Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 4/5
The Trusted AgentGood service, polite Agents
Agents and staff at Whitley are very helpful, polite, courteous and friendly. Whitley gave good advice regarding the offers received; drawing our attention to a variety of criteria and potential positives and negatives. Unlike some estate agents they were not focussed solely on the highest offer. We were able to trust Whitley to represent our best interests throughout the whole process; we never questioned their integrity. Whitley work on a one-off fee basis; they will continue to market and support buying/selling for the agreed fee, regardless of timescales. Despite an unusually lengthy process (through no fault of Whitley's), we never felt pressured or rushed.
Chris · 20 April 2016
★★★★★ 5/5
GoogleBest estate agent to deal with, friendly and professional staff...
H · 20 March 2024
Agent replied
Thank you for your feedback - we really appreciate it :)
★★★★★ 5/5
The Trusted AgentI would work with R Whitley & Co again, and I can recommend their services.
Thank you to R Whitley & Co for the services provided so that I can purchase my flat. Your professionalism in resolving issues that came up during the negotiation was constructive for ensuring that the exchange of contracts went through as planned. I am now looking forward to completion so that I can move into the flat. I have been impressed, especially when compared with my experience working with other estate agents in West Drayton. I would be very pleased to work with R Whitley & Co when I require the services of an estate agent in the future.
Mark · 20 January 2016
★★★★★ 1/5
GoogleEXTREMELY POOR SERVICE - STAY AWAY !!!
I would like to highlight this company is a complete and utter waste of time, i have been trying to deal with Stephen L Whitley who is a senior partner in this company (commercial dept) and all he has …
M · 19 November 2016
Agent replied
We are disappointed to have received a review of this nature.
No formal instruction was received or accepted to market these premises to let. No fees were charged and for various reasons the decision was taken by R Whitley & Co not to pursue the potential instruction.
★★★★★ 5/5
The Trusted AgentSale of two adjoining properties in Hayes, Middlesex
We cannot praise the excellent service received from R. Whitley & Co. highly enough. All the staff have been friendly, efficient and extremely helpful throughout the whole procedure. Our situation was made more difficult in that we live at the other end of the country but nothing was too much trouble for the members of the team in dealing with the "hiccups" along the way..
We have no hesitation in recommending R. Whitley & Co. as first class agents.
Brian · 25 January 2016
★★★★★ 5/5
GoogleI bought a property sold by R Whitley and had a really good experience with them from the start till the completion. …
Syahidi · 20 March 2023
Agent replied
Thanks so much for your review Syahidi and we hope you enjoy your new home!
★★★★★ 5/5
GoogleI was a tenant in Longord and R.Whitley Agency staff was very nice and very professional. Thank you Alex, Mark, Jyan and Chris for being helpful and professional.
Carlo · 19 November 2018
★★★★★ 5/5
GoogleGreat service. We were kept updated frequently through phone calls or emails. They also liaised with solicitors when needed and updated us even when we hadn't required them of. House purchase went smoothly. Would recommend to everyone and would use them again in future.
Shalina · 19 November 2018
Agent replied
Thanks for the feedback Shalina - we are pleased to hear that you were pleased with our service! We look forward to seeing the fruits of all your hard work over the last few months soon :)
★★★★★ 5/5
GoogleR Whitley & Co have been fantastic. Their services are smooth and flawless with a great deal of understanding. Couldn't recommend them enough (Alex in particular)
Hamzah · 2 November 2022
Agent replied
Thanks for your feedback Hamzah and for your custom over the last few years. It has been a pleasure!
★★★★★ 5/5
The Trusted AgentGreat service, highly recommend!!!
R Whitley and Co helped with the sale of our property. They were always willing to help and were able to answer all our questions regarding the sale of our property.
We were always kept up to date with progress, what was happening and they always got in touch with us with any questions from the buyer straight away.
All the staff are friendly, welcoming and always willing to help, I could not recommend them highly enough.
Kelly · 11 November 2016
★★★★★ 5/5
GoogleYou honestly could not meet a better bunch of chaps to deal with including the lady answering the phone. Professional through and through, If you are selling or buying do not hesitate to let R Whitley & Co deal with it.
Gary · 31 July 2019
Agent replied
Thank you for your review Gary and wish wish you every happiness for the future!
