Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA huge thank you to all of the wonderful team at Dixons Selly Oak, and especially Paul Goncalves. I only wish I had met Paul earlier! He is honest, professional, committed, and simply an amazing person. Paul has worked tirelessly with me to find the best mortgage and now I have finally found my dream home. He was (and still is) always available and more than happy to answer even the most basic of queries I have. My family and I can now finally look forward to a brighter future because of Paul!
Zainab · 15 June 2018
Agent replied · 13 June 2024
Hi Zainab,
Thank you so much for such a fantastic review. I'm pleased to see that you benefited from the passionate and personal approach taken by Paul and the Dixons team in Selly Oak. I will make sure this 5 star review is shared with the branch and senior management team. Many thanks once again, and best wishes settling into your new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleAs a property developer i deal with literally hundreds of estate agents and Dixons in Selly Oak are by far one the best. I have purchased 3 houses through them now and have had nothing but quality service from them. In particular Charlotte has been great, always well informed, knowledgeable and bubbly. Her and Chris' market, property and geographical knowledge has been second to none. And a special thanks to Jan also for keeping me fully updated and informed during all 3 conveyance processes. I would happily recommend them to anyone and everyone in the area looking to both buy or sell. I have had nothing but good experience and look forward to continue working and using them for many years to come.
Leo
Leo · 15 June 2018
Agent replied · 13 June 2024
Thank you Leo of such a fantastic 5 star review and recommendation. It is great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Charlotte, Jan and the team at Dixons, Selly Oak. Thank you once more and my best wishes. Sarah
★★★★★ 5/5
GoogleThank you so much for your help Tayla! Brilliant staff, very professional, in just a few days we found a new home and can already move in! Thank you Tayla for helping us making this transition so smooth! Wish you all the best!
Stan · 15 March 2024
Agent replied · 13 June 2024
Many thanks Stan Mircea Alexandrufor your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI recently used Dixons Sales and Letting Agents to rent a property in Selly Oak, and I was very impressed with their service. They were professional, knowledgeable, and efficient throughout the entire process. I would highly recommend Dixons Sales and Letting Agents especially Tayla Mansell to anyone.
Saber · 16 December 2023
Agent replied · 13 June 2024
Thank you for your thoughtful review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to all the team at Selly Oak Dixons, for your advice, guidance and support during our move.
Dale, I thought you and Krystal were brilliant as you always had time for us, communication was excellent, never had to ring and ask for anything and nothing was too much for you.
You made the whole process easier for us, thank you once again!
Holly · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google"Meeting Tayla from Dixons during a property viewing left a great impression. Her professionalism, politeness, and friendly demeanor stood out, and she followed up on our requests to the landlord promptly. I highly recommend Tayla for anyone looking to rent".
Benjamin · 14 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Benjamin Iremiren. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound working with Dixon's an excellent experience. Jade and her team found a buyer within one week of the property going on the market. Having Jan for the sales coordinator was invaluable. It was great the be kept up to date with the progress. It was comforting to have someone keep the process going and to be there to answer questions and indeed to help with solicitors queries. I would recommend to anyone.
Elaine · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleNick has been excellent all through my house purchase - so far! Really clear, helpful and timely communications, friendly and professional at all times, proactive and yet not pushy, all in all a seamless and painless process. Highly recommend that if you're looking in the Selly Oak area, give Nick a call.
Rosalind · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to say thank you to Megan for all her help. Although we discovered we were not in the position to purchase a property, she made us feel at ease with the situation and reassured she will be available to answer any questions we have moving forward. She has informed us of what we need to do to be in the position to purchase, hopefully within the next couple of years. Thank you again!
Ly · 15 June 2019
Agent replied · 13 June 2024
Many thanks for your 5* review and glad you received the support you needed from Megan at Dixons. Best wishes, Tracey.
