Trusted Agent profile ยท Birmingham
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406 reviews across 1 platform
848 Bristol Road, Selly Oak, Birmingham, B29 6HW
Dixons's office in Birmingham, at 848 Bristol Road, is rated 4.7 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleGreat service! Super knowledgeable, efficient and friendly. Daniella Lawmon and Barry Wilson are experts in their different areas and very responsive!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat friendly and informative service,was a quick and easy process.
Tyler, thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDavid showed us around the place and helped us through the process with applying to rent a property, great service.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat time with Tim, Selly Oak. Answered all of my questions and was excellent to work with
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis agent is very helpful .
Thank you!
5/5
GoogleReally helpful service, recommending housing as per preferences and keeping on top of the housing market. Especially helpful to have someone specifically assigned to your case, to enable you to keep in contact with one person and update accordingly.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
Googleless than 12 weeks from valuation to completion, just gave them the keys and they did the rest
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally good service, especially from Becky and Barry
Thanks for the wonderful 5* review Adora! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Dale, Nick, Jan & Krystal. Communication couldnโt have been better. Thanks all ๐ โฆ
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleTeliah provided me with great service and very nice and competive woman! I recommend!
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
5/5
GoogleBrilliant communication with Claire, very helpful and quick responding
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
Googlevery poor service . never answer mails. delay or never complete maintenance. no lease renewal. AVOID
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team have kept me up to date at each step of the way right through to a successful sale. Professional and friendly at all times.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHappy with the service Jan provided! Worked hard and always kept me in the loop.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally wonderful service.
Thank Jackie for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIn the last 15 years dixons have taken care of 3 moves for me and each time they are highly professional and very friendly and helpful in every way. Will always use dixons thank you
Hi Mick, Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)
5/5
GoogleExcellent approach and professional services, the best agents in the zone with no doubt
Thank you for taking the time to share your experience and for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GooglePretty quick in arranging a viewing. Answered all questions. Good experience in viewing.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
GoogleAvoid. They can mislead you on purpose. Also they will not communicate your offer back to the seller, which as far as I know, it's not legal.NegativeResponsiveness, Professionalism, Value
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleGood luck trying to get your deposit back. Been waiting since November '19 to get my deposit back still Waiting. Even the landlord is fed up with Dixon's. Find a property elsewhere.
I am sorry if this has been your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott (Customer Relations Team)
5/5
GoogleVery friendly, super efficient. Helpfully informative throughout our sale. Excellent service.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service from David, move went smoothly ๐ ๐ โฆ
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleLovely staff. Very informative.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Estate agent, Tulsa, was really good at communication, always made time for us when we wanted to go for other viewings etc. Can't recommend him/ Dixon's enough
Dear Toby, Thank you for the 5 star review. I will share your kind comments wit Tulsa and the entire team at the Selly Oak branch. Kind Regards, Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Gold.
