Trusted Agent profile · West Drayton · Middlesex
Verified
★★★★★
485 reviews across 3 platforms
Estate House, 40 Station Road, West Drayton, Middlesex, UB7 7DA
R Whitley and Co's office in West Drayton, Middlesex, at Estate House, is rated 4.7 out of 5 across 485 reviews on three platforms, including 340 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ...Read all 69 from sellers
As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ...Read all 41 from buyers
PROFESSIONAL COMPETENT RESPECTFUL I am very pleased with R.Whitley & co They kept me informed at all times, Advised me when needed to, I feel I can ...Read the review from landlords
Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ...Read all 3 from tenants
Ronald Whitley founded R Whitley & Co in 1938 with a clear objective to provide an unrivalled, professional property service based on integrity and honesty. Over three quarters of a century we have not only successfully achieved this but have become one of the longest established, highly respected and leading firms of Chartered Surveyors & Estate Agents in Middlesex. R Whitley & Co is a fully independent family business with prominent offices in the centre of West Drayton. As a general practice agency we offer a broad spectrum of property services. We are passionate about property and are confident that our blend of traditional values coupled with continued investment in modern technology provides an unrivalled property service. We look forward to being of service to you.
The Trusted Agent 2026 results for R Whitley and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
R Whitley and Co West Drayton won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish I have found Whitley and Co superb and a real cut above the rest. They offer excellent advice and really keep a notoriously slow process progressing as fast as possible. I fully recommend them.
Many thanks for your feedback Graham - and thank you for choosing R Whitley & Co!
5/5
GoogleI cannot believe the one and only negative review I have just read about Whitleys. This has not been my experience. They are the best estate agents around - don't take my word for it. Try their service and you will see how good and professional a company they really are. Clear, honest, transparent and fair. Give them a call and you will make your own mind up upon first contact!
5/5
FacebookVery accommodating agent and pleasant too. Very prompt in communicating and updating of what’s going on especially Marc Gunton.
5/5
The Trusted AgentThank you!
I would like to say thank you for your help and professionalism dealing with my mum's sale. It's been a pleasure to have your services and I would recommend you as a great, well organised team of estate agents.
Thank you Rosie! On behalf of my team it was an absolute pleasure and we are all delighted that we met your expectations! Thanks for the business and all the best!
1/5
GoogleA big liar and cunning agent. I wouldn't have dealt with them if I knew they will play games
Hello there - we are sorry to hear this feedback. We don't recognise this alleged behaviour but would of course like to know both who you are and what property it relates to so that we can look into your concerns. We look forward to hearing from you - please contact us at jonny@rwhitley.co.uk
5/5
The Trusted AgentVery satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly and efficiently responding to my email inquiries. Highly recommended property agent!!!
We are really pleased to hear that you were happy with the service that you were provided during the rental process. Great to hear that you would also highly recommend us! Our Property Management Department will now be your point of contact if you have any queries so please don't hesitate to contact either Chris, Alex or Gyan at any time.
5/5
The Trusted AgentVery happy with the excellent service and helpfull in any matter.
We would like to thank you for the excellent service from beginning to end. We hadn't sold a property in the UK before and you supported and guided us through the whole sales process. Communication was always very good and informative. And we would also like to thank you big times for going the extra mile. This is really appreciated and not taken for granted! Thank you!
5/5
The Trusted AgentOld Fashioned 5 Star Service!
I can’t rate this company high enough their professionalism from the beginning under difficult circumstances was amazing and all the way through this first time sale they have guided us with curtesy and understanding.
Dear Paula. Thank you for your kind feedback. I am delighted to hear that you rate our business so highly. The Partners and staff all work very hard to offer the best possible service and I am pleased to hear that we have met your expectations. I wish you all the best and thank you for the business.
1/5
Googleworst estate agent i have even seen, no work ethics
Hi Arveen, we can't find you on our database so it would be really helpful if you could get in touch with more detail as to why you feel like this. We're always keen to improve the service we offer. Please e-mail jonny@rwhitley.co.uk - hope to hear from you soon.
