan isn’t working, and the washing machine is broken, but they did nothing, just told me to use a dehumidifier. What a joke! Last year, the oven wasn’t working, and it took them three months to replace it!

Tania · 13 April 2025

★★★★★ 5/5

Google

Just to thank Declan and his team. It took sometime to sell the house for various reasons, post probate.Declan stuck with it, through thick and thin.He was professional, polite , and extremely helpful.Thank you from all the Higgins family :)

Sheila · 30 May 2023

★★★★★ 5/5

Google

Just to thank Declan and his team. It took sometime to sell the house for various reasons, post probate.Declan stuck with it, through thick and thin.He was professional, polite , and extremely helpful.Thank you from all the Higgins family :)

S · 26 May 2023

★★★★★ 5/5

Google

A huge thanks to Martin Netzer and the wider team at Martyn Gerrard for providing an exceptional service. Right the way throughout the process, Martin was very professional, prompt in his communications and gave great advice which was much appreciated given my partner and I were first time buyers. When Martin was away for a week, his colleagues Ronak and Declan were extremely helpful and ensured the process was as smooth as possible. A top company with top people!! Many thanks - Kugan & Rachel

Kuga · 29 July 2022

★★★★★ 5/5

Google

Thanks Declan for helping me find mine and my family’s dream home. Declan was a pleasure to deal with throughout the buying process. I am so glad my little one has more space to run around in! Thanks once again.

Ryan · 30 April 2023

★★★★★ 5/5

Google

Huge thanks to Stewart, Declan, Martin and the rest of the team at Martyn Gerrard Whetstone. They were terrific at assessing our home and working out how to test off market and then the approach to take when we went on market. They also took a look at the house we wanted to buy, assessed how likely we were to find that sort of house again if we didn't manage to buy it and made it a priority to secure it for us. At the same time, they were committed to ensuring we got a good price for our house. Not an easy line to walk. They adapted to changing circumstances with good humour and efficiency, securing a viewing the day after we went off market, which resulted in an offer that made our sellers willing to wait for us. We put our house on the market on a Saturday afternoon and had the offer we wanted by Monday afternoon. Stewart was brilliant about following up with various parts of the chain and nailing down details of what was actually going on and making sure we got to exchange. I'm writing this review from the lounge of my new house, and while it felt like forever when it was happening it was actually incredibly quick, commissioning the team towards the end of Feb 22, and completing in early Jun 22.

Victoria · 16 June 2022

★★★★★ 5/5

Google

Not usually one to leave reviews but felt this team deserved a glaring one. I worked with Martin through the first viewing to completion and was delighted with the level of service shown. They stayed true to their word and maintained excellent communication throughout the process. Even helped with access when requested and were flexible to accommodate my schedule. HIGHLY RECOMMEND! To all the team at Martyn G - sincerely appreciate your help over the last few months - pleasure to work with you.PositiveResponsiveness, Quality, Professionalism

Maz · 11 November 2021

★★★★★ 5/5

Google

A big thank you to Martyn Gerrard, especially Declan and James who helped us find with our first home!! From helping us finding our home, viewing and communicating along the way to us getting our keys!! It made the whole experience smooth Thank you once again!! Nav and Harminder x

Navneet · 20 May 2024

★★★★★ 5/5

Google

I recently used Martyn Gerrard in Whetstone to buy my first property. As a FTB, I found the whole process a bit daunting and overwhelming at times. Going off my personal experience, there are so many properties out there and when you do …

Arvind · 13 April 2025