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36 reviews from sellers · all 441 reviews
38 High Street, Walton On Thames KT12 1DE
36 reviews of James Neave Estate Agents's Walton On Thames office come from sellers, rated 4.9 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
36 reviews from sellers, from every platform, shown as written. First names only.
4.7/5
View AgentsHouse sale and purchase
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our park home. All the team at the Walton branch were able to answer questions if either Andy or Jasmin were out. We were anxious and feeling quite stressed prior to and on completion day, they helped and everything went so smoothly, would highly recommend James Neave they are the best.
5/5
View AgentsCan’t rate these guys enough!!!
James Neave sold my property with in a week, Clive and Andy were on hand 24/7 with help and advice as i had a few issues with the one i was buying, nothing was ever a problem. Communication was honestly brilliant, everyone in our small chain was kept in the loop. I can’t thank these guys enough for the pain free sale ⭐️⭐️⭐️⭐️⭐️ you guys are woth it! Thank You!
5/5
View AgentsGreat Team - Highly Recommend
We invited a number of local agents to value our property in 2022, some were quite simply out of touch of the market in regard to our unique house. Yes, some were quoting 'we can get you this price and that' yet we knew the market and wanted a fair sale price that reflected our house; so turned them down. Andy, from James Neave, just got it, got us, knew the local market from years of experience, arranged everything, including drone shots and the like. He and his team more importantly engaged with us professionally, managed the viewings, of which we had numerous in the pre-web advertising days, as well as when the house went live on the usual websites. This filled us with confidence that the sale price was right; we had a few offers, and Andy and his team secured the sale price we were happy with. Andy offered that personal service you don't often see, kept us fully informed and even sent flowers on my wife's birthday. I would highly recommend Andy and his team.
Thank you for your kind words Mark, it was a pleasure working with you guys and good luck with your new home x
4.9/5
View AgentsFantastic support & a pleasure to do business with
We first crossed paths with Andy from James Neave when we viewed a property in Ashford TW15 with a view to purchasing it. We decided against it, but had, in the process, met a very nice man! As a direct result of the minimal amount of time we had spent with Andy, we knew that we would want to work with him to help sell our property. Long story short, we almost sold our property and then decided not to. Throughout the process, Andy visited us and was friendly, warm and offered us advice when we asked questions. THEN, we decided to buy a property to renovate. When we needed help to get an estimated value of its worth after renovation, and no one else would help, Andy stepped up. He still didn't know for sure if he would secure business from us, but was wonderfully open to helping us. When we did finally buy the reno and sell it we didn't want to work with anyone else and we made absolutely the right decision. Andy and his team had the renovated property sold within 2 weeks of it being on the market and the sale completed within 4 months. For the duration of the selling process Andy was available to us on WhatsApp, phone or email to offer support and advice. He chased and chased and chased those solicitors and represented us so well. We could not have asked for a better estate agent to work with and support us in, what was, a stressful period of time. I would not hesitate to recommend Andy and his team and would be happy to speak to anyone who wants to know more about why I feel this way. Thank you James Neave!
Thank you so much for your kind words Sally, it was a pleasure working with you x
5/5
View AgentsOutstanding
This is the second time I've worked with James Neave. The first as a buyer and the second as a seller. On both occasions they have been outstanding to work with. Andy, Ryan and team are brilliant from start to finish. Honest, clear and great communicators. The process was handled extremely well and we appreciate all the help, support and guidance we received from the team. I'd highly recommend. Thanks team!
4.8/5
View AgentsSold Sold Sold
Firstly I would like to thank Andy & the team at James Neave for selling my home Andy came round & over a cuppa explaining how the process would work, timelines, fees & how he & his team would market our home Andy & his team used a professional photographer Josef Holmes, details like this really helped in the sale as they looked great, he also recommend us a local solicitor Our home sold within 4 weeks of going live, sonic you are looking for friendly professional team I would highly recommend James Neave estate agents
Thank you Matthew, we really appreciate your review :-)
5/5
View AgentsLove James Neave!
I bought my flat through James Neave nearly 8 years ago, and they were so efficient then, that when we came to selling it I knew they were the right people to instruct. In a market that was proving difficult to shift flats they found us a buyer in good time, and went truly above and beyond helping us to get it sold in our time frame whilst keeping us updated every step of the way. Aside from this, they really are all such lovely, genuine and down to earth people ( Ryan kept coming back to our flat /calling back, time and time again for valuations over the years until we finally decided to sell, and Andy always picked up and called back whenever I rang with inane questions!) , that I really would recommend them to anyone, In a process that took months, there wasn't a problem to be had at any time, and I genuinely trusted them and the process the whole way through. We love the JN team, and when it comes to selling our new place, whenever that may be, we will use them then too!
Ahhh thank you so much for your review Ellyn, love this!
5/5
View AgentsVery Happy Customer
From the moment i walked into James Neave office to enquire about putting my property on the market, i instantly felt at ease and at home. Andy met me with warmth and a lot of knowledge. This was the second agent I listed my flat with, after I had given notice to the first. Things moved very fast thereafter meeting Andy. Even before the flat went on the market we had viewings booked. As soon as it went on the market it was insane the interest that came through the door. Very quickly it was sold. Jordan my sales progressor was nothing short of amazing, patient, kind and a delight to work with. My buyers became difficult at times whilst I was going through the onward on my end and Jordan and Andy handled it with absolute grace trying to minimise as much stress as possible. We completed within the timelines I was advised and as hassle free as it could be. I cannot recommend James Neave highly enough or say good enough things. If you are thinking of selling your house, look no further becasue the experience is something you cannot buy in this industry but here you will be plesantly suprised. Thank you for everything Andy and Jordan and wish you all the best!
