Trusted Agent profile · Birmingham
★★★★★
406 reviews across 1 platform
848 Bristol Road, Selly Oak, Birmingham, B29 6HW
Dixons's office in Birmingham, at 848 Bristol Road, is rated 4.7 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleCalled Dixons when I needed advise and guidance, Daniella answered the phone and was extremely helpful and gave great service, would highly recommend!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleMet tayla at the property great knowledge and really understood what I needed really nice woman Thankyou for your help
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWas shown a property by Ryan he was lovely and explained everything in detail. Good communication.
5/5
GoogleIT IS A GOOD TEAM. DO THINGS IN A PROFESSIONAL AND RESPONSIBLE MANNER. THE GOOD THING I REALLY APPRECIATED WAS THAT THEY NEVER CAME LATE ON ALL THE VIEWINGS.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI was shown around a property by Georgia that really caught my eye. Since then I have gone through Dixon's for everything and the process has been incredibly easy with all my questions being answered quickly and any issues or difficulties being swiftly resolved. Would absolutely recommend to people!
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
GoogleThis agency is very bad deal they were cancelled last minute my two appointments I waited my two days and never go with this agent again 👎🏼👎🏼👎🏼👎🏼 …
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI been looking to buy my first home and met Nick Shaw in the process. He is been really helpful , friendly and professional . highly recommended.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been renting through Dixons for nearly 4 years, only had to contact them a handful of times to report a repair. Dal Bains always responds quickly and keeps us updated until the work is completed.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team were great and made the process of buying our first house a smooth and pleasurable experience. They helped us with problems that arose on the way, going above and beyond to help us. Big shout outs to Georgia, Paul and Ilan. Would highly recommend!
Thank you Simon for your amazing 5* review and kind words of our dedicated team. It is great to see that they went above and beyond your expectations and that you would recommend them. Best wishes, Lucy.
5/5
GoogleTim Reynolds from the branch and Dal at Warwick PMC have been brilliant since taking us over as tenants - they're very responsive, always on hand to help and sort any issues quickly. Thanks both!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleWell i called about a viewing. Tell them what I do. Get told I earn to little even if I have well enough and just get cut off twice before I get a word in. I get the money but I don't get the ignorance.
Kimky, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleDawn at pmc for selly oak is amazing!! Always answering the phone happy, always going above and beyond to help Keep it up bab
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery good communication between me and them. Very quick on getting back to us with information in repairs
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very efficient service from Dixons. Excellent team, very helpful and communicative. Arranged a sale at above market price within days of the property going on the market and kept all parties informed of progress. Proactively chased things along and enabled a smooth completion. Thoroughly recommended. Thanks
Penny, thank you for your kind comments. Your 5* rating and recommendation is very much appreciated. Best wishes, Mark
5/5
GoogleIn the process of purchasing a house through Dixons and everything was made so easy. Georgia showed me a few houses and was absolutely excellent, she was so helpful. Would definitely recommend using them to buy or sell a housePositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleCouldn't have been more helpful especially as we got closer to exchange of contracts. Really felt they were on our side.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuper friendly Tim and Taylor who were efficient from start to finish of the process. Would definitely use services in the future.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleI was shown around a flat on Monmouth Road by David. He was thorough and professional and able to answer all my questions.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have worked with DIXONS for many years. I have purchased properties through DIXONS and also sold properties through them. I can not fault the company. Great Service! The team are hard working and most importantly honest. I am sure those of us who have moral values and ethics would chose to go to a honest company rather then a cheap company. You get what you pay for! I hope to continue many more years of a wonderful working relationship with Dixons. Continue doing what you do best guys. Keep it up.
5/5
GoogleGood experience as a renter. Answered my questions, good communication, easy-to-use systems.
Thanks Sarah for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleOverall, the sale of my property went through quite quickly (maybe not as fast as I hoped but not desperate). The staff all responded to any and every question rapidly and were very helpful and knowledgeable. Really, I can't fault the effort by the team.
Thank you Stuart for your kind 5* review for our local Dixons team. I am please to read that overall you found our team helpful and knowledgeable. Kind regards, Scott
5/5
GoogleTim Reynolds and Riegan Nash give me outstanding service. Their arrival in the Lettings Business at the Dixons Selly Oak branch has transformed the lettings managment service I receive for my property.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat service, would definitely recommend for anyone selling their property
Wayne Mills thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleLeft my wife and I homeless. Search by 1 star reviews for how disgracefully they treated us. Avoid like the plague.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Gold.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
