Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our home in Southborough, Tunbridge Wells through Maddisons Residential. A close friend used Maddisons a couple of years ago and recommended them to us. From first point of contact and initial review to value our property …
Graham · 4 October 2024
Agent replied · 10 September 2024
Thank you so much for this wonderful review - we are so pleased to hear you were happy with the service we provided. We are indeed a great team but it is wonderful when that is seen and appreciated by our clients. It was a pleasure to work for you! Thank you so much again.
★★★★★ 5/5
View AgentsWhoop! Whoop!
Deborah is the antithesis of everything one normally associates with estate agents. She is a consummate professional: reliable, hardworking, knowledgeable and above all dedicated to her clients - she even telephoned to keep me updated whilst on her holiday in Portugal. Moving house is always stressful but the levels were greatly reduced because of her clear and regular communication and proactive approach. I would recommend her and Maddisons Residential in a heart beat.
Siobhan · 12 August 2015
★★★★★ 5/5
View AgentsExcellent and professional agents
We would highly recommend Maddisons for letting and managing your property. Efficient, friendly and professional. Makes letting easy. Thank you to James and his team.
C · 11 May 2022
Agent replied · 24 May 2022
Thank you so much for your kind words! We strive to be efficient, friendly and professional so we are delighted you were happy with the service you received! Many thanks from James and all of the Maddisons team.
★★★★★ 5/5
View AgentsFabulous service
Thank you so much to Debra and her team for selling my home. The service was faultless, Debra really took the time to get to know my home and what made it special and was able to part this to potential buyers. A buyer was secured quickly at a far higher price than other agents had predicted. The communication from the team at Maddisons was excellent and I would definitely recommend them.
Mary · 13 December 2016
★★★★★ 5/5
GoogleMaddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few …
Katie · 4 October 2024
Agent replied · 14 June 2024
Your kind words are much appreciated, Katie and we are delighted to be taking care of you and the family. We shall certainly pass on the wonderful testimonial for Michael also (we share your sentiments!) ..
★★★★★ 5/5
GoogleThe whole team at Maddisons work exceptionally hard for their clients. They offer a unique approach to estate agency based on genuinely caring about their vendors. Communication is one of the main advantages of working with Maddisons who will always let you know what they have done regarding selling your property, how viewings have gone and during the conveyancing process, communicate on your behalf with the conveyancing solicitors to push the sale through - dealing with sticking points with tenacity and professionalism. Highly recommended.
BB · 19 December 2020
Agent replied
Thank you so much for your support and recommendation .. whilst there may have been some bumps in the road, we got there in the end and delighted that Maddisons was able to help you move on and start the next chapter .. here is to 2021 !
★★★★★ 5/5
GoogleAbsolutely brilliant - fast, professional and extremely helpful. My partner and I rented our first flat through Maddisons, who were patient, upfront and helpful throughout the entire process. They gave me ample time and space during the …
George · 4 October 2024
Agent replied · 24 October 2023
Thank you for your kind words, George! We are delighted to hear that you had such a positive experience with Maddisons. It is very important to us that we provide a seamless and efficient service, and we are pleased that it seems we have … More
★★★★★ 5/5
GoogleMaddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video …
Stephen · 4 October 2024
Agent replied · 10 September 2024
Steven - thank you so very much for this glowing review of our service. It really does mean a lot to us all to know that our efforts are appreciated and that our clients are delighted with the service they have received. Wishing you all the very very best and thank you so much again!
★★★★★ 5/5
GoogleJames and the whole Maddisons team are truly professional, polite, kind and friendly.
If any issues arrive they are dealt with quickly and efficiently, they’ve always …
VS · 8 October 2021
Agent replied
Thank you Vijay ... your kind words are very much appreciated and Maddisons is delighted to look after you and your wonderful family
★★★★★ 5/5
FacebookDeborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.
Giles · 19 May 2021
★★★★★ 5/5
GoogleI can only praise Maddison’s for the exceptional client service, support and professionalism they offer. From the first meeting through to the final offer; the photograph and video content was superb. The attention to detail meeting …
Pam · 4 October 2024
Agent replied · 22 December 2023
That is music to our ears ... thank you, Pam .. we have really enjoyed working with you and look forward to continuing to do so. Thank you for your support.
★★★★★ 5/5
GoogleI recently had the pleasure of renting an apartment through Maddison’s Estate Agent, and I couldn't be more pleased with the entire process.
