Trusted Agent profile · Tilehurst, Berkshire
★★★★★
630 reviews across 1 platform
30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
Part of Romans, see every office.
Romans's office in Tilehurst, Berkshire, at 30 - 30a School Road, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleSteve and the rest of the team are excellent!! They made the whole process so easy would defiantly recommend Romans in the future!
Dear Robert Patterson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service from the Tilehurst Romans branch!! Second time I’ve used this branch and both times they have amazing stress free!!! Levi has provided such a great service from start to finish even a call on moving day to see if everything went well. Highly recommended
Hi Kelly, thank you so much for taking the time to provide us with your comments about the Romans Group and the team at Tilehurst. We are so pleased that the team have been able to deliver such a high level of service throughout both of your experiences and offer so much assistance. We will ensure that your comments are passed onto Levi and the team. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards, Romans
5/5
GoogleI have had an excellent experience with their sales advisor Amy. As a buyer, Amy has had excellent communication and really supported us with our (now successful) property search. Thank you!
Hi Michaela Wombwell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleFirst time using Romans and from the start the level of attentiveness and care was brilliant. From my first viewing to signing my contract the whole process was done with ease. Well done and thank you for our new wonderful home 👍 …
Hi David Thank you for the 5 star review of our Tilehurst branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleI have taken help from Romans twice in renting houses, and they are very professional and swift in arranging everything starting from finding a best fit property to helping you with all the paperwork and guidance in moving in or out. I really recommend them.
Hi there Thank you for the recent 5 star review of our Tilehurst branch. It's very pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleWe bought a house through Romans in Tilehurst in December. It was quick and easy, the customer service was excellent, and everything was completed in time for us to have our turkey together as a family on Christmas Day! Couldn't fault them, thanks again. :)
Congratulations on your move through our Sales office in Tilehurst. Moving home is always a stressful time even more so at Christmas but pleased to read our Residential Sales team made the process easy for you. Regards Jon Roberts Director Residential Sales.
5/5
GoogleRomans have been great to arrange accommodation with. Levi in particular was friendly and efficient in arranging somewhere for me to rent, and was happy to answer any questions I had. I was particularly happy with Romans financial options when choosing a place to rent.
Thank you for your kind words and feedback relating to both your recent dealings with Levi and the financial options offered. . Customer service is very important to us and I have passed your comments on to Levi and the team. We wish you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleI had my property empty for 6 weeks with another agent, Levi’s and Steve got it let In a week. What I liked about it is that the way they engaged both with me and the tenants to get it moving quickly.
Hi Kiran Thank you for the recent 5 star review of our Tilehurst branch. It is pleasing to read your comments about the team and glad they have provided you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleWe found Romans Tilehurst to be professional, helpful and accommodating to our needs. During what has been a difficult time for us in downsizing, they have also been patient and understanding.
Dear Cathie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJacob has been super helpful and always answers our queries promptly. As first time buyers we have a lot of questions which is never any trouble for Jacob.
5/5
GoogleHighly recommended, helpful, friendly and professional staff! Specially Alex Bicknell. I have used Romans in Tilehurst to sell a couple of my properties, sold them very quickly and kept me informed with all the information and progress. Thank you for your support.
Hi Sanjai Gajjar, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Tilehurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Tilehurst
5/5
GoogleRomans were extremely fast in finding new tenants for me. They were very professional and friendly. Every part of the process was very easy and all went off very smoothly. I would not hesitate to use them again and would recommend them to anyone.
Thank you for taking the time to provide a positive 5* review and recommendation following your experience in recently letting your property with Romans. I was pleased to read you found the process professional and friendly as well as extremely fast. Customer service is very important to us and I have passed your comments on to the team. Thanks again, John Sumner Regional Lettings Director
5/5
GoogleI recently purchased my house through Romans and found them to be extremely knowledgeable, helpful and responsive from the initial viewing right through to completion. The welcome box on moving day was also a nice touch!
Dear Jessica Jeffries, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMassive thank you to the team at Romans Tilehurst Sales, very happy with the service provided. Always reliable and have found to be the most trustworthy agent in the area having used many others in my time. I would recommend them to anyone.
Hi Dave Many thanks for taking the time to review your experience with us. We are pleased you were happy with the service provided and will pass your feedback onto the team. We hope to be of service to you again in the future. Best wishes, Romans
5/5
GoogleWe had a great experience. They are very professional and are always trying everything to make the best deal for both parts: tenant and landlord. I am positively surprised with all the effort Levi from Romans Tilehurst put into our letting. Thank you!
Hi Paulo It's very pleasing to read your recent review. It's great to hear that Levi and the team at Tilehurst could provide you with such an excellent service. We will be sure to pass on your feedback! Thanks once again for taking the time to review how we did. Kind regards Romans
5/5
GoogleOutstanding customer service and efficiency in securing our new tenancy. Big thanks to both Nathan Poulter and Dan Hind for their time, professionalism, knowledge and assistance! Great team, highly recommend.
Dear Charles, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans were extremely fast in finding new tenants for me. They were very professional and friendly. Every part of the process was very easy and all went off very smoothly. I would not hesitate to use them again and would recommend them to anyone.
Thank you for taking the time to provide a positive 5* review and recommendation following your experience in recently letting your property with Romans. I was pleased to read you found the process professional and friendly as well as extremely fast. Customer service is very important to us and I have passed your comments on to the team. Thanks again, John Sumner Regional Lettings Director
5/5
GoogleOur house purchase had some complications up the chain but people at Romans kept chasing and ensured that we could complete as soon as we could. The service we got from Romans was very smooth.
Dear Ahana Dutta, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleVery Professional and helpful, kept us informed all the way through. Paula from the move team was especially fantastic making sure we had everything covered. we have always used Romans and will continue to do so in future. Thank you for everything.
Thank you very much for your comments about Paula who always works very hard for our much valued customers. Regards Jon Roberts Director Residential Sales.
5/5
GoogleExcellent and methodical from start to finish, not just the sales team put the move manager as well, pushed everything along and got ti all completed asap, Highly Recommend!
Dear Matt, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommended, helpful, friendly and professional staff! Specially Levi Matthews kept us informed with all the information and progress. Thank you for your support.
5/5
GoogleRomans has been excellent in dealing with me and sorting out everything on my behalf. I’ve had the most professional service provided by Levi. He super efficient and very friendly which makes it easy for me to work with. Highly recommended
Hi Mohamed Thank you for the recent 5 star review of our Tilehurst branch. It's very pleasing to read your comments about Levi and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
Googlegreat service thanks Jacob very professional,friendly and always on hand to help and l am very very pleased with my new House THANKS AGAIN ..
4/5
GoogleAll the Tilehurst team were very helpful and our thanks go out to James and Jacob who were thorough, professional and kept us informed throughout the process. We were particularly delighted when James told us that he had sold our property.
Thank you for your comments on Jacob and James who both work very hard to look after our much valued customers. Thank you for your business. Regards Jon Roberts Director Residential Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Tilehurst office has 630 reviews across 1 platform: 630 on Google.
Romans Tilehurst is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
Romans Tilehurst, 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN.
