Dixons West Midlands reviews

★★★★★ 5/5

Google

Claire has been very helpful for finding the best property for us. Becky whom tirelessly showing us different properties and amazing knowledge of the viewing properties, finally found a dream home for us. Dixons team at Selly Oak is by far the best around here and I would recommend anyone selling / buying their properties with Dixons. Job well done and thank you for making the transaction within 3 months!

Gunner · 15 March 2024

★★★★★ 1/5

Google

I Wouldn't even give this place 1 stars! They are the rudest estate agents iv had to deal with, iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charles · 19 July 2023

★★★★★ 5/5

Google

Our house move spanned 10 months, almost everything that could go wrong went wrong. Without Dale, Krystal and the team at Dixons, Selly Oak - we don't think it would have ever happened. They are courteous, professional, knowledgeable and able to predict scenarios and offer advice on the best way to deal with the issues that arose. They kept us constantly updated and we got to know them well. We have absolutely no hesitation in recommending their services and actually, seeing how other agents in the chain operated, urge people to use them. We cannot speak highly enough of the team and would like to thank them for being with us every step of the way on our roller coaster experience. We have now eventually settled into our new home and would like to wish the team a Merry Christmas and a Happy New Year and also a heartfelt thank you for your assistance along the way. Keep up the great work! Dave & Nicki

David · 14 June 2023

★★★★★ 5/5

Google

I couldn’t be happier with the experience I had working with Dixon estate agent during the purchase of my new home. From the very beginning, they were professional, knowledgeable, and incredibly supportive throughout the entire process. Barry and Claire took the time to understand exactly what I was looking for, kept me informed every step of the way, and were always available to answer my questions. Their communication was excellent, and their attention to detail gave me complete confidence that everything was being handled properly behind the scenes. What really stood out was their dedication and genuine care, I never felt like just another client. They made what can be a very stressful process feel smooth and even enjoyable. Thanks to their hard work and guidance, I found the perfect home, and I’m absolutely thrilled. I wouldn’t hesitate to recommend Dixons to anyone looking to buy a property. Truly top-tier service!

Nyesha · 10 August 2025

★★★★★ 5/5

Google

We were really struggling to find somewhere to rent that suited us, but after speaking with Jessica S everything changed. She was incredibly helpful, polite, and proactive, and made the whole process feel easy and stress-free. Communication was excellent throughout and she kept us updated every step of the way. We’re very grateful for her help and would highly recommend her to anyone looking to rent.

Matthew · 12 December 2025

★★★★★ 5/5

Google

Jan Sturley kept us regularly updated and chased up loose ends when necessary: Jan was superb support throughout our lengthy sale process and was a vital connection between us, the buyer and solicitors: she saw things through to the end and gave us the confidence that all would eventually conclude successfully. I think without Jan’s involvement, the sale may have fallen through.

Simon · 14 May 2024

★★★★★ 5/5

Google

Dixons Selly Oak are great people, I had an excellent experience from viewing to after sales support. I bought my first home with them so was a little nervous about the whole process; but Nick, Dale and the team have been great with communicating with me and my solicitors. Very efficient and managed to get the keys to the house in under 6 weeks. Thank you and I hope to use your services again soon :)

Sam · 14 June 2023

★★★★★ 5/5

Google

I would like to thank Teliah for looking after me and helping me through the process from start to finish absolutely brilliant very professional nothing was too much trouble, outstanding communication Thankyou Teliah, I would also like to the Caitlan for showing me and my son around the property and helping us fill out the forms, Again very professional amazingly helpful

Shaun · 14 May 2024

★★★★★ 5/5

Google

I’d like to express thanks to Teliah who was an amazing host. She was really attentive, made sure we got to our appointment okay, she was open and honest and easy to get ahold of. We went with another property but we loved our experience with Teliah and Dixons. It was much more positive than other experiences we had in the city.

Suzy · 14 April 2024

★★★★★ 5/5

Google

I don't normally do reviews but wanted to state what an excellent service we have received from Jess during our rental process. She has been friendly, helpful and very speedy with any queries that we had with renting our first property together. Thank you for making it so easy Jess.