From the initial property viewing to the smooth move-in, Maddison’s Estate Agent …
Deborah · 4 October 2024
Agent replied · 25 December 2023
We are so happy to be looking after you and the children in the apartment, Deborah .. thank you very much for your kind and generous words.
★★★★★ 5/5
GoogleI rented out my property through Maddisons and found James and his team to be highly professional, helpful and very nice to work with! Excellent service, highly recommended!
Ewa · 18 March 2021
Agent replied
Thank you Ewa .. with you being in the position of both a landlord and a tenant, we really appreciate your kind words and are delighted that your experience has been as stated.
★★★★★ 4.7/5
View AgentsExcellent communication
Great communication, helpful staff, Deborah has a real gift in people skills. I have recommended Maddisons to friends and family and will continue to do so!
Juby · 30 June 2021
Agent replied · 1 July 2021
Thank you so much for these very kinds words! We are so pleased to hear you were happy with the service received - we all really enjoyed working with you and wish you all the very best in your fabulous new home! Keep in touch! Very best wishes from the whole team at Maddisons!
★★★★★ 5/5
GoogleA very proffessional and friendly service. Very prompt and helpful. Thanks for all your hard work in helping us sell our house!
Scott · 27 March 2025
Agent replied · 28 March 2025
Thank you so much for your fabulous review of our service and for acknowledging our team's hard work. It was a pleaure working for you and we wish you all the very best. With best wishes from us all!
★★★★★ 5/5
GoogleMaddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, …
Krish · 4 October 2024
Agent replied · 27 March 2024
Krish, I am very sorry for the delay in responding to your lovely review. Thank you very much for taking the time! It was a real pleasure to help you with your decision to move to Tunbridge Wells, and assist you throughout the process. I have been so pleased to hear from Megan that you are happy in your new home!
★★★★★ 5/5
GoogleWe purchased via this real estate agent and found them to timely, honest and professional. It was a pleasure working with Emma and her team.
Ashraf · 18 March 2021
Agent replied · 11 June 2024
It has been a pleasure working with you as well - thank you for you lovely words and we wish you both every happiness in your new home!
★★★★★ 5/5
GoogleMaddisons were absolutely fantastic! Thank you so much to Deborah, Milly and all the team. We will certainly use again for the next sale.
Grace · 14 April 2021
Agent replied
Thank you so much Grace for your kind words! We really enjoyed working with you and would be delighted to do so again in the future! With very best wishes from us all.
★★★★★ 4.6/5
View Agentsexcellence
Brilliant service. Super appreciated
Tofi · 9 September 2025
Agent replied · 3 October 2025
Dear Tofi, Thank you so much for your review and kind words, it's very much appreciated. It has been lovely working with you both and whilst there were issues elsewhere in the chain at times, we appreciated your pragmatic approach and patiences and we are so pleased for you that you have now completed. Wishing you every happiness in your new home from all at Maddisons.
★★★★★ 5/5
GoogleAs a tenant I was amazed how quickly and in professional manner issues re: property were resolved .
Ewa · 13 March 2025
Agent replied · 25 May 2024
Thank you, Ewa .. your kind words mean a great deal to us and we're delighted to have recently taken over looking after you as a new tenant.
★★★★★ 5/5
View AgentsExcellent service
Thank you for a very professional, friendly and accommodating service. Questions were answered promptly, weekly updates were very helpful.
Lydia · 5 October 2021
Agent replied · 6 October 2021
Dear Lydia. Many thanks for these kind words - we put a lot of effort into improving our processes so to know that they are well received is fantastic. Thank you for taking the time to write in to us. Best wishes from us all at Maddisons!
★★★★★ 5/5
GoogleSimply the best. Amazingly professional, well organised and clear communications. Great throughout the sale process. Highly recommend.
Jason · 4 March 2025
Agent replied · 22 October 2024
Thank you so much Jason for taking the time to leave this testimonial. It was a pleasure to represent your sale and we were delighted to be able to navigate this through to a successful conclusion for you. With such a long chain, it was … More
★★★★★ 5/5
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Sbahler · 14 August 2023
★★★★★ 5/5
View Agentsfabulous personal service
From meeting Deborah i was impressed with how Maddisons is different from other estate agents, after a few viewing Deborah has secured me a good price for our home, above the valuation other agents gave us. Deborah's communication has been great and made the process smooth stress free. i have recommended Maddisons to my friends who are looking at selling.
Mary · 30 November 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