5/5
GoogleCurrently renting the house from them , good customs service
Thanks Bogdan - you know where we are if you need us :)
5/5
GoogleThe sales team at R Whitley’s are excellent. We received great advice from the outset and the support throughout the sale was second to none. Can’t thank them enough!
Thank you for your review Stephanie and we are so happy to hear you were pleased with our service. Thanks for choosing R Whitley & Co!
5/5
The Trusted AgentHighly professional, helpful and friendly
"Whitley's were an absolute pleasure to deal with and we're always on hand to assist with any queries and to give advice , which took the all stress out of selling my property"
So pleased to hear that our services helped take the stress out of the sale of your property. Thank you for the business!
5/5
FacebookThey have a very good local knowledge. Their service is very skilled and professional. They are part of the local community. Not a big anonymous chain of estate agents.
Thank you for your recommendation Deborah ??
5/5
GoogleExcellent service, great professional team. Helpful, reliable and friendly. Would recommend to anyone looking to rent a property, dare to say the best in West Drayton Thanks for your help
Thank you for your review Vera - hope you enjoy your new flat! Any problems at any time then just let us know :)
5/5
The Trusted AgentWe are very happy with the professional and prompt service from RWhitley’s. They made the buying process very easy and were very helpful in smoothing out any potential issues with the purchase.
So pleased to hear that my team offered you a professional, prompt and helpful service. Best of luck with the renovations and we look forward to seeing the results in years to come! All the best.
5/5
GoogleTop service, friendly staff, quick response and delivery.
Thank you for your review Andrius!
5/5
GoogleCannot fault team at Whitley. Efficient, friendly and considerate during a difficult sale. Would recommend to anyone
Thank you Bernadune - it's been an absolute pleasure working with you and we all hope you are very happy in your new home :)
5/5
GoogleEveryone at R Whitley & Co is 1st class. We have been using this company for many years. It really is a 5 star operation.
Thank you for your review Mike and we appreciate your continued business!
5/5
GoogleVery good communication from the whole team, good at getting updates and following things through all the way to completion.PositiveProfessionalism
Thank you for your review Jawad and we wish you all the very best in your new property!
5/5
GoogleHandled the sale of my property professionally and efficiently. Pleasant to deal with and kept me informed with the process.
Thanks Stuart and thanks for choosing R Whitley & Co!
5/5
FacebookThey know the area inside and out, they are very friendly and have a personal touch to their service, all of which is disappearing in an online world.
Thanks so much for your recommendation Jo - we really appreciate it! ??
5/5
FacebookGreat company to rent through and to buy with. Still has a lovely family feel to it and couldn’t have asked for a more personal or professional service.
Thank you so much for your feedback Amy - hope you have settled in to your new home! ??
5/5
The Trusted AgentVery helpful when dealing with the sale of our house. Supportive in terms of explaining process' involved with marketing and sale. Always available and happy to answer any questions throughout.
Great to hear that you found us to be supportive throughout the process of selling your home. We understand that it's not something our clients do every day and so providing the benefit of our experience is a key part of the service we offer. Enjoy your new home!
1/5
GoogleThey are not professional at all. We sold the house thurogh them from start to finish was handled badly. Marc behaviour was so unprofessional.
Thank you for your review Behnaz and we are sorry to hear that you feel this way. It would be very unprofessional for us to detail your private backstory to this sale (which gives context to this review) in such a public forum and therefore we invite you to discuss any grievances in private with us. Please get in touch to arrange a meeting. The only comment that we would make is that the other owner of the property has left a very positive review of our services here on Google.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
69 reviews from sellers, rated 5.0 out of 5 on average. For example, Sandra wrote: "Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ..."
41 reviews from buyers, rated 4.9 out of 5 on average. For example, Adam wrote: "As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Kamil wrote: "Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ..."
Yes. R Whitley and Co won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, West Drayton branch at EA Masters 2021.