5/5
View AgentsFantastic service
Andy and his team went above and beyond with the sale of our property. The whole way through the very delayed process we were kept up to date with all relevant information, given advice and guidance, which we were so grateful for. We had previously listed our property with other local agents and did not get the same level of service as we did from all of the staff at James Neave. Thank you guys for everything.
Thank you for your review Hannah, we really appreciate it :-)
5/5
View AgentsGreat Service
What a service and breath of fresh air Andy Davis is from James Neave Estate Agents, we had a long and drawn out Probate to go through but Andy stuck with us continued to keep our purchaser up to speed and interested in the property. Nothing was to much trouble for him in fact a few of the things he did for us were well above his pay grade lol. In short if you need an agent who will look after you and the sales process Andy is your man. Thanks Andy for all your help and keep selling.
Thank you Ken, it has been a pleasure working with you guys and thank you for your kind words :-) Best Regards Andy
5/5
View AgentsProfessional agents with an approachable caring manner.
We were anxious about putting our house of 28 years on the market as we didn't know the process, we were kindly guided by Andy and Ryan , who are also supported by an amazing office team. We were updated regularly every step of the way. The whole process which we had dreaded ended up being a very pleasant experience which ran smoothly and the team at James Neave worked above and beyond to make sure of this. We highly recommend James Neave , and would not consider anyone else if we were to move in the future. Thank you to all of the team!
5/5
View AgentsRakesh
I have been dealing with Andy Davies and his team at JN for any years. I have always found them to professional, and fully knowledgeable of the Walton market place. They managed to sell a house that I own in a matter of weeks of being instructed, and ensures that all parties (seller and buyer) worked through the conveyancing process as efficiently as possible. Thank you!
Thank you for your review Rakesh, we really appreciate it :-)
5/5
View AgentsExcellent service
Andy at James Neave was absolutely brilliant. Very knowledgeable and experienced. His communication was excellent and kept us posted every step off the way. He was also excellent at speaking to our buyer and keeping her in the loop and smoothing things over when she was worried. His experience was invaluable. Our buyer was very grateful for his advice as were we! Definitely recommend them.
Thank you for your kind words Chris, really appreciated :-)
5/5
View AgentsA great experience
I would like to thank all the staff at James Neave & in particular Andrew who has been fantastic. The communication has been perfect from the start to the completion. Andrew and his team are really professionals, thorough and went to the extra miles when necessary. I can only highly recommend using them to take care of your property! Thank you so much again
Thank you for your review Fabien, it was a pleasure working with you :-)
4.8/5
View AgentsCouldn't ask for more
I can recommend James Neave estate agents with no hesitation whatsoever. I sold my flat through them and the whole process was handled with professionalism from start to finish. Andy and Amber in particular went above and beyond. Excellent communication, regular updates and feedback following viewings, as well as chasing solicitors. The price I was looking for was achieved and the only thing that slowed things down related to it being a leasehold property, so not much they could have done there. A* service. Thank you!
4.7/5
View AgentsHighly recommend
The team at James Neave are the best I’ve experienced. Honest, not pushy, efficient, proactive. Everything you would like from an agent. This comes from top down, in the culture of the business. Would only use Andy and James Neave if I was selling in the area again
Thank you Vanessa, this is really appreciated :-)
5/5
View AgentsStraight Talking and Proactive
I used James Neave for both the off market sale of my flat and the purchase of a new home. I went to James Neave and Andy Davies in particular, as having bought my flat through them 6 years previously, I found them to not possess any of the negative traits usually attributed to estate agents. Friendly, straight talking and always able to manage expectations, I wasn't subjected to time wasting viewings just to demonstrate that work was being done, which was important to me. We had a very narrow window to complete and Andy, without prompting, was all over the detail in pushing the solicitors of all parties involved to get this over the line, which we did, and I am sure in no small part to Andy's attention to detail and powers of persuasion. I wouldn't hesitate to use them again and wouldn't hesitate to recommend.
5/5
View AgentsJames Neave sold out house
James Neave were great, very professional and managed to sell our house at near asking price quickly and in a difficult market. They kept us informed and up to date during the entire process. We bought, rented and sold our house through them and special mention to Andy Davies who has been our go to person throughout our time with them.
4.5/5
View AgentsA great agent in a difficult market
James Neave worked really hard to ensure our sale remained on track during what was a long and difficult process, with really helpful advice and personal direct input from Andy Davies at numerous critical points during the sale. And very competitive on their fee too! Would recommend.
5/5
View AgentsFlat sale - Hersham KT12
After initially approaching a few agents, both high street and online, I immediately felt reassured and secure with James Neave. Every team member we encountered offered us the same professional, knowledgeable and personable attention and I cannot fault the service at all. This was a sale following a bereavement and I genuinely felt looked after at every step. Thank you to the whole team, it was an absolute pleasure to work with you and I will continue to recommend you to all!
5/5
View AgentsThanks to James Neave
Many thanks to Andy Davies and his team at James Neave. They were highly professional, pro-active and positive throughout the whole process. Highly commended
Thank you Gillian, it was a pleasure working with you :-)
5/5
View AgentsVery Professional and Approachable
Andy was very professional in getting the property sold quickly, and then helping to push the sale through to completion.
Thank you Amanda, I really appreciate your kind words ❤️
5/5
View AgentsFab!
Andy and his staff have been brilliant throughout!
Thank you :-)
5/5
View AgentsEstate agent review
James Neave where excellent from start to finish. They were approachable; understood my needs; achieved a sale instantly and handled with great care and intelligence what became a very difficult transaction to complete in the end. Their communication throughout was excellent and they worked tirelessly to achieve a successful outcome.
Thank you Antony and best of luck for the future :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.