5/5
Bought a property via James Neave which completed earlier this year. Andy was always responsive to all my questions and queries, overall a great experience. Would use them again!

Trusted Agent profile · Walton On Thames · Surrey
Verified
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walton On Thames office, from every platform, shown as written. First names only.
5/5
Bought a property via James Neave which completed earlier this year. Andy was always responsive to all my questions and queries, overall a great experience. Would use them again!
5/5
James Neave sold out house
James Neave were great, very professional and managed to sell our house at near asking price quickly and in a difficult market. They kept us informed and up to date during the entire process. We bought, rented and sold our house through them and special mention to Andy Davies who has been our go to person throughout our time with them.
5/5
Karina at RMA is always incredibly responsive and helpful whenever I have made a maintenance or other request which has ensured that my flat has stayed in good repair and a comfortable property to live in.
5/5
Completed within a month and a half on a leasehold which is NOT easy!! Thank-you to Andy, Hannah and Jasmine for being really brilliant throughout the home-buying journey !
5/5
Ryan has been absolutely amazing and I can not recommend the team enough. Everyone we came across during our flat purchase was so helpful and lovely. Always checked in on us and made sure we were kept up to date with everything. Thank you so much for your professionalism and care.
5/5
The managed lettings team at James Neave in Walton on Thames is so helpful, responsive and reliable. I’ve been a tenant at one of their managed properties for a number of years and can honestly say they’ve been one of the best teams I’ve …
Thank you, we really appreciate your review and kind words.
5/5
Great experience, the whole team were super friendly and professional. Would highly recommend!
5/5
James Neave and especially Andy and Ryan have looked after my property welfare for over 10 years. From being a tenant, to purchasing then leasing and eventually selling. I can not fault their service and feeling like nothing is a problem that cant be solved.
Ahhh thank you Lorna, you are very kind and it’s been a pleasure working with you x
5/5
Andy, Clive and Jules are friendly, approachable and very professional. I am happy to recommend them
5/5
We received such amazing service from Andy at James Neave. The support that he gave us to market and sell our house throughout the pandemic was unprecedented. I have dealt with a lot of estate agents over the years but Andy was outstanding. …
Wow thank you Lisa, this is really kind of you to say and really appreciated. I hope you guys are well and enjoying your new home :-)
5/5
Andy and the team at James Neave are second to none. We went back to them to sell our home having originally purchased it through them so we knew the service was amazing and selling with them was just as easy. Amazing communication …
Thank you so much for your kind words Ryan, we really appreciate it :-)
5/5
Andy and the team at James Neave have been amazing. Great communication at all times and when we had a sale fall through they were straight back marketing our property and have been professional at every stage. We cannot recommend them highly enough.
Thank you Ali Nicholls, we really appreciate your kind words 🥰
5/5
Excellent service throughout
We bought a house through James Neave estate agent and couldn’t recommend the service enough. Andy dealt with our sale and he went above and beyond to ensure that everything went through smoothly and promptly. We highly recommend this estate agent.
Thank you Charmaine, we really appreciate your review. Best of luck in your lovely new home :-)
5/5
Highly recommended Estate Agents for lettings or house sale. Andy and the team at James Neave have made renting and selling a property completely stress free. They are always available and deal with any situation …
Ahh thank you Sharon, we really appreciate your kinds words ❤️
5/5
A big thank you to Andy and the team at James Neave. I bought a property through them and Andy was top class all the way through a very long and drawn out process due to my buyers solicitors being terrible. Great work and thanks !
Thanks Gavin we really appreciate your kind words and we hope your enjoying your lovely new home 😊 …
5/5
Received excellent, timely service throughout the buying process of my flat in Walton on Thames. Ryan and Andy were helpful with all my questions. Ryan also spent quite a bit of time with me looking at rental flats as I was also looking to rent at the same time.
5/5
Having tried different trading platforms, my last experience with Mr. Ethan Payne is the best ever, I traded with $500 and within a week I made a profit of $6500 and to my greatest surprise, I earned a very good profit and made my withdrawal successfully and directly to my bank account. So I recommend Mr. Ethan Payne's platform for effective trade to everyone.Contact him Via:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
5/5
Brilliant estate agents, we were the buyers yet Andy and his team were so understanding and accommodating. Always sound helpful and cheerful when you speak to the team. Great job guys!
Thank you for your review, we really appreciate it :-)
5/5
We’ve recently purchased our first home and Andy Davis has been nothing but so helpful through the process and very patient with us and very kind. I highly recommend this estate agents especially if your a first time buyer! 10/10
Thank you Chantel :-)
5/5
Rma are a reliable company and are willing to bend over backwards to help in and way possible. To make your stay absolutely prefect in every way. Many thanks to all the staff.
5/5
We just recently used James Neave to purchase our first property and they could not have been any better throughout! We dealt with Jordan who was always super quick to reply to emails/ email us, really friendly and extremely helpful getting things sorted. Will definitely be using again!
5/5
James Neave has provided us with excellent service from the very beginning in purchasing our new home. Andy has been very professional and responsive throughout the whole process, he has guiding us through each stage and kept us in the loop …
Thank you Funda, it was a pleasure and we hope you enjoy your fab new home x 😊 …
5/5
Andy Davies is very personable and does his best to achieve a sale at the best price and in the quickest timescale. Thanks so much for your help!
5/5
Hi I m very happy with andy. Every step he helped me. Whenever I called or mailed to andy he gave me quickly reply and I got satisfied reply from Andy.so he is …
Thank you Samir, I hope you are enjoying your lovely new home :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Yes. James Neave Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
Send James Neave Estate Agents a message.