Paul · 26 March 2026

★★★★★ 5/5

Google

Claire and her whole team were absolutely fantastic, very professional and approachable. I felt listened to and was treated with consideration and no pressure. Communication was superb, a special shout out to Jan who kept me fully informed and up to date at every stage. I had a great experience and would definitely recommend them.

Regina · 25 July 2024

★★★★★ 5/5

Google

CAITLIN- I’ve been looking for a place for nearly a year due to inconveniences and trying to move with a pet is also stressful because some property’s don’t allow them but Caitlin made it very quick and easy for me, she viewed me a place and I got accepted that day and moving within a week of finding out! And she has been nothing but helpful during the whole process!

Luke · 25 March 2025

★★★★★ 5/5

Google

Claire and the team are nothing but fantastic and would highly recommend

D · 20 December 2025

★★★★★ 5/5

Google

Caitlin and Tayla were both such lovely people who went above and beyond to help get us in our new property in such a short amount of time. Even with all the stress on my half, they explained everything every step of the way and were so kind and very helpful! :)

Abigail · 23 August 2024

★★★★★ 5/5

Google

Was attended to on the phone (Dixons Selly oak) by a lovely young lady Tayla. She was very helpful, extremely polite, and confident. She answered every question fully. I always struggle with talking over the phone as I’m hard of hearing, however Tayla spoke loud and clear and didn’t rush. Thank you so much Tayla you are an asset to the team.

Georgia · 14 February 2024

★★★★★ 5/5

Google

Claire and Amy have been absolutely fantastic in helping myself and my partner purchase our first home. They are knowledgeable, friendly, approachable, and have really made the process as stress-free as possible. We are looking forward to possibly working with them again in the future 😊 …

Tom · 16 March 2026

★★★★★ 5/5

Google

I recently contacted the rentals team at Dixons to seek advice and support with letting my property. I was extremely impressed by the service of Tim the lettings manager who exceeded my expectations with his prompt returns of my calls and was straight out to view the property. The service received was fantastic from Tim. Tim was friendly, honest and just a genuine professional individual. A true asset to the Dixons team at Selly Oak. I would recommend Dixons to any landlord seeking to let there property.

Ajit · 14 June 2022

★★★★★ 5/5

Google

Caitlin has been absolutely brilliant. I have a house I needed to rent out but it was a little different procedure than what was normal. She handled everything we needed with concideration very quickly and professionally and made it happen. Couldn't have asked for more. Thank you.

Christine · 23 September 2024

★★★★★ 5/5

Google

We are very pleased with our experience with the Dixons Lettings Selly Oak team especially Absar Sarwar who was patient with us as we were travelling from London for a viewing. He was very well versed on the property and responded to all our questions and when we put in an offer we got a quick response. We will certainly use Dixons for our future letting or purchasing needs.

Njeri · 14 June 2023

★★★★★ 5/5

Google

special thanks to Caitlin Barry and Jaia, our letting negotiators, for their exceptional support and efficiency during the process of renting a property. Caitlin was incredibly helpful, ensuring everything was completed quickly and smoothly, and she promptly handed over the keys.

Sanish · 17 December 2024

★★★★★ 5/5

Google

I was thoroughly impressed by service provided by Jess, she was professional, responsive, and genuinely cared about getting the best outcome for me! Communication was always clear also she kept me updated at every stage. Jess knowledge and attention to details made the entire process stress-free. Thumbs up to DIXONS Agents👍 …

Ademola · 18 January 2026

★★★★★ 5/5

Google

The whole buying process was great through Dixons. Claire was extremely helpful and supportive whenever I had any questions or questions. I would 100% recommend!

Eve · 15 April 2026

★★★★★ 5/5

Google

I had a fantastic experience with Becky who showed me around. Becky’s impeccable presentation and attention to detail were evident not only in the properties she showcased but also in her own well-dressed demeanor. She answered all my questions with expertise and made the entire process smooth and enjoyable. Highly recommended Becky for her professionalism and excellent service.

Ali · 15 January 2024

★★★★★ 5/5

Google

Very nice service and very good people. They help me to find good home and they sorted all very nicely . Thanku all team Specially jess is amazing person and very helpful. She helped a lot and repond to my txt or msgs or email very fast . Thanku jess

Zain · 18 January 2026