Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentGreat service
Andy and his team were excellent from start to finish and were always super quick to pass communication to and from the seller. I wouldn’t hesitate to use them again. We dealt with numerous estate agents when putting in offers on other properties but dealing with James Neave was by far the best experience. All the staff were professional, friendly and genuine. The speed of communication and their ability to push through our questions to the seller and get fast answers was really excellent.
Gemma · 1 March 2023
★★★★★ 5/5
GoogleWe sold our share-hold property through James Neave. Due to additional parties and requirements it took longer than we had hoped but JN supported us through the whole process with kindness and professionalism. Amber and Andy will go the …
Chelsea · 8 October 2023
Agent replied · 16 April 2023
Thank you Chelsea, we really appreciate your review and hope you are enjoying your lovely new home x
★★★★★ 5/5
GoogleJames Neave were my managing agents for 3 years. Their communication has always been warm and prompt and they efficiently addressed any questions or concerns that I had during my tenancy. It seems rare to find reliable yet friendly managing agents in the current market but James Neave exceeded my expectations and ensured a smooth flow of comms between me and the Landlord, resulting in a positive rental experience all round.
Gabriella · 16 October 2025
★★★★★ 5/5
GoogleWould highly recommend James Neave to anyone looking for a property to buy/sell. Andy and Amber were very professional and always happy to help with any questions we had and the responses were very quick. Thank you to you guys for helping us find our next home!
Sam · 16 March 2023
Agent replied
Thank you Sam, sorry for slow reply but we really appreciate your review and kind words :-)
★★★★★ 5/5
GoogleThe whole team at James Neave were great. Everyone I dealt with was helpful and informative and communication was excellent throughout the process. A big thank you to Andy Davies is due for getting the deal over the line. Much appreciated.
Chris · 14 March 2025
★★★★★ 5/5
GoogleHighly recommend Andy and the team. From valuation to completion we were given regular updates. Our questions were quickly answered and nothing was too much trouble.
Alex · 1 September 2025
★★★★★ 5/5
GoogleA great experience end to end. James Neave were fundamental to getting our house purchase over the line, and in the short timeframe that they did. Bravo to Ryan and Andy.
Darren · 15 March 2024
Agent replied · 16 April 2023
Thank you Darren, we hope you are enjoying your lovely new home :-)
★★★★★ 5/5
GoogleAndy was superb from start to finish with our flat sale. He took a personal approach to it, pragmatically considered what our situation was and worked brilliantly and tirelessly with us to get the sale over the line. Thanks for all the support and help!
Simon · 16 March 2023
Agent replied
Thank you Simon, we really appreciate your kind words :-)
★★★★★ 5/5
GoogleVery easy experience. Our Estate Agent, Jordan, was great at both answering questions and following up with the other parties. Sale went through quickly which was fantastic as we were excited to move in. Organizing initial viewings was very simple and could be arranged at short notice. Overall a great experience with James Neave!
Oliver · 16 March 2022
Agent replied
Thank you Oliver, really appreciated :-)
★★★★★ 4.8/5
The Trusted AgentCouldn't ask for more
I can recommend James Neave estate agents with no hesitation whatsoever. I sold my flat through them and the whole process was handled with professionalism from start to finish. Andy and Amber in particular went above and beyond. Excellent communication, regular updates and feedback following viewings, as well as chasing solicitors. The price I was looking for was achieved and the only thing that slowed things down related to it being a leasehold property, so not much they could have done there. A* service. Thank you!
Susannah · 17 November 2022
★★★★★ 5/5
FacebookThe team at James Neave have supported us for many years now with their lettings management as well as property sales. In both cases, we were so grateful to Andy and his team. They were so professional and helpful, and quick to resolve issues. The level of the service we received has been exceptional. Always quick to respond, patient and provided a sense of calm and reason in often stressful and frustrating situations beyond our control!
They also have great knowledge of local situations. We will definitely use them again and would recommend their services whole heartedly.
Chisato · 17 November 2022
★★★★★ 5/5
GoogleWe had a great experience with James Neave when buying our first property, the team were so helpful and Andy kept us in the loop throughout the process. Thanks so much!
Amelia · 24 June 2025
★★★★★ 5/5
GoogleThis was the smoothest house transaction I have ever had. Communication with the agency was always timely, pertinent and useful. Andy and his whole team acted professionally and with an eye to detail during the whole process. Definitely an estate agency to be recommended!
