5/5
GoogleAbsolutely great experience. Will recommend to others. Thanks to whole team. 👍 …
Agent replied · 20 March 2026
Thank you Praveen, it has been a pleasure working with you!
Trusted Agent profile · West Drayton · Middlesex
Verified
R Whitley and Co West Drayton reviews
★★★★★
485 reviews across 3 platforms
Estate House, 40 Station Road, West Drayton, Middlesex, UB7 7DA
R Whitley and Co's office in West Drayton, Middlesex, at Estate House, is rated 4.7 out of 5 across 485 reviews on three platforms, including 340 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers69 reviews
Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ...Read all 69 from sellers
Buyers41 reviews
As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ...Read all 41 from buyers
Landlords1 review
PROFESSIONAL COMPETENT RESPECTFUL I am very pleased with R.Whitley & co They kept me informed at all times, Advised me when needed to, I feel I can ...Read the review from landlords
Tenants3 reviews
Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ...Read all 3 from tenants
About R Whitley and Co West Drayton
Ronald Whitley founded R Whitley & Co in 1938 with a clear objective to provide an unrivalled, professional property service based on integrity and honesty. Over three quarters of a century we have not only successfully achieved this but have become one of the longest established, highly respected and leading firms of Chartered Surveyors & Estate Agents in Middlesex. R Whitley & Co is a fully independent family business with prominent offices in the centre of West Drayton. As a general practice agency we offer a broad spectrum of property services. We are passionate about property and are confident that our blend of traditional values coupled with continued investment in modern technology provides an unrivalled property service. We look forward to being of service to you.
Awards
The Trusted Agent 2026 results for R Whitley and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
R Whitley and Co West Drayton won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, West Drayton branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
Google5/5
GoogleTony Birch, and the rest of his team were amazing throughout the whole process of me buying my first home. I can not thank them enough! Would definitely recommend them. Thank you all so much <3
Agent replied · 30 December 2023
Thanks so much for your review Alanis - we hope you enjoy your lovely new home!
5/5
GoogleVery helpful. The process was smooth
5/5
The Trusted AgentExcellent and professional service.
My husband and I would happily recommend Whitely! They were very friendly, professional and efficient. Thank you for making an often labourious process relatively straight forward.
Agent replied · 15 June 2015
Thank you Helen - we really appreciate you taking the time to review our services and are so pleased that you would recommend us to others.!
5/5
GoogleBig thank you to Marc and all at R Whitley. Great efforts and support from beginning to end. Highly recommend. 😃 …
Agent replied
Most welcome Mr Von Versen - we hope you are very happy in your new home!
5/5
GoogleSo impressed with R Whitley & Co. They've been so professional, honest and I wouldn't hesitate to recommend them. We had some deadlines with renting our property which it would have costed us some money but they have been so efficient and responded quickly making the process easy for us. This is the 3rd time we've had to work with them and have nothing but good to say about them!
Agent replied
Thank you for the review Paulina - it's great to hear that our service has been consistent over the years!
5/5
GoogleWe have recently let a commercial property through R Whitley & Co and I would have no hesitation in recommending them. The service and advice provided by Chris Whitley and his team was always of the highest standard and demonstrated why they have such a good reputation in the area.
Agent replied
Thank you Richard - we appreciate your kind words!
5/5
GoogleWe had a very positive experience in selling our maisonette with R Whitley & Co, from a realistic valuation through to a successful completion, we were kept well informed during the process and would recommend.
Agent replied · 30 September 2023
Thanks you for your review and for your loyal custom over the years - we very much appreciate it :)
5/5
GoogleVery helpful staff, thank you especially to Tony Birch and Mary-Joy Kendall
Agent replied · 20 March 2026
Thank you Helen and we hope you enjoy your new home! Look forward to hand the keys over soon.
5/5
GoogleThe team at Whitley’s have been very professional and responsive during the sale of my late parents house. It has been a very emotional experience for myself and my sister as it was our family home for 60 years and they acted with great respect and sensitivity. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied
Thank you Linda, it has been an absolute pleasure :) Thank you for choosing us. All the very best from the Sale Team
5/5
GoogleReally amazing people and lovely to deal with. Would highly recommend
Agent replied · 20 March 2026
Appreciate your review Acton - enjoy your new home!
5/5
GoogleMr Mark & Mr Ben both are just awesome, very professional and highly knowledgeable, thank you so much for everything...