★★★★★ 5/5
GoogleFrom the outset R Whitley were professional, friendly and helpful. Quick to answer any questions and a pleasure to work with. We are indebted to the whole team for making the process stress free. Highly recommend them.
Sam · 4 December 2020
Agent replied
Thank you for using us George and we wish you all the very best in your new home!
★★★★★ 5/5
GoogleWould highly recommend this estate agents. Truly professional from start to finish. Always keep you up to date, and call back quickly. They sold my flat in June and more recently my parents home. Both experiences were handled extremely well.
Claire · 24 December 2019
Agent replied
Thank you for your review Claire and it was a pleasure selling both your own and your Parents' properties. We wish you both every happiness in your new homes :)
★★★★★ 5/5
The Trusted AgentThey bend over backwards to make your life easier
We had a great experience working with R Whitley to sell our flat. They were knowledgeable about the area, not pushy, personable, polite and realistic about the market at all times. They were also available when needed and competitively priced. We were very lucky to be in their good hands.
They work on a shared commission basis, so there's no internal competition shown to the customer. They are all willing to muck in, when necessary.
RR
Rebecca · 23 January 2017
★★★★★ 5/5
GoogleExcellent estate agent in West Drayton!
Vladimir · 20 March 2024
Agent replied · 30 July 2023
Thank you for your review Vladimir!
★★★★★ 5/5
GoogleFriendly and trustworthy staff. Efficient service.
Diane · 20 March 2024
Agent replied · 30 December 2023
Thanks for your review Diane!
★★★★★ 5/5
The Trusted AgentI sold my flat in 10 weeks in 2014-2015 and that it is just thanks to the excellent service I received from Whitley. They kept me informed all the way through the process and their professionalism was outstanding. I fully recommend this Estate Agent.
Laura · 6 February 2015
Agent replied · 7 February 2015
We are so pleased to hear that you found our service to be excellent. We always strive to keep our clients fully up-to-date right the way through the process of selling their home so it's great to hear you found the same to be true. Wishing you all the very best for the future!
★★★★★ 5/5
The Trusted AgentHelpful, informative and efficient throughout process. Couldn't thank them enough!
Went above and beyond to help us buy our property. Couldn't more grateful for the time and effort Mark spent to make this happen.
Thank you :)
RS · 9 February 2017
★★★★★ 5/5
GoogleMy experience was really good from the moment we started speaking to them. They made sure we were kept in the loop throughout the process and helped move things along where they had the knowledge to.
Thanks for all your help!
Ciara · 19 November 2018
Agent replied
Thank you for your review Ciara and you are very welcome! All the best in your new home from everyone here at R Whitley & Co
★★★★★ 5/5
The Trusted AgentSeller
I have used R Whitley on a number of occasions to sell property and have always found them helpful and professional throughout the process. The most recent sale although took some time more down to market conditions. Throughout I always felt informed and supported, once an offer was made I was regularly updated with where we were within the process.
If I had need to sell another property I would use R Whitley again.
Neil · 4 May 2017
★★★★★ 5/5
GoogleFully recommend R whitley & Co, sold my house for me in December, totally professional from start to finish.
Debbie · 20 March 2023
Agent replied
Thanks Debbie - it was a pleasure! Thanks for choosing R Whitley & Co :)
★★★★★ 5/5
GoogleGreat service. Very efficient. We were kept informed throughout the process of selling our property. Thoroughly recommended.
Christine · 20 March 2023
Agent replied
Thank you for your review Christine and for your recommendation! We appreciate you choosing R Whitley & Co :)
★★★★★ 5/5
GoogleFrom start to finish I have found Whitley and Co superb and a real cut above the rest. They offer excellent advice and really keep a notoriously slow process progressing as fast as possible. I fully recommend them.
Graham · 19 November 2018
Agent replied
Many thanks for your feedback Graham - and thank you for choosing R Whitley & Co!
★★★★★ 5/5
GoogleEveryone at Whitley are fantastic I had a problem sale with the on going chain and Marc gunton was an absolute star nothing was to much trouble would recommend them to anyone
Thanks again
Karen imeson
Karen · 19 November 2019
Agent replied
Thank you for the lovely feedback Karen. You're right, Marc is an absolute star :) Wishing you every happiness in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