Raymond · 16 March 2023
Agent replied
Thank you Raymond, it has been a pleasure working with you :-)
★★★★★ 5/5
GoogleWe used James Neave to sell our home in Chertsey.
We were not local, as had already moved to Scotland.
Ryan and Jordan provided us with a truly professional seamless service. Keeping the lines of communication open at all times, especially when there were a couple of hurdles to overcome throughout the process. Would highly recommend this company and team to anyone looking to sell their property.
Karen · 16 October 2025
★★★★★ 5/5
GoogleWe had a really good and positive experience, Ryan was really helpful throughout the process and Emily was also helpful, really pleased. Thank you both for all your help ☺️
Ella · 22 June 2025
★★★★★ 5/5
FacebookSold our house before it even went on the market. A bit more complicated as was a shared ownership home being changed to 100% for the new owner. James Neave was recommended as had experience with this. Housing association were unbearably slow at times, which held the sale up more than once, but Andy was great, always pushing to get things done. Now living in Cyprus, we would thoroughly recommend using James Neave to sell your property.
Angie · 12 December 2022
★★★★★ 5/5
FacebookWe have used James Neave to buy and sell several properties. They also oversee and manage our rental properties. We can Highly recommend Andy and team. They are helpful, responsive and a pleasure to work with. Will always go the extra mile for you. Well done team!
Lizette · 19 September 2022
Agent replied · 30 April 2023
Thank you so much Lizette, it’s always a pleasure working with you guys 😊😊
★★★★★ 5/5
Google100% recommend going with James Neave as they are a pleasure to deal with, Andy Davies was amazing, always had the right information for me and such quick responses to emails, all other staff I spoke to where very polite and Helpful.
Paige · 16 March 2023
Agent replied · 18 January 2025
Thank you Paige, we really appreciate your kind words :-)
★★★★★ 5/5
GoogleI have been in touch with James Neave for a couple of years as I had expressed interest in moving. Initially I dealt mainly with Ryan Wales, but later worked with Andy Davies as well. I used JN to sell my flat and found their whole service …
Grimdixon · 8 October 2024
★★★★★ 5/5
GoogleMy husband and I had a fantastic experience renting and selling our property with James Neave. Both the Selling and Lettings teams were a delight to work with, and Andy and Ryan went above and beyond to help us find a buyer for our flat …
Kate · 8 October 2022
Agent replied · 16 March 2026
Thank you Katherine, we really appreciate your kind words :-)
★★★★★ 5/5
GoogleWe used James Neave for the sale of our flat in Weybridge. Andy and his team were excellent throughout. Wonderful customer service, keeping us informed of sale progress and helping the process run smoothly. Absolutely recommend this personal and quality service.
Cassie · 16 March 2023
Agent replied
Ahh thank you so much Cassie, it was a pleasure working with you, please keep in touch :-)
★★★★★ 5/5
The Trusted AgentGreat service, would recommend
Andy managed our purchase from start to finish, regularly communicating with us, the sellers and our solicitors. Very considerate, kind and quick to respond to queries. Was very committed to chasing our solicitors throughout, and kept on top of what needed to be done. Would highly recommend James Neave's estate agents.
Isabelle · 19 January 2022
Agent replied · 2 March 2022
Thank you Isabelle, I hope you are enjoying your lovely new home :-)
★★★★★ 5/5
GoogleI bought my flat through James Neave nearly 8 years ago, and they were so efficient then, that when we came to selling it I knew they were the right people to instruct. In a market that was proving difficult to shift flats they found us a buyer in good time, and went truly above and beyond helping us to get it sold in our time frame whilst keeping us updated every step of the way.
Aside from this, they really are all such lovely, genuine and down to earth people ( Ryan kept coming back to our flat /calling back, time and time again for valuations over the years until we finally decided to sell, and Andy always picked up and called back whenever I rang with inane questions!) , that I really would recommend them to anyone, In a process that took months, there wasn't a problem to be had at any time, and I genuinely trusted them and the process the whole way through. We love the JN team, and when it comes to selling our new place, whenever that may be, we will use them then too!
Elly · 5 June 2022
★★★★★ 4.7/5
The Trusted AgentHighly recommend
The team at James Neave are the best I’ve experienced. Honest, not pushy, efficient, proactive. Everything you would like from an agent. This comes from top down, in the culture of the business.
Would only use Andy and James Neave if I was selling in the area again
Vanessa · 13 May 2022
Agent replied · 23 August 2022
Thank you Vanessa, this is really appreciated :-)
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