★★★★★ 5/5
GoogleThanks to Jaia and Caitlyn for making moving into our beautiful home stress free and possible 🥰❤️. We are so happy and grateful ❤️. …
Ayomide · 1 December 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jaia and Caitlyn made your move stress-free and enjoyable. We appreciate your kind words and are delighted that you're happy in your new home. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe started our house search and went into dixons in Selly oak, and spoke to the lovely Caitlin and Tayla. They was such a massive help as we had no idea where to start or what to do. They went above and beyond for us and listened to exactly what we wanted. The whole process was stress free and nice and quick! They was very proactive in responding to our emails with any questions we had and assisted us in the best possible way. I can’t recommend these two lovely ladies enough. We now have a beautiful place we call home!
Thank you both so much!!
Kate · 10 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Kate. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'd like to use this forum to thank Georgia who has been the voice and face of Dixons for me.
I only had a couple of viewings and yet to buy a property through Dixons but I'm already so very impressed by the pragmatic approach, professionalism and customer focus of Georgia.She has been fantastic so far, and I hope to find a house with her support.
Thanks Georgia!!
Om · 14 June 2021
Agent replied · 13 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleCan't fault them, tbf - went from having our offer accepted to getting the keys in around 3 months so understandably, we were thrilled with the services provided; viewings were dealt with promptly by Krystal and Branch Manager Dale was always friendly, helpful and kept us updated regularly throughout the process.
MBV · 14 June 2023
Agent replied · 13 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent experience with Dixons Lettings in Selly Oak. Tayla Mansell was incredibly helpful and made the overall process smooth and efficient. Highly recommend their professional and friendly service!
Shivanand · 25 July 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review and recommendation Shivanand. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTeliah went above and beyond giving me and my partner all the information we needed. She allowed us to view a property last minute even though her viewings was full and thankfully she did because we fell in love with that house. Thank you, for your hard work.
Sade · 19 July 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with Jan and the team for helping me sell my house. That goes from the viewings, updated communication to it selling. Would recommend Dixons if you are looking to sell your property
Waqqas · 14 May 2024
Agent replied · 13 June 2024
Waqqas Sheikh thank you for taking the time to leave us your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTayla was wonderful. She was really friendly and helpful in the lead up and during our viewing. We had all our questions answered or promises with a follow up. The whole process has been straightforward and approachable.
Oonagh · 14 February 2024
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Oonagh. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDixon has been amazing through this buying process , truly professional. Highly recommended. Special thanks to Becky and Jan keeping us informed at every stage of our purchase.
Gurpreet · 25 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor has been great, she has sorted any problems we’ve had out extremely quickly. Also helped us find a great house when we was struggling to find what we wanted.
Great agent, would definitely recommend !
Paige · 14 February 2024
Agent replied · 13 June 2024
Thank you for your excellent 5* review and recommendation Paige. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat bunch of lads. Claire, Jan, Becky and Amelia were a pleasure to deal with and sold my house a week after going to market. Really professional and kept me updated throughout the process
Connor · 15 March 2024
Agent replied · 13 June 2024
Thanks for the wonderful 5* review Connor Sheehy! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe approached Caitlin with impossible task of finding us a house in a week due to unforeseeable events in our personal life. Caitlin nailed this and went above and beyond. Caitlin treated us with compassion and kindness throughout the process which we will always be eternally grateful for. The communication throughout was really reassuring, especially because we were away on holiday at the time. Thankyou so much to Caitlin and all of the Dixon’s team at Selly Oak, you have all been amazing!
Jessica · 14 April 2024
Agent replied · 13 June 2024
Jessica Billingham thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlevery good customer service and good communication with us,Thank you Caitlin Barry for through out our tetany process.
Jittu · 1 December 2024
Agent replied · 8 December 2024
Thank you for your 5* review Jittu! We're delighted to hear that Caitlin Barry provided you with excellent customer service and communication throughout your tenancy process. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHad some great help and advice from Tayla. She was patient, understanding and really helpful. Nothing was too much trouble. Thank you Tayla! I would definitely recommend Dixons selly oak.
R · 14 May 2024
Agent replied · 13 June 2024
Many thanks R Rogers for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDixons Property made securing our new home effortless. Special thanks to Caitlin Barry for her exceptional support throughout the process. Highly recommend their service!
Luis · 22 August 2024
Agent replied · 29 August 2024
Thank you Luis for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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