Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCalled Dixons Estate Agents, Sophie came out on the same day. She did her valuation, took the photos and had it marketed by the following day. Which was a Friday. By the following Tuesday the property was rented out. Which was great. Very professional and organised, and also she also went beyond the call of duty. Thank you
Hannah · 12 December 2025
Agent replied · 26 December 2025
We are so glad to hear how satisfied you were with our services, and we thank you for taking the time to share your experience. At Dixons Estate Agents, we are committed to providing top-notch customer service and ensuring swift results. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have no hesitation in recommending Dixons Selly Oak. Claire and her team did everything they could to push the sale of my late father’s bungalow and I’m sure that I would have had many more delays without their help. Not a single call I …
Gregory · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Dixons Selly Oak to handle the sale of your late father's bungalow. We are pleased to hear that our team was able to make the process smoother and easier for you. We take pride in our friendly and professional … More
★★★★★ 5/5
GoogleWe have just sold & bought & at times found it stressful, the team at Dixons Claire Becky & Amy were absolutely fantastic! They reassured & offered support all the way through. They were very understanding at all times. Highly recommend the team!
Julie · 2 April 2026
Agent replied · 16 April 2026
"Thank you for choosing Dixons for your buying and selling needs! We are thrilled to hear Claire, Becky, and Amy provided excellent service and support throughout the process. We are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found the staff at Dixons selly oak branch went out of their way to help us with our house sale.Especially Amy ,Becky,and Claire.Nothing was too much trouble for them.They were always polite and respectful of our property.I will definitely reccomend them.Thanks girls .
Pat · 16 March 2026
Agent replied · 16 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI a very great experience with dixons ,Jessica was very helpful and ready to answer all my questions, she explained every process clearly and her response was very quick. She did a very good job a really appreciate her .
Margaret · 16 March 2026
Agent replied · 16 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDixons estate agents did an excellent job in selling our house. Their advertising attracted a significant number of enquiries, many of which resulted in visits to the property, followed by a number of offers from which we were able to make a choice. Dixons ensured that the accepted offer was brought speedily to contract exchange and completion
During this process Dixons kept us regularly informed of progress. They were very helpful on the post-offer process. We would certainly use them if we were to move house again.
MartinRS · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience working with us. It was our pleasure to help you sell your home quickly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rated Dixons Sales Team (Selly Oak) 6-star (120%) instead of 5-star. They had done wonderful jobs so amazing of handing over keys for seller and buyer at the same day and the same time. Especially thank for Claire who is Sr Branch Manager, she did great jobs and helped 2 clients to resolve the chain transaction problems. Apart from THANK YOU, I must say SORRY to her as well. I gave lots of impolite stress to her. She finally achieved and met the deadline. Heartfelt thank for her team working. Professional and Wonderful jobs. Well Done!!!
OLIVER · 2 April 2026
Agent replied · 16 April 2026
"Thank you for your glowing review and recognising the hard work of our team at Dixons Sales Team (Selly Oak). We're delighted that we were able to make your experience with us so positive and seamless. Special thanks to Claire, our Senior Branch Manager, for going above and beyond to resolve any issues and meet deadlines. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience renting through Dixons Sales and Lettings Agents Selly Oak. Sophie was professional, helpful, and quick to respond throughout the whole process. She made everything simple and stress-free. Highly recommend!
Ajuwon · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have bought a house via Dixons, Claire and Amy were brilliant through out all the process.
They provided very good services I am so glad to to deal with them
Hanafi · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Dixons and trusting us with your home purchase. We are thrilled to hear that Claire and Amy provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was thoroughly impressed by the service provided by Jess, she was efficient, communicative and professional through the whole process. If I am ever looking for a property to rent again, Jess will be my first point of call. Thanks Jess!
Sam · 12 December 2025
Agent replied · 26 December 2025
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Jess provided you with top-notch service. We look forward to helping you with your future rental needs. Let Jess know if you need anything else in the meantime. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe sale of our property was quite lengthy with several challenges encountered on the way. This resulted in being quite stressful and often felt like being on a roller coaster. However, at each point Jan, Claire were always there on hand to provide objective and helpful guidance, provided ongoing updates that provided clarity and allowed us to move forward in a positive light. Looking back there were often times where we would have made rash decisions had it not been for the professionalism given by Jan and the team. Thank you!!
Anil · 23 August 2024
Agent replied · 29 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Anil! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I found ourselves in a bad situation with a previous mortgage advisor (from a different estate agent company) through no fault of our own and after our offer got accepted on the property. After being recommended Preet, we gave her a call and she managed to fit us in last minute and managed to get us through the process again and further. Throughout the whole process, she has made it seamless and always made us feel comfortable. She is friendly, professional and knowledgeable and honestly don’t think we would’ve been able to complete without her assistance. Her help has been nothing short of appreciated! Thanks for all your help Preet and would definitely recommend Preet as your mortgage advisor. Abbie & Luke.