Agent replied
Hi Anubhav - we agree, they are!! All the best from all at R Whitley & Co
1/5
GoogleUnprofessional - employees call you during work hours and then get an attitude when you don’t pick up. They also get an attitude if you ask about property details which may turn out to be found on the website. Avoid if you don’t feel like dealing with rude people.
Agent replied
We are sorry to hear of your experience and this is not the standard we would expect you to receive. We would like to look into this. Would you be able to email jonny@rwhitley.co.uk with your name and which property it was relating to. Thank you.
1/5
GoogleI purchased a studio flat via this estate agency two years ago. They told me they knew the landlord very well, so I quite trusted them. I have never been told anything I need aware. After few months since I moved in, one day the neighbour …
Agent replied
Hi Dan, We are sorry to hear that your neighbour experienced flooding in their property that came from your flat a couple of months after you moved in. This was not an issue that we were aware of when we were marketing the property for … More
5/5
GoogleRecently sold our house through Whitleys, found the service provided to be outstanding and very professional. Kept us up to date with every stage of the process and were very quick to reply when we requested information. Would thoroughly recommend Whitley Estate Agents if selling your property.
Agent replied
Thanks Michael - we appreciate your review and hope you are very happy in your new home! You know where we are if you need us :)
5/5
GoogleWe have purchased a property through this agency and we were both blown away by the level of professional service we received. Highest recommendation from ourselves ! Mary-Joy and Tony are Superstars!
Agent replied · 30 July 2023
Thank you for your kind review Piotr - we hope you are very happy in your new home. You know where we are if you need our help in the future! Best wishes to you both from all the team :)
5/5
GoogleEveryone in the team at Whitley’s has been friendly and professional throughout the selling process. Communication was excellent, staff kept us updated and followed up on anything that needed to be done.
Agent replied · 30 September 2023
Thanks for your review Lucy - we are so pleased to have been able to help get you moved and we all hope you enjoy your new home!
5/5
The Trusted AgentR Whitley and Co have provided us with fantastic service on our purchase. Ben had kept us updated at every step and did a lot of the chasing on our behalf. Its been a pleasure dealing with Ben and the team at R Whitley and Co. Will be going to them for lettings.
5/5
GoogleI bought my apartment thru R Whitley & Co. It was a rough journey, but sales managers were assisting, responding, chasing and doing all they could to make it less painful. I dealt with 3 agencies before, R Whitley & Co are on a different level than all of them. Very helpful indeed. Thank You guys.PositiveResponsiveness, Quality, Professionalism
Agent replied
Thanks so much for your review and we hope you enjoy living in your new home. Do let us know if you have any questions!
5/5
FacebookI have used R Whitley and Co twice now, and they have been superb on both occasions. Rich and the team always provide consistent updates and are very good at what they do. I would highly recommend them.
5/5
GoogleWhitleys are a complete cut above all the rest. Professional, knowledgeable, experienced, friendly. They kept us informed and updated every step of the way, guiding us, providing help at every stage, as well as advising on what pitfalls to avoid. Every telephone call and every enquiry was answered. Brilliant. Sue Hardy
Agent replied
It was an absolute pleasure Sue - thank you so much for choosing R Whitley & Co and we wish you every happiness in your new home!
5/5
The Trusted AgentEfficient and professional
An excellent service from Richard with the particulars and valuation, followed by an excellent service from Ben with the sale and completion, particularly with the slight hiccup mid sale which almost derailed the process, but Ben managed to negotiate a new sale price acceptable to both parties. Thank you very much.
5/5
The Trusted AgentBoth a landlord and a seller
I was extremely pleased with the service from R Whitley and co, both as a seller and landlord. They always acted with care and professionalism in all our dealings. Jonathan was always helpful and available and my thanks go to all the staff. I would thoroughly recommend them. Ray R
5/5
The Trusted AgentFirst home purchase
The whole team has been excellent with all the purchases stages involved. Very professional through out! Big thanks to Ben who has been heavily involved with our purchase. Very quick to respond to emails and always making sure our purchase was stress free as possible. Would recommend and use again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about R Whitley and Co West Drayton
What do sellers say about R Whitley and Co West Drayton?
69 reviews from sellers, rated 5.0 out of 5 on average. For example, Sandra wrote: "Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ..."
What do buyers say about R Whitley and Co West Drayton?
41 reviews from buyers, rated 4.9 out of 5 on average. For example, Adam wrote: "As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ..."
What do tenants say about R Whitley and Co West Drayton?
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Kamil wrote: "Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ..."
Has R Whitley and Co won any awards?
Yes. R Whitley and Co won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, West Drayton branch at EA Masters 2021.