Abbie · 14 May 2024
Agent replied · 13 June 2024
Abbie Duffield many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie has been very helpful finding me a property. Can't thank her enough, very professional and reliable with keeping you updated with information with next steps! Thank you Sophie
Ashleigh · 18 January 2026
Agent replied · 25 January 2026
Thank you for choosing us! We're thrilled that Sophie provided you with top-notch service and professionalism through your property search. We appreciate your trust! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons is highly recommended of its sales and letting services, especially Claire & her team are absolutely professional and helpful.
Kan · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We strive to provide excellent sales and letting services and we are thrilled that Claire and our team were able to help you in a professional and helpful manner. It means the world to us to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleClaire, Becky and the rest of the team have been fantastic. The pictures were taken quickly, house on the market and sold the following week. In the middle of this I was on the phone and email with constant updates from the team.All questions got answered by phone call or email as soon as they had the answer. Nothing was too much trouble. Once again thank you.
Sonia · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your glowing review! We are thrilled to hear that you had a smooth and successful experience with our team. We strive to provide excellent service and constant communication to ensure that our clients are well-informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Dixons have been utterly amazing. I cannot fault them. Jan has been there to help from the point of sale to the completion. She has gone above and beyond, has always called me at the end of the day to update me because she knew how anxious I was. If you want an estate agents who actually wants to sell your house then choose Dixons over all the other agents in Bournville.
BaBaPlays · 25 June 2024
Agent replied · 24 August 2024
Thank you for your kind words about Jan and our team at Dixons. We are thrilled to hear about your positive experience with us. Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an issue with getting a deposit released for the rental on a property, where it was taking a significant amount of time to resolve, despite numerous phone calls and emails. That was until Corey was assigned to the case and with his help, the deposit has now been released!! He was very responsive to emails and worked hard to resolve the issue I was having! Thanks Corey!
Scott · 2 October 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review Scott! Thanks for your thoughtful comments about Corey and our Selly Oak team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to say a big thank you to the team at the Selly Oak branch of Dixons. They made the whole process of buying our first home a whole lot easier and will definitely be returning to Dixons in the future. Special thanks to Amy, Claire & Becky who were always on hand to help with any questions/concerns we had and guiding us along the journey.
Tom · 23 October 2024
Agent replied · 9 November 2024
Hi Tom,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Amy, Claire, and Becky were able to make your first home-buying experience easier. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a property to rent and I had a week to find one.
I came across a property offered by Dixons agency and set up a viewing. I met Tayla Mansell- an agent working there, which showed me couple more properties. One of them was exactly what I was looking for!
I am so thankful to Tayla for the unconditional support she provided to me throughout the process of renting the house and made the whole process so smoothly. I definitely recommend Dixon agency and especially the help of Tayla!!
Ana · 14 February 2024
Agent replied · 13 June 2024
Thank you for the fantastic 5* review, it is great to hear you would recommend us and I would like to wish you the very best for the future Ana. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to thank Ryan for a refreshingly prompt and transparent service. Renting can be a complicated business but Ryan has really gone above and beyond for helping me secure a property. Has really put my mind at ease! Would recommend.
Gabriel · 19 August 2025
Agent replied · 9 September 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA big huge thank you to Jan, Becky, Claire, Amelia and Amy at Dixons Selly Oak. I have bought and sold through this branch on many occasions, and each occasion, always a great 5* service. Staff are super friendly and always prompt with following things up. The reception you get is very welcoming, the staff treat you like they're own personal friends, but always with professionalism. Thank you everyone, keep up the good work and stay exactly as you are.
Ajit · 15 January 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy and Becky were very helpful throughout the buying process, keeping us up to date on the latest developments and swiftly chasing queries for us. Highly recommended!
Joanna · 19 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words and recommendation! We take great pride in providing exceptional service and we are thrilled to know that Amy and Becky were able to assist you with your purchase. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter approaching several estate agents to help find me a rental property I spoke to Taylor. Taylor went above and beyond and found me a property exactly where i needed and what I was looking for. She was extremely proffesional and kept me updated at all times. I was about to give up my search until I spoke with Taylor not all super hero's wear capes. Thank you Taylor
Martin · 6 June 2024
Agent replied · 13 June 2024
Hi Martin, thank you for sharing your positive experience with Taylor. We are delighted to hear that she was able to assist you in finding the perfect rental property. Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Dixons have been great! I can’t thank them enough for all their help during my first time buying a house they made it a breeze! I would definitely recommend them to everyone, big shout out to Claire & Becky they have been amazing! Thank you so much again for all your help 😀 …
Emma · 1 December 2024
Agent replied · 8 December 2024
Thank you Emma for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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